NC

NC

Ireland

Reviews

Review of The Equine Warehouse


Rated 5 out of 5 stars

Fast reliable delivery. Easy returns.

Great customer service department, easy to contact with queries. Reliable fast well informed delivery. Easy to deal with regarding returns . Would like to see a bit more eco/recycled packaging on sent items but apart from that very happy. Suggest adding option to purchase reusable shopping bags to delivery items on check out. Euro donation to charity on checkout is a lovely idea.

16 March 2026

Reply from The Equine Warehouse

Hi Nicky,

Thanks a million for the lovely review! Delighted you found the delivery fast and returns easy.

We really appreciate your feedback on eco packaging and reusable bags – great ideas, and we’ll pass them on.

Kind Regards,
The Equine Warehouse

Review of The Equine Warehouse


Rated 5 out of 5 stars

Always quick safe delivery and friendly staff

Quick an post delivery, safe and reliable.

27 August 2024

Reply from The Equine Warehouse

Hi Nicky,

Thank for your fantastic five star review and for taking the time to share your shopping experience with us here on Trustpilot. We appreciate hearing your feedback and hope to welcome you back again soon.

Kind regards
The Equine Warehouse

Review of Petstop

Review of The Equine Warehouse


Rated 5 out of 5 stars

Reliable fast postage and delivery by…

Reliable fast postage and delivery by An Post.

24 April 2024

Reply from The Equine Warehouse

Hi there,

Thank you for your wonderful five star review and for taking the time to share your experience on Trustpilot. We are happy to hear that you are satisfied with our postal and delivery services.

Kind regards,
The Equine Warehouse

Review of The Equine Warehouse


Rated 5 out of 5 stars

Deliveries by An Post

One of the reasons I shop Equine Warehouse is because of the An Post deliveries. Quick and reliable.

18 January 2024

Reply from The Equine Warehouse

Hi Nicky,

Thank you for your 5-star review and for taking the time to share your experience on Trustpilot. We hope to welcome you back again soon.

Kind regards,
The Equine Warehouse

Review of Fastway Ireland


Rated 1 out of 5 stars

Sports direct delivered by unidentified Fastway drivers

If I knew deliveries from Spotsdirect were to be carried out by Fastway I would not have bothered buying from them. There is no mention on their website until AFTER purchase that the delivery is conducted by Fastway. I did search for delivery details, none available on their site but to also note their postage rates to Ireland are different on two areas of their website??!!
On purchase I received three separate emails from Fastway to say my order was a multiple parcel delivery, and that my parcels would be delivered separately. I knew this wouldn't happen as I have had nothing but negative experiences from Fastway and make a point of avoiding delivers from them.
The deliveries came together, the same day but packaged separately.
My BIG problem with Fastway and be warned I am not the only one....
On their website they state that all drivers should have a uniform, ID, an identifiable van. Well I can tell you this is not the case in rural areas. For this delivery:
An English reg van arrived, reversed up the drivewsy, no writing on it, two people in it, no uniforms, no ID.
This is not acceptable and looks very dodgy. I have delt with DPD, An Post, UPS never an issue all easily identifable.
Fastway get your act together.

19 January 2024

Reply from Fastway Ireland

Hey there,

Thank you for sharing your feedback.

We sincerely apologise for any inconvenience related to your parcel.
To assist you promptly, kindly forward this review along with your tracking
number to tpsupport@fastway.ie. Rest assured, our dedicated team will
thoroughly investigate the matter.

Warm Regards,

Fastway Customer Care Team

Review of Fastway Ireland


Rated 1 out of 5 stars

They don't deliver in company vans/no standard uniform

I don't like Fastway deliveries, previous deliveries always days late, mislaid or stuck in depot.
No marked vans, no standard uniform.
I will not order items if I know prior to ordering they will be delivered by Fastway. This order came by Fastway, I won't be ordering from that company again.

28 November 2023

Reply from Fastway Ireland

Hey there,

Thank you for sharing your feedback.

We sincerely apologise for any inconvenience related to your parcel. To assist you promptly, kindly forward this review along with your tracking number to tpsupport@fastway.ie. Rest assured, our dedicated team will thoroughly investigate the matter.

Warm Regards,
Fastway Customer Care Team

Review of The Equine Warehouse

Review of Fastway Ireland


Rated 1 out of 5 stars

Constant delivery delays

Fastway are so slow at deliveries its beyond belief. I order items from a company in Northern Ireland who started using Fastway a few years ago. Ever since they changed couriers post is constantly misdirected for days on end, going back to the depo for redirection even though I give my eircode. I just cant understand it. I have zero problems with other couriers.
When I make enquiries with the supplier they say it is in transit with Fastway and when I contact Fastway they say they have to make enquiries. In turn a response is dragged out so long they wait until its eventually delivered and then send a message...your item has been delivered....yes like a week later.😕Does anyone even care about bad reviews!?

20 October 2022

Reply from Fastway Ireland

Hi



Thank you for leaving you feedback

Apologies for issues with your parcel – I would like to investigate your issue, if you could send details to tpsupport@fastway.ie



Regards



Shona

Fastway Couriers

Review of The Equine Warehouse


Rated 5 out of 5 stars

Great customer service

Great customer service. Fast delivery.

4 August 2022

Reply from The Equine Warehouse

Dear Customer,

Thank you for your 5-star review and for taking the time to share your experience on Trustpilot. We hope to welcome you back again soon.

Kind Regards,
The Equine Warehouse

Review of The Equine Warehouse


Rated 5 out of 5 stars

Arrived quickly and well boxed using…

Arrived quickly and well boxed using recycled packaging.

27 April 2022

Reply from The Equine Warehouse

Dear Customer,

Thank you for your 5-star review and for taking the time to share your experience on Trustpilot. We are glad to hear that you found our service efficient and we hope to welcome you back again soon.

Kind Regards,
The Equine Warehouse

Review of VioVet


Rated 5 out of 5 stars

order to Ireland

Very happy with order time and delivery. Helpful staff when I called re postage rates. My only problem is with the web site, when you click on an item for info and then you want to return to the point on the page to where you were it seems to go back to the very start of that page.
But happy overall.

21 June 2015
Unprompted review