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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting that pre-ordered games often arrive on or before the release date. Consumers appreciate the competitive prices and the various payment options available, making purchases convenient. The website is user-friendly, and many reviewers have been loyal customers for years, citing the great discounts and efficient service. People highlight the top-notch quality and value, with digital delivery being particularly efficient and waste-free. While opinions on specific orders vary, the overall consensus is that the company provides great service and maintains clear communication throughout the delivery process. The option to buy PlayStation wallet amounts at discounted prices is also appreciated.

Based on these reviews

Rated 5 out of 5 stars
Verified

ShopTo.net is an amazing shop that enables me to combat against the monopoly Sony has got going on with its digits games on the PlayStation 5. They don't make digital copies on PlayStation available t... See more

Rated 5 out of 5 stars
Verified

I managed to snag the Super Mario Galaxy + Super Mario Galaxy 2 bundle for an epic price on the day pre-orders went live! It arrived on the dot on release day and even included a free branded microfib... See more

Rated 5 out of 5 stars
Verified

To be honest I was quite dubious about this website, but it’s absolutely perfect. Delivery came on time, along with the items I purchased. Although I did speak on the phone because I had an inquiry an... See more

Rated 5 out of 5 stars
Verified

Loyalty System grants a slight discount and delivery is on time. Price of games are usually very competitive and quite often lower than most over companies

Rated 3 out of 5 stars
Verified

I don't know whats happened to this business, on game release day you always had the game you pre ordered, now, even if you pay for the top postage there's an issue, and you might get it the next... See more

Company replied

Rated 3 out of 5 stars
Verified

I haven't used shopto for about year or so was always my 1st choice on buying games.Battlefield 6 Came 5 days after release. I remember games use to come day before or on day of release. Hopefully th... See more

Company replied

Rated 5 out of 5 stars
Verified

Read recently that Gamepass prices will be going up with a large bump soon so i bought 7 lots of 3 month gamepass top ups so i'm sorted now till 2028. Maximum subscription allowed at one time is 36 mo... See more

Rated 5 out of 5 stars
Verified

Ordered super mario galaxy 1 & 2 as a pre-order with request for payment to be taken on delivery. Game delivered on time with payment taken on delivery as requested. Price was cheapest online and came... See more

Rated 5 out of 5 stars
Verified

As always, the service that ShopTo provides is great. Not only do they offer great discounts on items, but their digital delivery service, for which I use them most often, is very efficient & has zero... See more

Rated 5 out of 5 stars
Verified

First time pre-ordering a physical item from them and I was a bit nervy about it turning up on time but it came by midday and I am very happy bunny! 5* and will be ordering again

Rated 5 out of 5 stars
Verified

My item came quickly and as described. I always find ShopTo really reliable for games and consoles and the turn around for dispatch and postage really speedy.

Rated 4 out of 5 stars
Verified

I believe it waa my first time purchasing through shopto. The price was competitive and delivery was on time. Email updates along the way to let me know when the item was being delivered. My only grip... See more

Company replied

Rated 5 out of 5 stars
Verified

Pre-order arrived on launch day, as with all my orders from the Shopto team. Can't recommend enough as the prices are always competitive as well

Rated 5 out of 5 stars
Verified

I had a good experience ordering from shop to. It was simple to place my order on their website and they have really good value priced. I like the different payment options available. My order arrived... See more

Rated 5 out of 5 stars
Verified

Ordered quite a number of games (most recently Cronos and Little Nightmare 3). Not once have they disappointed. Item gets delivered on or before release date!

Rated 5 out of 5 stars
Verified

Pre-ordered a game recently and as a long time user, not only was the price was decent as a new title (as well as giving a price decrease which was helpful), but it had also arrived on time. Just o... See more

Rated 5 out of 5 stars
Verified

I really appreciate the fact they have several ways to pay for their products. The price and quality are always top notch! Delivery is fast and in my experience Preorders always come on release date... See more

Rated 5 out of 5 stars
Verified

Great service from Shopto, delivered a pre-order on day of release and provided good updates throughout the process and at a great price.

Rated 5 out of 5 stars
Verified

Now that I've been a customer for over 5 years, I get a slightly better discount than the already-great ones on offer. Excellent service which has never let me down.

Rated 5 out of 5 stars
Verified

Arrived promptly, well packaged and as described. Cheaper than almost every other place with some added extras.

Rated 5 out of 5 stars
Verified

I have been using shoptonet a while now, and have always had top service. I pre order my games, and pretty much guarantee they arrive in release date or before. Will carry on with this company, 5 st... See more

Rated 5 out of 5 stars
Verified

Received Sony PlayStation digital card codes, within my ShopTo account, and both worked. Thanks very much.

Rated 5 out of 5 stars
Verified

I have been buying from Shop.to for a long time now, not once delivery was late, damaged or any other issue. For pre-orders to arrive on the release date is a massive importance and Shop.to never... See more

Rated 5 out of 5 stars
Verified

Quick and easy. After payment the code was sent very quickly and got into the game within minutes Also more affordable than other sources. All in all a great decision to use ShopTo

Rated 3 out of 5 stars
Verified

I always do my best to support a small business that or a business that pays taxes - that’s why I went with ShopTo over Amazon, foreign owned Argos… and while the clutter on the website is management... See more

Company replied

Rated 3 out of 5 stars

Chose this retailer because someone said they can deliver games quickly. Ordered the new pokemon game, not quick at all. Still waiting so it’ll be a day late and Thursday was the only day I could be i... See more

Company replied

Rated 5 out of 5 stars
Verified

Website is easy to navigate , the online store always has a discount when ever I purchase. Been using the company for a few years now. Definitely recommend .

Rated 5 out of 5 stars
Verified

Been using shopto for very long time. Only had 1 issue awhile back rang up sorted in 3 mins. Will always check shopto first before using any other sites.

Rated 5 out of 5 stars
Verified

I almost always get my PSN yop ups from here. They don't offer the great discounts that they used to, but still a good deal and never had a problem with the codes recieved.

Rated 5 out of 5 stars
Verified

What can I say Shopto never disappoints...I've been buying from them exclusively nowhere else!

Rated 4 out of 5 stars
Verified

Great service from the store. First time pre ordering a game for release day, disappointed it arrived at the end of the day.

Rated 5 out of 5 stars
Verified

Shopto is a must for digital currency. Always discounted and delivered immediately by email. Thank you.

Rated 5 out of 5 stars
Verified

Great service, and quick delivery with updates all the way from start to finish. Also competitive prices.

Rated 5 out of 5 stars
Verified

Game arrived on release date and on time via dpd. Excellent service and will order again.

Rated 5 out of 5 stars
Verified

Preorder arrived on release day and paid a good price for it, can't really ask for more than that

Rated 5 out of 5 stars
Verified

spot on arrived early so i could install and was all sealed with dlc intact cant fault at all

Rated 5 out of 5 stars
Verified

Grear as always. Always receive game on time and on release date. Good service and good pricing.

Rated 5 out of 5 stars
Verified

Honestly the best place to get pre-orders. Delivery is always on time!

Rated 5 out of 5 stars
Verified

...and delivery, tracked every step of the way. Great comms. Happy to recommend ShopTo 👍🏻

Rated 5 out of 5 stars
Verified

Excellent service and good deal on game. Arrived on time with clear communication

Rated 5 out of 5 stars
Verified

I have purchased a few PS5 titles and have had a good reliable service to date

Rated 5 out of 5 stars
Verified

Another smooth pre order purchase. Arrived on time and with no hassle, a pleasure doing business and I will be using again.

Rated 5 out of 5 stars
Verified

It was quick and Understanding with a great price compared to others I've used this company a few times

Rated 4 out of 5 stars
Verified

I was always kept updated about the status of my order. Very good service.

Rated 4 out of 5 stars
Verified

My first option for XBOX GamePass - great deal on a years subscription. Why not five stars? Because it was really four three month subscriptions stacked - it is a faff to input all those codes withou... See more

Rated 5 out of 5 stars
Verified

I always buy some PlayStation credit off these guys. The code is always emailed to me instantly. With 15% off, what's not to love? Great service.

Rated 4 out of 5 stars
Verified

Great prices for sure compared to the rest of the market but I did have one issue consistently. When I click pay by PayPal it takes the money but without the order going through. Then when I proces... See more

Rated 5 out of 5 stars
Verified

Don't buy virtual currency or subscriptions on your consoles, buy them here and save a bundle! Games and consoles are always cheaper here too than most places, especially if you get up to gold members... See more

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Company details

  1. Gaming service Provider
  2. Video Game Store

Written by the company

ShopTo - The Online Video Games and console Superstore. We specialise in, Playstation, Nintendo, Microsoft, Steam Keys, Digital games, Gift Cards, consoles and accessories.

ShopTo Details

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Fraudulent purchase that could not be…

Fraudulent purchase that could not be cancelled.
How do you honk I should rate you ? I’m looking for the zero…unfortunately lowest is one star.

25 October 2025
ShopTo logo

Reply from ShopTo

If you did not place an order, why would you place a review at all ?

The order was only accepted onto our site, because it was authorized by your payment provider, had it not been, the transaction/order would not have been accepted on our site

Contact the support channel of the payment method that was used, to request that they investigate any orders that you believe were placed without your knowledge and or permission

Rated 5 out of 5 stars
Verified

fast, easy, reliable.

Got a good deal on a key (Hogwarts Legacy) and it was a bit cheaper than the stream deal so I bought it. Got the key instantly and it was redeemed without any issues whatsoever. Good stuff.

25 October 2025

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Returned an item within time frame

Returned an item within time frame. Item was recieved 2 weeks ago yet Still I haven't not recieved a refund after contacting.

30 September 2025
Unprompted review
ShopTo logo

Reply from ShopTo

Hello

We have checked with the warehouse and our office team, as your return has now been processed by the warehouse/fulfillment centre/returns address, our office team has, today processed your refund

Rated 1 out of 5 stars
Verified

Purchases delivered and not Authorized/Verified.

Unfortunately I have to give a negative review to this site even though I didn't buy anything.

Someone signed up with my personal email and bought various 10£ PSN gift codes in just a few minutes, and the site didn’t check with a document that I was really behind the screen...all sites that sell codes at least on the first purchases block the order and ask for photos with identification.

Someone with all this ease created 1 profile with my email and bought products with my money.(I live in Italy I wouldn't know what to do with United Kingdom codes).

Very very bad!

Edit 28/10/25 - 20:44

PayPal agreed with you because you proved that you delivered the codes to your site.

The problem is that on other sites that sell digital codes if you are new they ask for photographic proof document + written site + date you have delivered 5 codes purchased in 2/3 minutes.

As an Italian I can’t create a profile on your site...how could I have bought codes.Strengthen your verification if you want to deliver codes quickly by Email/Site in this case I paid 50£ to a stranger.

21 October 2025
ShopTo logo

Reply from ShopTo

Hello

The transaction was authorized, by your payment method, had it not been authorized, it would not have been accepted, as an order on our site

We do not accept any orders, on site, without the express authorization of the bank or finance method, including all fraud checks - so we are not liable for any suspicious activity!
This is to give the customer full control over the safety of their payment information, through their choice in payment type. As such, please urgently report this fraud to your payment provider (e.g. PayPal, Google Pay, Apple Pay, Klarna, debit/credit card) so they may begin an investigation into this suspicious activity.

If they need to contact us they will do so directly, or they will send you back to us *with a reference number* for further action (we cannot proceed without this reference, so please do not forget to ask, if referred)

Trustpilot is for customers to provide feedback for their genuine order/experience, as you have stated above, that you have not placed an order with us, please kindly remove your review

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