Delivery was problem free and fast service. Product great quality and came well packaged. Ordered previously from RSG and experience and outcome exactly the same. Pleased to report that the... See more
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Lucy St George and Jane Rockett, self-proclaimed design junkies, launched Rockett St George in 2007. Their online emporium revolutionized interiors with quirky, glamorous collections, blending global finds with exclusive designs. Far from mass-produced chain-store items, their unique homewares add magic, charm, and personality to any space.
HOME ACCESSORIES LIGHTING FURNITURE KITCHEN MIRRORS GIFTSUnit 7 -12 Old Kiln Works, BN6 8SG, Hassocks, United Kingdom
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My glitter ball looks amazing in hot pink, I love it!
Arrived very promptly.
Only found this company but will definitely be buying again.
All great! My order arrived quickly and I had no issues. The olive oil tins look great in the kitchen so I am really pleased.
Reply from Rockett St George
Lovely items, can't wait to put them on display at Christmas. Only downside was the delay by the carrier to deliver item when specified. However the customer service was excellent and this was sorted out very quickly.
Reply from Rockett St George
Misleading offer.
Advertising 10% off with first order so signed up with email address to get a code. However at checkout the code wasn’t valid for my purchase. I made the purchase anyway but won’t be a returning customer.
Bit of a con with advertising.
Reply from Rockett St George
1st time ordering from RSG and they have lovely things!
From ordering to paying and delivery everything was so easy and fast! Kept up to date almost with personalised messages it was really lovely. Would defo order again. I ordered a quirky item and love the style and quality it is fab!
Reply from Rockett St George
Reply from Rockett St George
Reply from Rockett St George
Easy to Order from website Good communications well packaged products arrived safely
Lovely range of items
Reply from Rockett St George
I ordered an octopus candle holder but unfortunately when it arrived one of the legs was broken. The box it arrived in was a bit battered so guess it happened in transit. I informed Rockett by email and sent photos. A replacement was dispatched immediately and I received the replacement the next day. Outstanding customer service. I am very pleased with my purchase, good quality.
Reply from Rockett St George
Reply from Rockett St George
Ordered an ornament, huge issues wirh delivery DPD attempting to deliver to two wrong addresses then saying it was undeliverable. Several emails later they attempted another wrong address. The item arrived in 3 broken pieces, packed in a soft cardboard box with very little and obviously inadequate packaging. More emails, customer service are good very responsive and helpful hence the 3 stars instead of 1, but these arent cheap items some incredibly expensive i simply wouldnt take the risk buying anything costing more than £50 to have it damaged amd the inconvenience of trying to sort the mess out. Second item amd replace arrived in a terrible state about 10 pieces. I gave up, was refunded very quickly had postage refunded but it was a very inconvenient, frustrating transaction, one I cant repeat for mymown peace if mind, far to much stress involved. Huge shame they have some fabulous pieces.
Reply from Rockett St George
Reply from Rockett St George
Reply from Rockett St George
Reply from Rockett St George
I purchased the ratan style bread bin and also the ratan style storage shelf. I absolutely love them both, packaged and delivered perfectly and if you are after the cottage look these are a must have.
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