My experience is always amazing! The only negative comment I can make is not enough merchandise in my size range. I would buy everything if the colors offered came in my size. The product I do receive... See more
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Not as many styles as I had hoped for aa bigger size but am very glad I could find them as I can't find anything in person. Hopefully they'll be a good fit. Paying was a bit difficult my address kept... See more
Company replied
WARNING: DO NOT FALL FOR THIS VIP “MEMBERSHIP”! Savage X Fenty charges your account without clear consent and hides the fact that it’s a recurring monthly payment. I accidentally got billed for multip... See more
Company replied
It was a very good experience. The App was easy to navigate. The things were very beautiful and cute . Some thing is there for every taste.
Company replied
Company details
Information provided by various external sources
Savage X Fenty ist das jüngste Unternehmen von Musik- und Mode- Ikone Rihanna, bei welchem sie ihr Talent als Unterwäsche Designerin unter Beweis stellt. Davon inspiriert, eine Linie zu entwerfen, die alle Schattierungen und Formen von weiblichen Körpern zelebriert, will Savage X Fenty Frauen ein Gefühl von Angstlosigkeit, Selbstbewusstsein und Dazugehörigkeit vermitteln. In Zusammenarbeit mit den Besten aus den jeweiligen Fachbereichen ist eine Marke entstanden, die den Markt mit erschwinglichen Preisen und einem großen Angebot an Nude-Tönen neu definiert.
Contact info
Schlesische Str. 38, 10997, Berlin, Germany
- +(49) 030 88789195
- support@savagex.de
- www.savagex.de
3.7
Average
1K reviews
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I was so inspired to make a shopping in…
I was so inspired to make a shopping in this store
16 July 2026
Reply from Savage X Fenty Deutschland
Wow, Yuliia! Thank you so much for this excellent review!
We're delighted that you had such a positive experience with us and look forward to your next visit!
Best regards,
Peter - Savage X Fenty team
It was a very good experience
It was a very good experience. The App was easy to navigate. The things were very beautiful and cute . Some thing is there for every taste.
10 July 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Saraffina,
Thank you so much for your lovely feedback! 🥰
We were thrilled to read that you love our app and the new collections. That really motivates us!
And since we know you love all things beautiful, we have just the thing for your amazing taste: Discover our brand-new highlight: DAISY RIOT!🌼💛
Full of energy, color, and floral power. A must-have for your next look! Even more choices, even more vibe! Happy browsing!
Warmest regards,
Lilly - Savage X Fenty Team
My experience is always amazing
My experience is always amazing! The only negative comment I can make is not enough merchandise in my size range. I would buy everything if the colors offered came in my size. The product I do receive are beautifully made!
5 July 2026
Reply from Savage X Fenty Deutschland
Hallo Donna, vielen Dank für Dein fantastisches Feedback!
Es freut uns riesig zu hören, dass Dein Einkaufserlebnis bei uns immer so positiv ist und Dir die Qualität und Verarbeitung unserer Produkte so gut gefallen. 🥰
Dass Deine Größe bei Deinen Wunschfarben oft schnell vergriffen ist, tut uns natürlich leid. Da unsere Kollektionen super beliebt sind, sind manche Größen und Farben manchmal schneller ausverkauft, als uns lieb ist. Wir nehmen uns Deinen Kritikpunkt aber sehr zu Herzen und leiten diesen direkt an unser Team weiter, wir möchten schließlich, dass Du Deine Lieblingsteile auch in Deiner Größe ergattern kannst!
Ein kleiner Tipp für die Zukunft: Da wir jeden Monat neue Kollektionen herausbringen, lohnt es sich oft, direkt am 1. des Monats im Shop vorbeizuschauen, um Dir die größte Auswahl zu sichern.
Vielen Dank für Deine Treue und weiterhin ganz viel Freude beim Tragen Deiner Savage X Fenty -Sachen! 🫶
Viele Grüße von Deinem Savage X Fenty - Team,
Lilly
The discounts they advertise is a scam…
The discounts they advertise is a scam and misleading. They advertise 60-70% discount for everything on the shop, but they don't make it apparent that it's only available for members. If you use the code, you automatically get signed as a member and they charge you monthly fee of over 50 Euros. if you cancel the membership, you don't get your money back. They basically hide behind fine print in terms and conditions and when I complained about it, they offered me no solutions. I needed to report it to my payment provider to get my money back, because they refused to give either money back or store credit.
Additionally, they tell you that you get membership credits, but it's essentially store money and benefits are not worth it. 50/60euro per month for what?
*slightly reduced item prices for rewards members
* vague access to member-only sales
*the option of discreet packaging and annual birthday freebies and special discounts with purchase,
the price does not justify the benefits and they know it, that's why they put it fine print
26 June 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Sophie, thank you for your honest feedback.
We're sorry to hear that there was a misunderstanding regarding our membership model with your order. We understand that unexpected charges can be frustrating, however, we want to clearly reject any accusations of fraud or hidden terms and conditions.
Our exclusive discounts are a special benefit linked to our Rewards membership. Right on the product page, even before adding items to your cart, every customer has the option to select an item at either the regular guest price or the significantly reduced guest price. If you choose the guest price and thus the membership, this will be clearly displayed throughout the entire checkout process, as well as directly in the shopping cart before you complete your purchase, and you will need to actively confirm your choice.
Your monthly credit isn't wasted money either (especially since you can easily pause it and still retain all the benefits for free). It's converted into a member credit that you can redeem flexibly. Furthermore, membership offers much more than just reduced prices: Here you'll find an overview of exactly how the model works and what other benefits you can expect: https://www.savagex.de/xtrasavage
We are very sorry that you felt our support team didn't offer you a solution. Even after cancellation, your accumulated credits will not expire, but will remain linked to your customer account so you can use them at your leisure. We wish you all the best for the future.
Sincerely,
Lilly - Savage X Fenty Team
Trying to scam people into membership
Trying to scam people into membership. Shit business model
8 June 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hello soso,
Thank you for sharing your thoughts. We are truly sorry to hear that you feel this way, but we would love to clear up how our Reward membership actually works, as transparency is incredibly important to us.
Our community-based model is designed to give our members the best possible value:
The monthly fee of €59.95 is not a charge just to access the site. It is fully converted into a Member-Credit that sits in your account.
You are never locked into buying. Every month between the 1st and the 5th, you can simply click "Skip the Month" in your account. It is completely free, nothing will be charged, and you still keep your Reward perks.
You can find out more via this link: https://www.savagex.de/xtrasavage
We aim to make these options as clear as possible during checkout and in our welcome emails so that there are no surprises.
You can also shop with us as a guest, completely without a membership. Reward membership is simply an optional extra for those who want to regularly enjoy exclusive discounts and benefits. ✨
If you have any questions or need assistance with your account, please feel free to reach out to our customer support team directly. We are always happy to help!
Best,
Lilly - Savage X Fenty
This page is a huge scam
This page is a huge scam! I ordered 20 euros worth of panties and they charged me 60 euros for being a member. WTF? I just ordered underwear, its not expected to be a member after you order a product online... I'm waiting 30 minutes to chat with a person to cancel my subscription???
6 June 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hello Györgyi,
Thank you for sharing your experience with us.
We are very sorry that you were unaware of your Rewards membership and that you had to wait so long for a response from our Support Team. This does not meet our standards. We sincerely apologise for the inconvenience and will forward your feedback immediately.
We would like to briefly explain that before placing an order at the discounted Rewards member price, you will be informed that this will activate your membership. However, you also have the option to order as a guest and pay the guest price. Despite all the information provided, it can occasionally happen that someone accidentally activates their Rewards membership. If this happens, you can cancel your membership at any time using the cancellation form on our website or by contacting our support team.
Our rewards members can also enjoy the benefits of the Rewards membership completely free of charge. To do this, simply skip your membership once a month between the 1st and 5th on the homepage. If you don't skip your membership, you'll receive a member credit that you can use to purchase fantastic products available exclusively from us. We've summarized all the important information for you here: https://www.savagex.de/xtrasavage
If you have any questions or need further assistance, please do not hesitate to send us a direct message via Facebook or Instagram.
Best regards,
Peter - Savage X Fenty Team
Reply from Savage X Fenty Deutschland
Hi Maria, thank you for your review.
We're very sorry you had this experience. We take our service very seriously and would like to understand exactly what went wrong.
Please send us a short message with your details via our social media channels, such as Facebook or Instagram, so we can look into the matter and find a solution for you.
Best regards,
Lilly - Savage X Team
Even for a nice bra I won't deal with this delivery and loyalty programme again
The lingerie is nice, but the loyalty programme (without with lingerie is too expensive) is horrible. If you buy the lingerie for discounted price, you get into the trap of VIP-club which withdraws €50 from your account montly. Apart from the fact, that this feature is actually hidden, it is also absurd. Who would need a €50 amount of lingerie monthly, a stripper (respectfully)? Other women don't. Also, the delivery was a nightmare. They forgot to add the street and the house number to the package, so DHL sent it back to them. It took me one week of heated discussions with support team to prove I never received a parcel and deserve a refund. At some point it turned absolutely Kafkaesque when an employee told me he could not find any traces of my order at all. Coincidence or not, the situation changed only when I wrote a toxic tweet about that and tagged the brand account. Even after they returned my €50 on my account, I never could use all the money. It was always either €5 more (which would mean the beginning of the loyalty programme again, as the support agent told me; and I didn't want it again) or €20 less. So my €20 are forever trapped on the website now. As a hard-working immigrant, I am upset by that. And the brand should be upset too: I am normally very loyal to brands and spent hundreds at the popular lingerie store in the country where I lived before. But now I am so disappointed that I will never order anything here again. You got my €20 but you will lose hundreds... what was the point of all that. I am surprised to see such business in 2026, no client would be happy.
21 February 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Mariia,
Thank you very much for the time you took for this review.
We're very happy that you like our lingerie. However, we're sorry you weren't aware of the Rewards membership and that your overall experience was disappointing. We're especially sorry about this, as we make every effort to present our program as clearly as possible. Even before signing up, we openly and transparently inform every customer about all membership conditions multiple times. Your Rewards membership will only be activated once you agree to all terms and conditions. If you signed up by mistake, you can cancel your Rewards membership at any time and order from us as a guest.
Our Rewards membership is actually completely free if you skip it. You can skip your membership an unlimited number of times each month, from the 1st to the 5th, and still retain all Rewards benefits. If you skip, you won't be charged and your membership will remain free. If you don't skip, €49.95 will be charged and credited to your Savage X profile, which you can redeem on your next order.
You can find all important information about Rewards membership at this link: https://www.savagex.de/xtrasavage
We are also very sorry that you had difficulties with your first order, and that the solution provided by our support team did not meet your expectations. We will forward your feedback to our customer service team to ensure that such situations are avoided in the future. We would like to investigate the matter and assist you further, so we have sent you a request to confirm your customer information. Once we have your customer information, a support representative will contact you within the next 24 hours.
Best regards,
Peter - Savage X Team
DO NOT FALL FOR THIS VIP “MEMBERSHIP”
WARNING: DO NOT FALL FOR THIS VIP “MEMBERSHIP”! Savage X Fenty charges your account without clear consent and hides the fact that it’s a recurring monthly payment. I accidentally got billed for multiple months, couldn’t pause it properly, and their chat support hung up on me without resolving anything. This is extremely shady and misleading, and it feels like they rely on people not noticing the charges. I demanded a refund and is not getting any replies, but I’m sharing this so others don’t get TRAPPED
12 February 2026
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Jyothika,
Thank you for sharing your feedback, though we are truly sorry to hear about your experience. It’s never our intention to make our members feel misled, and we’d love to clear this up with you.
Transparency is very important to us. Our Reward Membership is designed to offer exclusive benefits, and we aim to communicate the monthly options, including the choice to "Shop“ or "Skip“ between the 1st and 5th of each month, clearly during checkout and in our confirmation emails. If a month isn't paused, a Credit is generated, which remains in your account to be used for any future item.
We are especially concerned to hear about your experience with our chat support. This is certainly not the level of service we strive for. To resolve this and look into your refund request, we will reach out to you directly to request your customer information and account details. This will allow us to investigate exactly what happened and find a fair solution for you.
We want to make sure this is handled correctly.
Best regards,
Lilly - Savage X Team
Reply from Savage X Fenty Deutschland
Hi Diksha, thank you so much for your kind words!
We are delighted that everything worked out perfectly and that you rewarded us with your fantastic 5 stars!
Thank you for being part of us!
Best regards,
Peter - Savage X Team
Reply from Savage X Fenty Deutschland
Hi Lilianna!
Wir freuen uns riesig, dass Du mit Deinem Set mehr als zufrieden bist, das ist wirklich großartig!
Schön, dass Du Teil unserer Community bist, wir freuen uns schon jetzt auf Deinen nächsten Einkauf!
Liebe Grüße,
Peter - Savage X Team
They never have stock
I would never understand a brand that would never have male S sizes available and would never ever re-stock them. There is not a real compromise of the brand with all body-shapes and customer.
After months of waiting and waiting nothing is ever re-stock.
The designs are pretty but if one can’t never ever get its size, then doesn’t matter.
12 November 2025
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Daniel! Thanks again for updating your feedback. 💬
We totally understand how frustrating it can be when your desired size isn't available, especially after waiting. We're constantly working to better align our stock with demand and want to ensure that all body shapes and sizes are catered for.
Our styles are so popular that some sizes sell out quickly. 🙈 We do launch new collections every month, so there are always fresh styles and restocks coming in.
Tip: Click the heart icon to add your favorite to your wishlist, you'll automatically get an email as soon as it's back in stock. That way, you won’t miss a thing. 😉
Best,
Lilly - Savage X Team
For me they are total scammers
For me they are total scammers ! I never remember to have made any contract for membership with them or sign anything! I ordered one time in my life and I agreement for their Newsletter and then they began to take 50€ every Monat from my Paypal Account and I notice it just now ! Be careful people they are total scammers ! Betrügen!!!!
6 July 2025
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Zoya,
Thank you for taking the time to share your experience with us.
We are very sorry that you didn't consciously choose our Rewards membership and were surprised by the Member Credit. The program on our website outlines the terms and conditions of both memberships. You decide which of the two options is better for you. At Savage X, we place great importance on providing our customers with a transparent and pleasant shopping experience. Therefore, every customer is free to choose whether to add products to their cart at the offered more advantageous Rewards conditions or at the regular price.
Our customers are our top priority, and we don't want to force anyone to be a Rewards member. For this reason, our Rewards membership has no cancellation period. If you have unintentionally signed up for a membership, you can cancel it at any time free of charge via the cancellation form on our website or our support team, for example via our social media channels such as Facebook or Instagram.
All important information about our Rewards membership can be found at the following link: https://www.savagex.de/xtrasavage
Since your experience doesn't match what we aim to offer our valued customers, we thank you for bringing this to our attention and will forward your feedback immediately.
Best regards,
Peter - Savage X Team
Boarderline scammy
I like the products, but their membership program is just scammy. You can only "pause" your membership in the first few days of the month and if you don't pause it again the next month, they just bill you for it. It's also very hard to just cancel it. According to european law it should be easier, but you can really see how they try to trick you into staying a member. Sadly I will never again order anything from them.
7 September 2025
Unprompted review
Reply from Savage X Fenty Deutschland
Hello Luiza,
Thank you for your review. We're so glad you like our products and are very sorry your experience with our Rewards membership was so frustrating.
As a Rewards member, you can skip your membership between the 1st and 5th of each month. If you don't do so within this period, you'll receive VIP credit to spend on all our beautiful styles ✨. To make sure our members don't forget, we also send them a reminder email at the beginning of each month.
If you would like to cancel your membership, you can do so by phone at 030 91736962 (Mon.- Fri. 10AM to 6PM), via our online cancellation form, or by email. If you have any questions, you can also reach us via our social media channels like Facebook or Instagram, we're happy to help.
Thanks again for your feedback, it really helps us improve!
Sincerely,
Peter - Savage X Team
Watch out!
After clicking on a instagram add where they promoted a discount you have to agree to their “therms and conditions and a Rewards Membership” when buying somehting with this discount. Month later this membership means paying 50 euros every month only to unlock certain unclear advantages after ordering something with a minimum of 50 euros. Very misleading, very unclear. Would def not recommend this company and their obscure way of marketing
2 September 2025
Unprompted review
Reply from Savage X Fenty Deutschland
Hi Ms. J. P.,
We're sorry you felt this way about your experience. It's certainly not what we want for our members.
Our Rewards membership is completely voluntary, and all benefits, including the monthly fee, are transparently presented during the ordering process. Membership entitles you to exclusive discounts, early access to new collections, and special offers. You can also pause your month for free or cancel your membership at any time.
However, we understand that questions may sometimes arise during the ordering process. Our customer service team is always happy to help and explain the details personally. You can find all contact options here: https://help.savagex.com/hc/de?_gl=1*80tgvr*_gcl_au*NjU5OTgzMTQ5LjE3NTEwMzM5NzE..
We hope we were able to give you a clearer picture and would be happy if you would give us another chance.
Best regards,
Lilly Savage X Team
Keeping it Professional & Cute
Even ordering in Germany is made super easy and the service hotline is always super helpful and fast ! I would wish for more cotton options but the designs are on trend and cute :) Thanks Riri
9 April 2025
Reply from Savage X Fenty Deutschland
Hi Sabz, thank you so much for your great feedback! 🖤
We're thrilled to hear that you were able to order easily from Germany and that you're satisfied with our customer service – that's exactly how it should be! We've noted your request for more cotton options – we feel you! Our design queens are doing their best to combine style and comfort.
And of course: Thanks Riri – always serving looks & vibes ✨
Stay savage – we're already looking forward to your next order!
Best regards,
Lilly - Savage X Team
Stunning underwear in all
Stunning underwear in all
Sizes, fast delivery. Great quality. Always happy to receive my parcel.
3 April 2025
Reply from Savage X Fenty Deutschland
Hi Joanne,
Thank you very much for this amazing review!
It's great to see that you're completely satisfied.
Enjoy your order!
Best regards,
Peter - Savage X team
Geld abbzocken
30 March 2025
Unprompted review
Reply from Savage X Fenty Deutschland
Hallo Srishti, vielen Dak für Deine Bewertung.
Es tut uns leid zu hören, dass Du diesen Eindruck hast. 😔
Transparenz ist uns sehr wichtig, und wir möchten sicherstellen, dass alle unsere Mitglieder genau wissen, wie unser Rewards-Programm funktioniert. Alle Details dazu findest Du jederzeit in Deinem Konto oder auf unserer Website sowie über diesen Link: https://www.savagex.de/xtrasavage.
Falls es Unklarheiten gibt oder Du Unterstützung benötigst, melde Dich gerne bei unserem Kundenservice auch über unsere Social-Media-Seiten– wir helfen Dir gerne weiter! 💜
Liebe Grüße,
Lilly - Savage X Team
Reply from Savage X Fenty Deutschland
Hey!
Thank you for this great review!
Best regards,
Peter - Savage X Team
Reply from Savage X Fenty Deutschland
Hello Nadine,
thank you very much for this awesome feedback!
Best regards,
Peter - Savage X Team
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