Telenor Sverige Reviews 

It was good but they pris it was highly

Profesional, helpful, patient and kind from member of technical support.

Thank you.

Kind regards
Belma Omeragic

I like the ease of usage of the App. And how I’m able to acquire data seamlessly.

The app is very useful, I can solve everything from there! The prices are fair! Good promotions!

Mobile network is good and customer care service is good. They understand our problems and help us to give solution but the monthly subscription fee is high compared to other mobile subscription company. I am paying 477 kr per month with family subscription if it will be half I will be happy and will continue to Telenor otherwise we are planning to change to lower fee subscription mobile network. Hope you will understand our problem. Thank you.

Sorry this was about Telia 2 Sverige. Not Telenor Sverige.

The service is just ok, the disappointing thing is if you delay a payment for just 2 or 3 working days, they will send you a reminder with some additional fee. This is really disappointing as with other companies my experience is they wait until mid of the month.

Some days ago I gave one star to Telenor Sverige for the customer support. After that I had contacted another person who is great and support me in all possible way. He understood my situation and I got a wonderful solution from him. Thanks to that guy as it’s all about believe If I can get a great service from my new service provider or not. But after using 3 months It feels like the internet service is much better.

Perfect Service pa óstermalmstorg
Fantastic personal!

The biggest scammers and the word company in Sweden? They'll manipulate and force you into paying more and stay in their network. I'm hopelessly trying to get out of their sh&ty and overpriced membership, visiting their offices offline and writing mails to their support but they always find a way to give me a hard time.
Never choose those sneaky scammers!

Nice and easy

Hi, in my area’s Telenor internet speed is super low!
I have changed my subscription for phone from Comviq to Telenor and your operator promised to increase speed from May, but nothing had happened so far!

Thank you very much Telenor 😊

they cut the interrnet two weeks before my last day of the subscription and no one helped restoring it. the AI chat asistance is very stupid. and the customet service guys are helpless. the service keeps stopping all the time

I cannot wait for my subscription to end so I can switch to another provider. The internet connection is absolutely terrible it drops constantly, and every time I call customer service, I get the exact same answer: "Turn your phone off and back on." That's it. That's their only solution, and it never fixes anything.
I'm exhausted from calling, exhausted from waiting, exhausted from dealing with such an unreliable network for the price I'm paying. No improvement, no real follow-up, no actual fix. I strongly advise against Telenor for anyone who needs a stable connection in their daily life.

Great service.. it would help if you guys can send the first step installation brochure.. anyway I fix it with AI that gave me the instructions right away.

My experience with your company has been quite great, Your staff have shown me their professional attitude towards me,and also knowledgeable and friendly. I recommend Telenor to others, however some of your door to door sales representative need more training on communication skills, I am talking about English/I can't comment on Swedish language.
Respectfully
Demsas Tekle

Im in LKF apartment and every month telenor's router suddenly not working and i have to shell out 199 sek so i can buy more data because I DONT HAVE AN INTERNET!

Switched from Telia fiber to Telenor mobile broadband after checking their coverage map, which showed "Very Good" 4G and 5G at my address. Reality: 1-2 signal bars, streaming freezes constantly, Teams video calls are unusable.

Speedtests tell the story clearly: at 6:30am when the network is empty, I get 130+ Mbps. During working hours, it drops to a fraction of that — confirming this is a capacity problem, not a coverage problem. Their towers simply can't handle the load.

I also suspect tethering to my Mac is being throttled — a complaint I see from multiple other Telenor users.

Worth noting: since Telenor shut down their 2G/3G networks in December 2025, all traffic is now pushed through 4G/5G — which may explain why network quality has deteriorated for many users.

Their coverage map is misleading at best. If you work from home and depend on a stable connection, think twice. But also problem when relaxing and watch reels on FB, X or Insta - freezes constantly - you become frustrated and angry - not relaxed. Simply choose another provider.