Trendhim Reviews 

You made me pay more. Error in the mobile version of the site made me receive 2 times what I wanted.

First I ordered in the mobile site, after paying I didn't get any confirmation screen or email. I tried 2 times, I thought it didn't work.

Then I did the purchase on my laptop, there it worked. I got a confirmation screen and email.

So I thought I made 1 purchase instead of 3.

Then I get the charge for the 3 purchases and I get them shipped.

I'm a very busy person to do all the return process for just a couple of thousand kroner, but the experience definitely sucks.

Now I have 3 necklaces and wristbands instead of 1.

Top customer service. My parcel was sent very quickly but unfortunately delivery company lost it. Trendhim customer service were absolutely brilliant, literally getting in touch every day updating on my order. What a service!!! Unfortunately, had to change to 3 stars because quality of the product I bought( silver bracelet) is nowhere near good enough. Paint is just coming off my silver bracelet, wonderful customer service sent replacement, but that had exact same problem.

Order was easy to make... and also delivery was super quick!!

God kvalitet og god leveringstid👍

Great service. Quick delivery. Got it the day after the order. Product is in much better quality than expected .

Always a bit tentative about buying online, something I would like to try on first. However decided to take the plunge and purchase a pair of sunglasses.
They arrived today and are fantastic. Lightweight and a perfect fit as well as very stylish and well made.
Probably the only downside was the length of time it took for them to arrive. Can't blame Trendhim for that, as they had to come from Denmark to Australia.

I paid for my name to be engraved but I didn't receive it and I ordered purple glasses separately but they came in black and when I tried to contact them to return my shipment it was refused because the glasses had been engraved

I bought two leather and stone bracelets. The magnets in the fastening system fell off, the next day, both of them. What a piece of junk.

Very satisfying product and service

Evri lost my parcel that was a Christmas gift, and after speaking to trendhim about the situation shipped out a replacement with express delivery. Will shop here again.

I spent just about $80 for a men’s gold color with freshwater Pearls bracelet for my man for Christmas. The chain AND pearls feel like complete plastic, the Pearls itself look so fake, they are wrinkled almost like they are coated with something, there’s complete holes through a few of them (I’m guessing was supposed to be for the string) but they were enclosed with something clear, so you can see the holes in the pearls but the plastic coating closes the top of the holes and then other separate holes where used to string the strings through. If this review would let me post a picture of it, I would. He’s been wanting a pearl bracelet and I’m sure he’s going to be very disappointed when he opens this for Christmas. I recommend spending the $80+ at an actual jewelry store that’s authentic.

Hurtig levering og god kvalitet

I placed an order for a belt and a watch strap with Trendhim on 07.10.25 which I recieved today (09.10.25).

The order was shipped quickly and well packaged.

Upon opening the package and inspecting the items, I was unhappy with the belt, and found the watch strap was damaged (The tail side strap had been dented by the buckle inside the paper packaging).

I went to Trendhim's website to start a return and found that they charge customers a 39DKK "return fee" to return goods, but this fee is waved for exchanges. So I emailed customer service and asked whether they would wave the return fee in this instance as my return is both an exchange and a refund, and would be shipped with the same shipping label.

About an hour later I recieved a slightly confusing response from a customer service agent, who apologised for the damaged item and explained that:
"This type of dent usually occurs when the strap is worn too tightly for an extended period".
They offered me a 15% discount (22 DKK) to keep the watch strap, and stated that I could return the belt but to "Please note that the standard return fee of 39 DKK will apply to this return, as the belt is not damaged".

I think charging this fee is unreasonable; and as Trendhim were unwilling to compromise on this I have therefore chosen to return both items.

I am dissatisfied with this outcome and with my experience overall. This is only my second time shopping with Trendhim but I think it's safe to say I probably won't be shopping with them again in the future.

Update 1:

Trendhim have responded to my return with a long email of completely irrelevant information from their “AI Assistant”, which claims I will recieve a shipping label but it has not appeared.

I don’t believe anybody would choose to speak to an AI chatbot instead of a person when they are contacting customer service. I certainly don’t want to.

This has done nothing to improve my negative opinion of Trendhim’s business practices.

Update 2:

After responding to the chatbot email and asking that my query be responded to by a person, I recieved a swift reply from another customer service agent, who explained that the return fee is charged to cover logistics costs but that they will refund the return fee in this instance as one of the items was damaged.

I will ship the items back today (10/10/25) and see if this happens.

Update 3:

Trendhim were true to their word and refunded the shipping amount on 17th October 2025. I have therefore increased the star rating of my review accordingly.

Thank you to Kat from Trendhim for resolving this for me, I appreciate it.

Incredibly misleading
I received an email saying that items were 30% off. This is fine as the item that I was after wasn’t in the offer.
What was misleading is that on the bottom of the line it stated that I have 15% cashback and £6 in cashback.
When trying to purchase the item neither the 15% off or the £6 was taken off.
I contacted customer service who advised that that the £6 had expired months ago.

They shouldn’t be advertising in their emails that customers have £6 when they don’t.

Trendhim have offered 10% as a resolution.
This has been reported to the ASA for false advertising

Product was as pictured and arrived quickly. Happy customer!

Superhurtig levering og produktet ligner god kvalitet til prisen.

Very good products and service. Fast delivery, nice packaging of all items purchased 👍

Appreciated the effort, but the execution missed the mark.

Perfect quality ✅
Speedy delivery ✅
Good price ✅
Good discounts ✅

Received empty packages. No products inside. Very disappointed despite paid for express delivery ❌❌❌