Strings Direct Reviews 

52,420
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thus latest offering if set of five nylon based banjo strings from E&O Mari is suited fir the failing players, because of the thick nylon. They are replacements for the lightweight, flexible Senorit... See more

Rated 5 out of 5 stars

My experience with Strings Direct has been uniformly great. They have a really good range of products and when you have obscure questions about (in my case) plectrums and capos, they really know what... See more

Rated 5 out of 5 stars

I buy strings for electric, acoustic and bass. What I like is their huge selection of strings. I also highly value the speed at which the strings are dispatched. They usually arrive within 24 hr... See more

Rated 5 out of 5 stars

Update. Straight in touch and sent replacement set out as think it’s just a case of wrong strings in wrong packet by mistake. Customer service 10/10 and will always use elixir strings and strings dire... See more

Company details

  1. Music Store
  2. also in
  3. Audio Visual Equipment Supplier
  4. Guitar Store
  5. Musical Instrument Repair Shop
  6. Musical Instrument Store
  7. Stringed instrument maker

About Strings Direct

Written by the company

Strings Direct has been supplying musicians since '97. Our team is built around guitar players and string fanatics, and is on a mission to help you discover your favourite set of strings from the widest range of acoustic, electric, and bass guitar strings anywhere in the UK.

We pride ourselves on delivering the absolute best service and goods to our customers which we’re grateful to see reflected in the reviews you can read here. Visit our store now with the links below. See you on the other side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

52K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(52,420)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best by Far !!

I only buy my guitar gear from this company.
Great products, great prices, next day delivery.
3 orders this week, many more to come.

Thanks guys !! (10/10)👍

9 October 2026
Unprompted review
Rated 4 out of 5 stars

Legit company with legit product unlike…

Legit company with legit product unlike another very well known gigantic brand that deal in cheap knock-offs.
My only issue is its rarely ever "next day delivery" even if you pay axtra for it. More times than not its been 2-3 days after order i actually recieve my order. Order on a Tuesday get the email its out on delivery on Thursday. Is that Royal Mails fault? i dunno and dont care but it needs to get sorted to get that 5 stars from me ;)

6 October 2026
Unprompted review
Rated 5 out of 5 stars

impressed !

I was impressed with your online videos.
Very easy to follow instructions.
I will certainly be using your service when replacing my strings.
Thank You

3 June 2026
Rated 1 out of 5 stars

Spam emails via eBay never stop

I bought an item from this company’s eBay store. They then spammed me via eBay messages to my eBay email asking for a review on a third party website. I gave them a poor review as the emails were unsolicited. I received an unnecessarily aggressive response from them but they apologised and said they had asked their IT department to remove my details from their systems. Yet I continue (days after they said they’d stop sending) to receive unsolicited spam from them via eBay. And I received another today. I have reported them to eBay.

Avoid this company as they don’t ask you if you wish to receive unsolicited email. They send spam and it never stops.

Months after I wrote the above they just sent me via eBay another junk email which was unsolicited.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I trust Strings Direct to always stock the strings I want

I buy strings for electric, acoustic and bass. What I like is their huge selection of strings.

I also highly value the speed at which the strings are dispatched. They usually arrive within 24 hrs. Great service.

I don’t do a lot of research on their competitors prices not just because the huge range of their stock but I think they must be very competitive because I know how popular and trusted they are.

5 May 2026
Rated 5 out of 5 stars

Absolutely recommended

My experience with Strings Direct has been uniformly great. They have a really good range of products and when you have obscure questions about (in my case) plectrums and capos, they really know what they are talking about.
The reason I'm actually writing a review is because I ordered very light gauge 12 string acoustic strings - not usually available in my local shop - on Saturday lunchtime and they arrived on Sunday! That is real service. Highly recommended.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Wide range, good service.

I have a small but varied collection of guitars. Strings direct have a fantastic range of strings and accessories, in every price bracket. An easy to use ordering system and prompt dispatch. I'll definitely be ordering again.

2 April 2026
Rated 5 out of 5 stars

Ever reliable supplier

I’ve been using Strings Direct for some time now. Their website is easy to navigate, with an excellent choice of products at sensible prices. Delivery is always on time / as promised, with good communication along the way.

I use a lot of guitar strings in the course of a year, and Strings Direct have established themselves as my ‘go to’
supplier.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Another .ie scam....

Another .ie scam....

Used this site as it had a .ie web address. They were very efficient in processing and dispatching. Only to be hit with Irish VAT and charges when they arrived in Dublin.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Pleased with the look and quality of…

Pleased with the look and quality of the coloured strings I purchased.
They hold their tune longer.
Despite the logistics and distance travelled to deliver - all good. Transportation costs very reasonable.

2 January 2026

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