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Scottsdale Golf Reviews 

14,194
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,812 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers consistently praise the exceptionally fast shipping, secure packaging, and the wide selection of premium golf gear available at lower prices than elsewhere. Consumers frequently highlight the friendly and knowledgeable staff, noting that support representatives handle online inquiries and custom club fittings smoothly and professionally. Some reviewers were not happy with occasional delivery delays, missing items, and poor tracking updates experienced through external courier providers. A few other people also felt that getting direct assistance with lost parcels or processing returns and refunds took much longer than expected.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast dispatch times and parcels arriving... See more

Product

Customers had positive experiences with product, frequently highlighting great prices, prompt dispatch, and... See more

Service

Consumers find service to be positive, highlighting prompt delivery times, knowledgeable staff during... See more

Price

Users describe positive interactions with price, frequently highlighting great values, discounted offers, and... See more

Order

Reviewers mention positive feedback about order, noting a straightforward check-out process, reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A great experience awaits anyone thinking of ordering golf equipment, clothing or accessories from Scottsdale Golf. You get all the good things over and above e.g. top quality customer service, top qu... See more

Company replied

Rated 5 out of 5 stars

Great service . Items easy to locate on web site. Straight forward ordering ease of check out . Kept in the loop when order was dispatched . Able to keep eye n tracking of order. Parcel delivered in a... See more

Company replied

Rated 5 out of 5 stars

I bought an expensive pair of Ecco golf shoes which unfortunately broke down after only a few months of wear. I contacted Hazel in the returns department and she was extremely efficient and handled m... See more

Company replied

Rated 5 out of 5 stars

I had an issue with an online order. Could have ended up badly for myself, it was the weekend and had concerns it would be to difficult to turn around by Monday. I called the Warrington Branch and s... See more

Company replied


Company details

  1. Golf shop
  2. also in
  3. Golf Club
  4. Men's Clothing Store
  5. Shoe Store
  6. Sporting Goods Store
  7. Sportswear Store

About Scottsdale Golf

Written by the company

Scottsdale Golf started trading online in 1999 and we have grown into one of the UK's leading online golf stores. We offer a massive choice of high quality golf clothing, golf clubs and accessories from all the top brands at discount prices and combine it with top quality customer service.

Next Day UK Delivery until 5pm
We know important it is to get that all important purchase quickly so we offer next day until 5pm every day and free delivery for all orders over £30. All orders are shipped with DPD with a 1 hour delivery window.

Simple and Hassle Free Returns
Sometimes items ordered online are not perfect and we appreciate that. It's simple to return items using our online Returns Portal in association with DPD.

Industry Leading Customer Service
Everything is geared to making things as easy and efficient as possible for you. You can reach us by phone, email, live chat, Facebook Messenger and WhatApp! Whatever you need, we are here for you. You can find answers to most queries in our online Help Centre.

Interest Free Finance
Interest free finance is available for a variety of time periods starting at just 30 days and going all the way up to 5 years!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(14,194)

3,475 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 Customer Service and Delivery

My parcel arrived very fast, unfortunately it arrived with the wrong head cover but Tanya from their customer service made sure this was sent out on their fastest delivery option.

Overall excellent service, everyone makes mistakes but it’s businesses like this that show dedication to their service that strive.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

Missing Parcel

I reported that my parcel that was delivered by DPD wasn’t at my property. It had been left outside my front door and in full view of a public footpath, and not left securely or with a neighbour. Once I had reported this to customer services, a lady called Tanya took on this situation and was beyond helpful and kept me informed of how everything was progressing, and updated me with news, regularly. I can only say a huge thank you to her and to Scottsdale for sorting this situation out and that Tanya was an excellent communicator and a excellent employee, who has represented your company in a professional, courteous, friendly manner.

Thank you, Tanya.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and prompt delivery

Easy to order and prompt delivery

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely 5-star review! We're really pleased to hear you found the ordering process easy and that your delivery arrived promptly. We appreciate your feedback and thank you for choosing us!

Rated 5 out of 5 stars

Really good and quick fitting proccess…

Really good and quick fitting proccess with Sam beign very helpfull.

Very low response time.

Safe to say i ended up buying the product!

26 October 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your brilliant 5-star review! We're delighted to hear you had such a positive experience. Sam will be really pleased to hear your feedback, and we're glad he was able to make the fitting process quick, easy and helpful. It's fantastic to hear you went ahead with the purchase! We really appreciate your support and hope you enjoy your new product!

Rated 5 out of 5 stars

Amazing friendly and professional service

Amazing friendly and professional service- Ian Robinson, CEO Accrington and District Golf Club.

27 October 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you, Ian, for your fantastic 5-star review! We really appreciate your kind words. It was an absolute pleasure providing our service to you and the team at Accrington and District Golf Club. Your support is greatly appreciated, and we hope to have the opportunity to assist you again soon!

Rated 5 out of 5 stars

Excellent customer service from your…

Excellent customer service from your company. I was helped today by Tanya who solved my problem with ease.
Very polite and professional.
Thank you 😊

4 November 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely feedback. We’re delighted to hear that Tanya was able to resolve your issue so easily and provided such polite and professional service. We’ll be sure to pass your kind comments on to her. Thank you for choosing Scottsdale Golf, and we hope to help you again soon!

Rated 5 out of 5 stars

Great company to deal with

Great service and very competitively priced

23 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your kind review. We’re delighted you were pleased with our service and competitive pricing. We really appreciate your support and look forward to welcoming you back to Scottsdale Golf soon!

Rated 5 out of 5 stars

Fast response and resolution to an item…

Fast response and resolution to an item purchased which was faulty.
Great customer service, friendly and very professional. Options given re faulty item.

3 November 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for taking the time to share your experience. We’re pleased to hear our team was able to respond quickly and provide a helpful resolution. Providing friendly, professional service and keeping our customers informed is very important to us. We really appreciate your kind words and support.

Rated 5 out of 5 stars

J Lindeberg golf jacket

Bought a J Lindeberg golf jacket which fitted perfectly and was value for money.
The golf jacket arrived early and I was kept informed of the likely delivery time during its journey.
Thanks.

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your lovely review. We’re delighted to hear your J.Lindeberg jacket was a perfect fit and that you were happy with the price and delivery service. It’s great to know our delivery updates kept you informed along the way. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Great service

Great service

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your kind feedback. We’re pleased to hear you were happy with our service and really appreciate you choosing Scottsdale Golf. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, dont hesitate to purchase from scottsdale.
Thanks guys

29 October 2026
Unprompted review
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your fantastic feedback and recommendation! We’re delighted you were pleased with our customer service. Your support means a great deal to the team, and we look forward to helping you again soon.

Rated 1 out of 5 stars

Parcel has been lost

Parcel has been lost.
I’ve contacted DPD yet no success.

Used Scottsdale in the past with no issues.

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

We’re very sorry to hear about the issue with your delivery. Unfortunately,and a problem with DPD, and we appreciate how frustrating this must be. As we hadn’t previously been made aware that the parcel was missing, we have now contacted you directly so we can look into this and help get things resolved. We’re sorry for the inconvenience

Rated 5 out of 5 stars

amazing Provider!

Scottsdale golf is an absolute amazing golf online storefront! With free dpd delivery if you spend a certain amount. My order was dispatched within 30 mins of it being placed, and i received it on the next morning! I could not recommend enough!!!

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for such a fantastic review and recommendation! We’re delighted you had such a positive experience, from the quick dispatch to next-day delivery. It’s great to hear you were pleased with our service, and we really appreciate you taking the time to share your experience. We look forward to welcoming you back to Scottsdale Golf soon!

Rated 5 out of 5 stars

Very fast delivery of my order

Very fast delivery of my order. Thanks .

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your kind review. We’re pleased to hear your order arrived so quickly. We really appreciate your support and hope to welcome you back to Scottsdale Golf again soon!

Rated 5 out of 5 stars

Got myself a 4 hybird it was well…

Got myself a 4 hybird it was well packaged and was delivered very quickly and as a bonus I got it on sale which was much cheaper than anywhere else. Wouldnt definitely buy from again and recommend to anyone to check them out when thinking about getting something new to there bag

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for your great review! We’re delighted you’re pleased with your new 4 hybrid and that it arrived quickly and safely. It’s fantastic to hear you also secured a great deal. We really appreciate your recommendation and look forward to helping you find your next addition to the bag

Rated 5 out of 5 stars

Fantastic retailer

Fantastic retailer. Enormous selection of products at competitive pricing. Rapid delivery. And undoubtedly the best customer services you'll ever speak to.
If ever a company can be trusted to put you the customer at the forefront it's Scottsdale.
Class act.

30 October 2026
Scottsdale Golf logo

Reply from Scottsdale Golf

Thank you for such a fantastic review and for your incredibly kind words. We’re delighted that you rate our product range, pricing, delivery and customer service so highly. Putting our customers first is something we take great pride in, so feedback like this really means a lot to the whole team. Thank you for your continued support!

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