TopSurveys Reviews 

6,696
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 2,147 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its exceptionally fast payouts, smooth interface, and wide variety of engaging surveys and games. Many consumers appreciate how simple it is to earn daily rewards and quickly withdraw funds directly to their preferred accounts. However, some customers also noted that technical glitches can occasionally cause surveys to freeze or abruptly kick users out before completion. A few other people also felt that certain tasks require too much time for very low earnings, leading to frustration. Reviewers mentioned experiencing unexpected instant disqualifications or tracking issues with certain gaming activities.

What people talk about most

Payment

Customers had ambiguous experiences with payment, reflecting a wide range of differing opinions. While many... See more

User experience

People report ambiguous experiences with user experience, as opinions are heavily divided on the platform's... See more

Application

Consumers find app to be positive, highlighting its great potential as a side hustle for earning rewards.... See more

Value for money

Reviewers mention ambiguous feedback about value for money, as experiences vary significantly. Many consumers... See more

Website

Customers consistently note ambiguous experiences with website, as opinions about the platform are deeply... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, I like the platform. Most of the time, there are plenty of easy-to-answer surveys. I like that you get rewarded even if you don't qualify for the survey. The only thing I don't like is that t... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

Ive had a very good experience but would like being able to get more surveys that are worth more

Company replied

Rated 4 out of 5 stars

Very good application if you looking for a side hustle, but sometimes they kick you out of the survey .

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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4.0

All reviews

(6,696)

2,903 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best always

6 September 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Ben er heel content van

Ben er heel content van

5 September 2026
TopSurveys logo

Reply from TopSurveys

Hallo,

Heel erg bedankt voor uw geweldige feedback! We vinden het fijn om te horen dat u tevreden bent over uw ervaring met TopSurveys.

Uw vriendelijke woorden betekenen veel voor ons team en inspireren ons om te blijven verbeteren en onze gebruikers de best mogelijke ervaring te bieden.

Mocht u vragen of suggesties hebben, aarzel dan niet om contact met ons op te nemen via help@topsurveys.app. We horen graag van u.

Wij waarderen uw feedback en zetten ons in om uw ervaring met TopSurveys voortdurend te verbeteren.

Met vriendelijke groet,
Het TopSurveys-ondersteuningsteam

Rated 5 out of 5 stars
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Decent survey site

Topsurveys is one of the better survey sites out there, and I have used a few. One of their best features is that they pay you decent points for a survey that screens you out after spending a decent amount of time on that particular survey. Keep up the good work.

2 September 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 2 out of 5 stars

Kinda shady

Kinda shady. Been using on and off for a long time. Most surveys are broken or they DQ you after you spend 20 minutes answering questions. My biggest beef is they offer high rewards then don't pay them out. Spent all weekend watching ads in a game for a $20 milestone. Hit the milestone, and BOOM! It's only worth $14 and they refuse to release it. Something about verification. You can cash out smaller rewards, but stai away from larger offers. Bait and switch. I probably won't use much again.

1 September 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We understand how disappointing it can be when you experience more than one issue, and we appreciate the opportunity to help.

Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed.

To help us look into each concern thoroughly, please send us an email at help@topsurveys.app with your account details and a brief description of each issue. If possible, include any relevant screenshots or additional information, as this will help us investigate more efficiently.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Good use of my time…

I love to be rewarded for taking the survey even if I Am Not fully suitable to finish if.

1 September 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Fraud and scam of owing my $68.95 and blocking my account for taking no surveys

Fraud Top survey app owe my $68.95 and block my account with no reason that I am unable to take surveys. I am not aware of it.
This is a fraud app as I want my $68.95 and unblock my account. Contacting BBB and higher management for this fraud.

Ali

1 September 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we understand how concerning it can be if your account is no longer accessible.

In some cases, accounts may be restricted after a routine review to help keep the platform fair and secure for all members. These reviews are based on our systems and account activity.

If you'd like us to take a closer look at your account, please email us at help@topsurveys.app with your account details. Our team will be happy to review your case and provide more information if available.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Best app for surveys !

Don't hesitate and just try it the app is very good ! Even if you get kicked out of a survey they at least still compensate you for your time not like others !
The surveys are OK and you can have long and short survey if you don't have lot of time.

31 August 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

good

good
mantap

24 August 2026
TopSurveys logo

Reply from TopSurveys

Halo,

Terima kasih banyak atas tanggapan Anda yang luar biasa! Kami sangat senang mengetahui bahwa Anda menikmati pengalaman Anda bersama TopSurveys.

Kata-kata positif Anda sangat berarti bagi tim kami dan menginspirasi kami untuk terus melakukan perbaikan serta memberikan pengalaman terbaik bagi para pengguna.

Jika Anda memiliki pertanyaan atau saran, jangan ragu untuk menghubungi kami di help@topsurveys.app. Kami selalu senang mendengar kabar dari Anda.

Kami menghargai masukan Anda dan berkomitmen untuk terus meningkatkan pengalaman Anda bersama TopSurveys.

Salam hangat,
Tim Dukungan TopSurveys

Rated 1 out of 5 stars

Withheld earnings and support is frustrating

UPD: FOR FUTURE CUSTOMERS:Please never deal with TopSurveys support! They will be repeating template answers as if you are an idiot and won’t solve anything and will close the ticket! Please don’t waste your time!

I started using it more than a month ago, and things were fine up until I wasn't paid for 7 completed offers a few weeks ago , and support didn't investigate anything or gave me the names of offer providers for me to contact them directly and was just repeating template answers. This was very disappointing, but I kept the app for one game, and 5 days ago I couldn't withdraw earnings! I immediately contacted support, and they couldn't solve this issue for already 5 days and were repeating the same mechanical answers. So basically, support is useless and disappointing!

Now in my game, I reached the milestone, but it also wasn't credited because TopSurveys didn't get tracking data. Here it is important to know that I had 7 milestones in this game tracked just fine by TopSurveys before, and now when the earnings increased, it suddenly stopped tracking!
I will see if I am able to withdraw the payout in the near future and whether the next milestone tracks in my game as it is very near, but I will be deleting this app for good after that (in case it isn't solved). Honestly, it is not worth my time or energy! And the way they treat customers by not doing anything to solve any issue is just disrespectful regardless of how many mechanical 'sorry' template answers they send!
To me personally, this company looks “fishy” in light of everything that happened.

25 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We understand how disappointing it can be when you experience more than one issue, and we appreciate the opportunity to help.

Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed.

To help us look into each concern thoroughly, please send us an email at help@topsurveys.app with your account details and a brief description of each issue. If possible, include any relevant screenshots or additional information, as this will help us investigate more efficiently.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

You spent money and then when it…

You spent money and then when it doesn’t track they don’t pay you

29 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We truly appreciate your feedback and understand how important it is to receive your points after completing an offer.

Offer tracking and crediting can sometimes take a little time. Some offers may take up to three (3) business days for our offer partners to complete their verification process.

If your points still haven't been added after that time, or if you have any account-specific questions, please send us an email at help@topsurveys.app with any helpful details or screenshots. Our team will be happy to take a closer look and assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Jelena

Top is das !!!!‘

18 August 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 4 out of 5 stars

a good way to earn extra income

Overall, I like the platform. Most of the time, there are plenty of easy-to-answer surveys. I like that you get rewarded even if you don't qualify for the survey. The only thing I don't like is that the surveys often don't redirect back to the homepage, so you don't get paid and it's a waste of time. I wish they would look into that.

10 August 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I got to the £5 payout and they refused…

I got to the £5 payout and they refused to pay me out. They said it was an issue on their end and they were looking to resolve it. After about a month they banned my account and said that the survey providers weren’t happy with my responses… please don’t waste you time on this app and I am going to look at some way of getting this resolved. It is not fair that they get paid from our surveys then decide to keep the money for themselves and use some rubbish excuse. Terrible scammers

23 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience, and we understand how concerning it can be if your account is no longer accessible.

In some cases, accounts may be restricted after a routine review to help keep the platform fair and secure for all members. These reviews are based on our systems and account activity.

If you'd like us to take a closer look at your account, please email us at help@topsurveys.app with your account details. Our team will be happy to review your case and provide more information if available.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

This site has gone downhill

This site has gone downhill. They now have an insane 'service charge' of 25p to cash out earnings! No other site I am aware of does this, its just extra profit for them. Also sick of completing surveys and then being told I have not completed them and no payment being made! No point raising it to them as you just get some nonsense AI stock reply. A real shame. I mean I know these sites have no respect for survey takers at all but the fact is... if we all stopped???

24 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We understand how disappointing it can be when you experience more than one issue, and we appreciate the opportunity to help.

Some issues, such as delays with surveys, offers, or rewards, can occur while information is being verified, processed, or reviewed. In many cases, these are resolved once the necessary checks are completed.

To help us look into each concern thoroughly, please send us an email at help@topsurveys.app with your account details and a brief description of each issue. If possible, include any relevant screenshots or additional information, as this will help us investigate more efficiently.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Pitiful rewards.

Pitiful rewards.

Pays on average less than 10 pence a survey.

Surveys usually 4 minutes plus.

You get better rewards of 1 pence by logging in daily.

23 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We understand that receiving a lower survey reward than expected can be disappointing, and we appreciate you sharing your experience.

Survey rewards are determined by our survey partners and can vary depending on factors such as the survey length, complexity, and research requirements. The reward is displayed before you begin so you can decide whether it's the right fit for you.

If you have any questions about a specific survey or would like us to review your experience, please email us at help@topsurveys.app with the survey details and any screenshots you may have. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Nothing below zero otherwise top…

Nothing below zero otherwise top surveys is a worst platform which I can openly say because I have been doing surveys from the start of this survey business and I am confirmed out of many worst scammers top survey stands at number one in looting people, playstore is also stands in a suspected platform who give space to these looters. Honestly speaking there are two platforms which are genuine even being doing scam i.e swagbucks and pawn.app who really pays and are ligit, don't bogdown keep trying you will receive reward for sure but TOP SURVEYS THEY ARE PURE SCAMMERS DONT FALL IN TRAP THROW THEM BWCK TO GUTTER OR SWERAGE. TOP SURVEY IS NOTHING BUT A GARBAGE WHO WILL BRING MISFORTUNE TO YOUR BEAUTIFUL LIFE

22 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter survey screenouts or unexpected errors, and we truly appreciate your feedback.

Surveys are provided by our research partners, and each one has its own qualification criteria. Occasionally, participants may be screened out if the required profile has already been filled, or temporary technical issues may affect the survey experience.

If you notice an error, please make sure you're using the latest version of the app, try clearing your cache or restarting the app, and keep a screenshot if possible. If the issue continues, please email us at help@topsurveys.app with the survey details and any screenshots so our team can take a closer look.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Good thanks

Good work and team

11 August 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

I am currently in a fight with them via…

I am currently in a fight with them via chat and I’m escalating this to file a complaint with the consumer protection bureau. This is a scam app!!! I started played their partner game Woodoku Blast for the money they offered. Tbh everything was fine. Made all of their levels and got the payouts no problem. Then for the first time ever, I completed the final level 2000 with some hours of the allowed time to spare. The final level was not a specific prize but rather it was to select a prize box and it would contain a prize from $66-$1320. Well after I completed the level I gave it an hour or two and it wouldn’t update so I reached out via chat. Was told it could take up to 72 hours to update from their partners. So I screenshot the completing level because I don’t trust them. Reached out again via chat a few more hours later, told the exact same automated response. Then the time I had to complete the game expired so the game disappeared from the app for me. So I reach out again asking how I’m suppose to select a prize box if I can’t see the game. Then I’m told oh well you should have selected the prize box before so now we have no control over that. The issue is the app physically won’t allow me to select the prize box because it wasn’t updating that the game was complete, hence why I kept reaching out. So now currently I’m being told tough luck should have selected it (even tho it was physically impossible to do so) and I guess even with a screenshot and prior chats (before the game expired) I’m out of luck.

All these people had to do was pay me. But now they have chosen the hard route which is me posting on every review site for everyone to see they’re scammers and I just completed and filed a report with the FTC

14 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Ripoff .

Ripoff .. several times in a row I was ripped off I finally gave up after 2.5 hours of work for 2 lousy dollars and surveys that last 25 minutes for 70 cents and then don't pay you , I'm struggling trying to make extra money to eat so I can survive and I'm a senior citizen getting ripped off for peanuts.. they should be ashamed of themselves.. pieces of crap asking me a thousand questions and then not paying me.. all I can say is screw off you heartless toilet bugs

17 August 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations, and we truly appreciate you letting us know.

We're always working to improve and provide the best possible experience for our users. Your feedback helps us understand where we can do better.

If there's anything specific you'd like us to look into, please email us at help@topsurveys.app with a few more details. Our team will be happy to assist you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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