Incredible service! I, foolishly, ordered the wrong size blinds - completely my own fault, but when I rang they couldn’t have been more helpful. They sent out replacement blinds and organised collect... See more
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About Roofblinds.co.uk
Written by the company
Roofblinds.co.uk is owned and operated by Altaterra Ltd, one of Europe's largest manufacturers of roof window, blinds and shutters.
Roofblinds.co.uk was launched in April of 2006 and since then we have supplied customers all over the UK with roof window blinds and shutters for a wide range of needs.
At Roofblinds.co.uk, we offer blinds, shutters, and accessories from VELUX and our own Itzala brand at competitive prices.
Our product configurator allows customers to customise products to suit their needs and specific roof window, supporting easy installation and a perfect fit.
We offer fast shipping, straightforward returns, and several payment options at checkout, including Visa, Mastercard, and Klarna for instalment payments.
You can contact our customer service team by email at customerservices@itzala.com or by phone on 01592 806 622. We’re here to help!
More information about our range of VELUX and Itzala products is available at Roofblinds.co.uk.
FANTASTIC DISCOUNTS ON GENUINE VELUX BLINDS
Written by the company
- 33% discount on all VELUX blinds
- We offer a wide range of genuine VELUX blinds for VELUX Roof Windows. As the world's largest manufacturer of roof windows, the exceptional quality of their products has made them one of the best known and most trusted brands in the construction industry.
- 3 year guarantee on all VELUX blinds
- We grant you 3 (three) years' guarantee on VELUX branded blinds.
- Biggest VELUX online retailer in the UK
- Roofblinds.co.uk is the biggest e-shop for selling VELUX blinds in the UK. We offer the largest range of VELUX blinds at low prices and have a lot of experience advising thousands of customers from all over the country.
Contact info
, , United Kingdom
- +44 15928 06622
- customerservices@itzala.com
- www.roofblinds.co.uk
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Reliable company
I was advised that there would be a delay in receiving the blinds due to the summer heatwaves, which was perfectly understandable. However they did arrive near enough on the day promised, which was great. I was pleased that there was no excess packaging. Ordering was simple and the prices competitive.
Great service
They sent the wrong item, but they were very quick to resolve the issue. I would happily recommend them.
Competitive prices and good customer…
Competitive prices and good customer service. There was a delay in delivery but it appeared not to be the fault of Roofblinds. Not really tried yet as it has been cooler since fitting but look practical and useful
Great blind but fiddly small screws!
Excellent product, reasonably straight forward to fit.
Screws were very small so fiddly to hold in place to tighten up.
Product is perfect and as described
Product is perfect and as described. Only concern I had at the time was that the order remained as 'being processed' up until it was delivered. I did reach out to customer service who got back to me very quickly and confirmed the order and delivery date
Easy to order
Easy to order, very competitive pricing.
Kept up to date on delivery.
Would definitely deal with this company again.
Great experience
Easy to order, put up etc. velux good quality too. Very helpful when telephoning
The blind is a great well made product
The blind is a great well made product, it fitted well and easily. Excellent quality and works a treat.
Item delivered ahead of time
Item just delivered ahead of time, thanks.
Wasn't aware the Velux product was coming from Velux France! cleared customs etc...
Excellent communication and the…
Excellent communication and the authentic Velux blinds are exceptional
Highly recommended
Have ordered from Roofblinds several times over the years and have no complaints. Prices are always great, fast and tracked shipping.
Very satisfied customer
The blinds arrived on time, clear communication and were just right. Thank you
Great service
Product was delivered on time, exactly as ordered, and at a very competitive price.
Efficient,great communication and…
Efficient,great communication and resolved a problem I had caused quickly and cheerfully
Cannot recommend highly enough
Prompt service and excellent service…
Prompt service and excellent service when I changed my mind on what I’d bought
Incredible service
Incredible service! I, foolishly, ordered the wrong size blinds - completely my own fault, but when I rang they couldn’t have been more helpful. They sent out replacement blinds and organised collection of the originals and refunded the difference in price.
Absolutely delighted thank you so much!
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