Replacement flowers coming will update how they arrive. ....Until then Do not use!!! Would include pictures if could. just seen flowers order l sent my mum yesterday 20th December , absolute scam... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Having achieved enormous success within the flower retail sector since 1947, Eflorist has long been a highly regarded and successful flower retail business. All our flower bouquets and arrangements are designed and created to the highest professional standards, using only the finest, freshest stems available.
Contact info
Ireland
- www.teleflorist.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had ordered a small golden glow…
I had ordered a small golden glow bouquet from you on my wife’s birthday the image showed such a beautifully arranged bouquet, but when it arrived it literally looked like the cheapest quality roses and baby breaths. I was so upset but my wife said that it’s okay it’s still the gesture that counts. You know the feeling when you have to make do with someone else’s stupidity and carelessness? I’ll never buy or recommend you. I’d rather run to Dunnes and find better flowers there for the same price point
If possible l would give a minus…
If possible l would give a minus review. Absolute and utter disaster.
I genuinely had a really good…
I genuinely had a really good experience with this company. I ordered flowers last night at 9:30pm and my Mother had them at 8:39am this morning with no complaints! I’ve seen the flowers as she’s arranged them in a vase herself and they look beautiful and full, a nice variety of flowers even though I ordered the small. Tracking was available through DPD. Will definitely be using this service again.
Ruined my birthday
Ruined my birthday.
Flowers were ordered days back and were supposed to arrive in Sat. Instead of the flowers, I got a message as late as 9pm, saying ‘we tried to deliver, but you weren’t home’. Lie. I was at home, but nobody came or called or messaged.
Now it’s the 3rd day that i’m waiting for the arranged replacement. Same story - driver won’t deliver or follow instructions to leave in a safe place.
Apart from delivery, the packaging itself is bad. While their competitors deliver nice flowers in a glass vase with water and deliver in convenient hours, eflorist keeps them dry, in a paper box. Guess what happens with those flowers when they are picked up on Friday morning and delivered in Mon evening, being all this time with no water, in a van, in 25 deg heat? Change your packaging, these are flowers, not dry fish!
I ordered flowers for my mum for her…
I ordered flowers for my mum for her birthday,The flowers were never delivered, the company delivering them kept saying wrong reference number and that they could not deliver them as no contact number and address wrong, they were provided with the correct address and a local telephone number, everyday i was told we failed to deliver while my parents stayed in waiting for them to be delivered, for 4 days. On the 4th day I had an email saying they had delivered them and I find they were not. I have no flowers delivered and I have no money back for the items and eflorist have not replied to any of my emails, I have had nothing just my bank account robbed for an item I never received, this company and their so called delivery company are scam artists that Rob your hard earned money and ignore your emails. Absolute scam! Donot use this company, I don't have the money to buy my mother anymore flowers. DONOT USE THIS COMPANY UNLESS YOU LIKE BEING ROBBED! They will ignore all correspondence and they will not give you your money back. SCAMMERS!
Avoid this company at all costs
Avoid this company at all costs . Flowers due to be delivered 2days ago still not delivered
Tracking service doesn't work .
I also used this company last Christmas the order was "lost" and never got there. They asked me to resend the information. As soon as I did so, I got an email saying that the flowers I ordered were not available.
They clearly have no respect for their customers or the recipients
I will never use this company again. I do not reccomend them
Meanwhile I am waiting to hear if the delivery due on the 9th July will come
Feeling scammed
Nothing like the picture of what I ordered. 52 euros for a few limp stalks. Question is, how did such an outfit reach the top of Google search results?? Not through popularity, judging by the poor reviews.
Absolutely Appalling
Well, I wish I had read the reviews first. Seems to be the same complaint/issue across the board.
I also ordered the large Radiance bouquet, and what was delivered was absolutely appalling. A handful of withering flowers for €60 including delivery.
DO NOT WASTE YOUR MONEY.
Do not order from this company
Do not order from this company. I just got a flower delivery to the door from my friends and when I opened the box I was actually appalled at what I was looking at. Flowers just thrown into the cardboard box and all DEAD. No food for the flowers provided either. I actually feel bad for my friends spending their hard earned money for a half ass shitty dead bouquet. I could actually buy nicer ones in SuperValu for half the price. If I owned a florist business I’d be mortified sending someone dead flowers. Also the “card” is just a shitty piece of paper. Honestly do not waste your money!!!!!!!!!!! And eflorist DO BETTER and stop scamming people.
Dead and wilting
Was sent condolence flowers from a friend via eflorist and they were awful looking, wilting and already going dead. I felt bad my friend spent money on them.
Flowers past their date on delivery
I received a bouquet of white roses on Friday, they did not look great when they arrived and now 2 days later they are ready for the bin despite watering and feeding. These were from my children who have little enough money to be spending but to spend their money on flowers that were way past their best date on delivery is a terrible shame. I will advise them not to use eflorist again.
Unfortunately very bad experience with…
Unfortunately very bad experience with this company. There were addresses issues by my mistake land my birthday flower never arrived. When I contacted customer service for help there were non because I couldn’t change my order was to late and they new about . Nobod contacted me I just checked delivered status. No refund I do understand but they could offered next day deliveries for extra charge or something.
Bad costumer service .
I will not recommend.
I do remember from the past with different company they contacted me to confirm the adres or offer a discount next time .
Waste of time & money!
The flowers were ordered two weeks in advance, however, they were delivered two days late, which meant they missed the occasion entirely. To make matters worse, the flowers were left in a “safe place” without the recipient being informed. They were only found after I contacted my friend to ask whether the flowers had arrived. Additionally, no gift card or message was included, so even if the flowers had been discovered sooner, my friend would not have known who had sent them.
Very poor quality
Very poor quality. Imagine delivering flowers and vase in a box and expect you to make the arrangement. There were barely any flowers in a box. The balloon is so small. Paid over $100 for probably not even worth $20!
Bouquets not like photo ..a bit wilted…
Bouquets not like photo ..a bit wilted ...wouldn't order again
Absolutely terrible experience
Absolutely terrible experience with eFlorist.
I ordered the Large Peonies & Roses bouquet for a special occasion, paying over €50 including delivery, expecting something close to what was beautifully advertised on their website. What arrived was honestly shocking — a tiny bouquet with far fewer flowers, poor presentation, and some blooms already bruised and looking tired.
The bouquet looked nothing like the “large” luxurious arrangement shown online. Calling it misleading would be generous.
What disappointed me even more was customer service. Instead of properly addressing my concerns about the obvious difference in size and quality, I received copy-paste responses telling me to wait 5–6 days for the flowers to bloom and follow care instructions — completely ignoring the real issue: the bouquet delivered was nowhere near what I paid for.
I understand flowers are natural products and slight variations happen. But this was not a slight variation. This felt like false advertising.
When customers spend premium prices on flowers for meaningful moments, they expect honesty, quality, and good service. Unfortunately, eFlorist delivered none of those.
I would strongly advise anyone ordering from them to lower their expectations or consider using a local florist instead.
I will never order from this company again.
Awful flowers!
I ordered flowers as a “get well gift” for a friend. They were delivered on the correct day but didn’t remotely look like what I’d ordered. I sent a photo of them to the company with my order. They told me to wait 48 hours for the buds to open. I sent a second photo 48 hrs later that still showed they were nothing like what I’d paid for. They sent out another bunch the next day. These were slightly better, but even putting the 2 bunches together were nothing like the photo they’d advertised. Absolute joke!
Horrible, ugly, sloppy things
Completely surprised by these little plants. It was a shock to me how such bland, wilted, dried-up plants could be delivered without water. I was ashamed when the person who received them told me about it. Never again from this company. Zero email responses. Flowers different from the picture. A waste of time and money. And don't bother with the chocolates as a gift. A total failure. I do not recommend them. I strongly advise against them.
Very Very Disappointing
Bouquet I sent to my daughter looked absolutely nothing like what I ordered, An all pink bouquet with pink peonies and pink roses was replaced with pink peonies, red roses and purple carnations, very very disappointing. No satisfaction from customer care. Will not order from them again.
Flowers advertised were nothing like…
Flowers advertised were nothing like what was delivered. Paid €50 for what I thought was a big bunch of flowers. Only a few flowers delivered, I wouldn’t call it a bouquet, I should have gone to LIDL to pay 75% less for better flowers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.