Q-Park Danmark A/S Reviews 

2,141
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I parked in this underground car park. They didn't give me a ticket like all private parking companies do. I thought they'd taken my license plate with the cameras and I'd pay on my return. Instead, w... See more

Rated 5 out of 5 stars

I must say parking fines in Denmark almost appears a successful scam. However, one between them is a gem - Q-Park! On 30th of April they somehow skimmed 720 DKK for few hours parking, we complained an... See more

Company replied

Rated 4 out of 5 stars

Mistake by the checkout of the Q carpark in Odense. We were originally charged for 3 days of parking, but after exchanging several friendly emails, we were refunded and were only charged for the 2 ho... See more

Company replied

Rated 1 out of 5 stars

dishonest business, waiting for people's mistakes to profit. Their website says: "When does it make sense to complain? Do you already know that you have received a control fee because of a... See more

Company details

  1. Valet Parking Service

Written by the company

Q-Park


Contact info

2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(2,141)

402 reviews in the last 12 months

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Rated 1 out of 5 stars

I parked in this underground car park

I parked in this underground car park. They didn't give me a ticket like all private parking companies do. I thought they'd taken my license plate with the cameras and I'd pay on my return. Instead, when I returned, I only found a fine of 940 kronor! Unclear instructions. Fining an honest person who wants to pay for parking and take advantage of people's naivety is truly awful. I found it more of a tourist trap than a service to protect a car. I'm Italian; you won't find traps like this even in Naples!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting predatory excuse of a…

Disgusting predatory excuse of a company. We parked in a parking lot that was not clearlyarked by signa or anything. On qpark webpage this zone does NOT exist, on easypark this zone does not exist, the operators of qpark did not know about the zone. Absolutely disgusing behavior, near the parking lot we found a sign that said there is a zone - but this was on the other side of the road. The operators are rude and scammy. Every single employee. in this company should be in jail. 0 benefit for society

26 June 2026
Unprompted review
Rated 5 out of 5 stars

good customer service

good customer service

4 July 2026
Unprompted review
Q-Park Danmark A/S logo

Reply from Q-Park Danmark A/S

Hi Alessio

Thank you very much for your review 😊
It's great to hear that you had a positive experience with our service center. Feedback like yours means a lot to us and motivates us to keep delivering the best possible support.

We hope to have the pleasure of welcoming you back to Q‑Park again.

Best regards
Q‑Park

Rated 4 out of 5 stars

Mistake by the checkout of the Q…

Mistake by the checkout of the Q carpark in Odense.
We were originally charged for 3 days of parking, but after exchanging several friendly emails, we were refunded and were only charged for the 2 hours that we parked. Thank you very much.

3 June 2026
Unprompted review
Q-Park Danmark A/S logo

Reply from Q-Park Danmark A/S

Hi An

Thank you very much for your kind review 😊

We're happy to hear that our service center could help you and guide you through the process. It means a lot to us that you experienced friendly and helpful service along the way.

We hope to have the pleasure of welcoming you back to Q‑Park again.

Best regards
Q‑Park

Rated 1 out of 5 stars

Thieves

Thieves! Got a parking ticket within 2 minutes.
They basically hide and run to your car to give you a parking ticket.

940kr in their rotten pockets.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Greedy rip-off

It is not clear that you have to register when you enter. The signs are in Danish and not clear on the website they give you. Parking meters are few and far between. It seems they purposefully don’t want you to know what to do and then hit you with a 940 kr. fine.
Avoid at all costs!!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Rip of Q Park Fee.

It is one think to charge a fee for parking faults but to charge a fee that is far beyond a full days parking is pure money hungry corruption. I seriously hope Q park directors are enjoying living in luxury. One day they will face the ultimate judge and he will remember the pain you cause others.

8 June 2026
Unprompted review
Rated 1 out of 5 stars

The Qpark parking company imposes penalty

The parking company imposes outrageously high fines even for the smallest, most trivial mistakes. They show a complete lack of goodwill and customer service, hiding behind the excuse that private property regulations apply to them. I do not believe that any tourist reviews the legal paragraphs of a given country before traveling. I highly recommend everyone to avoid using their services, as their business is solely motivated by issuing fines.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

I must say parking fines in Denmark…

I must say parking fines in Denmark almost appears a successful scam. However, one between them is a gem - Q-Park! On 30th of April they somehow skimmed 720 DKK for few hours parking, we complained and today as of right now today they are gracefully accepted their fault, refunded the remaining over parking cost. Beautifully done !! Hands down 🙇‍♂️ for keeping Danish honesty alive 🫂🫂🫂🙏🏻

30 April 2026
Unprompted review
Q-Park Danmark A/S logo

Reply from Q-Park Danmark A/S

Hi Ajay

Thank you very much for your kind (and passionate!) review 😄 We really appreciate it.

Just to clarify one small detail: the charge was not a parking fine, but related to an automatic card check out. If a payment card is not checked out manually, the system automatically ends the parking after a set period, which is why it showed a longer parking duration than your actual stay.

That said, we’re glad you reached out and that our Service Center could review the case, recognise what had happened, and make sure the overpaid amount was refunded properly. Sorting things out fairly is exactly how we want to handle these situations.

Thanks again for your trust and for the kind words.

Best regards
Q‑Park

Rated 1 out of 5 stars

dishonest business

dishonest business, waiting for people's mistakes to profit.

Their website says:

"When does it make sense to complain?

Do you already know that you have received a control fee because of a mistake you made when you parked the car? In that case there is unfortunately no point in complaining. We cannot cancel control fees that have been issued correctly."

Not all mistakes are the same. There is a massive ethical difference between someone trying to park for free and someone who paid for a session in a zone just meters away. To suggest there is 'no point' in appealing a good-faith technical error shows this company values predatory profit over basic customer service and common sense.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Good customer Service

Good customer Service, very Polite and active. Also on sundays!!

19 April 2026
Unprompted review
Q-Park Danmark A/S logo

Reply from Q-Park Danmark A/S

Hi Elija

Thank you very much for your great review! We’re happy to hear that our service center was able to assist you in a helpful and friendly way. Being available when our customers need us is important to us.

We hope to welcome you at Q‑Park again.

Best regards
Q‑Park

Rated 1 out of 5 stars

It is the biggest scam in whole…

It is the biggest scam in whole Denmark, they have written a fine of 945 Dkk because a side of the car was a few cm off the line since the parking bays are too tiny and car would not fit. This all happened whilst parking was well paid for the car and there is no any cars around. Fck you and your disgusting scam.

5 April 2026
Unprompted review
Rated 1 out of 5 stars

ridiculos greed

120€ fine for parking -slighlty- outside the lines is just ridiculous. How is this allowed?

Avoid.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

2x parking fine

Got fined as i didnt know the parking rules had changed. Fair,- my bad i pay my fine, then in January I get a "reminder" on a second fine for the same parking. In the message it states if the fine was payed after a certain date of the month to just ignore it, so assuming that its an error I ignore it. Upon receiving a second "reminder" I call, and am informed that its two separate parking violations. I then request proof of the parking violations, and here we are two months later with still no information from Q-park, and continued "reminders" with late fees stacking up.
I have had several issues with Q-park over the years with increasingly ridiculous reasons for the violations. I have recieved a fine because my parking clock didnt have a small line indicating 15min intervals, when it was perfectly readable that it was in between two 30 min markers very sufficiently spaced apart and very clearly indicating that it was meant as a 15 min seperation. Mind you I was well within the limit of allowed parking, I was simply fined because my very clear parking clock was not accurate enough, even if I had two hours still remaining in the parking zone, and there was no doubt that i was legally allowed to still be there. It just shows how they misunderstand their function.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

⚠️ ....Ridiculous parking fines.…⚠️

Ridiculous parking fines ⚠️..................
You WILL be fined of at least £110 for not parking centrally over the box that is smaller than an average medium sized car, let alone something large!!!!
This company is out to fill their pockets with your money for a minor infringement. I have no doubt the response from Q -park will advise to call their customer dis-service centre. A absolute disgrace to charge such a high fine. You'll also see that the parking fine/ticket is very small and you may not even notice it. This could be in the hope that you dont see it so Q-park can charge more for a late payment.
Never again will i use Q-park. I'd rather park outside the city and walk into the centre in a blizzard.
YOU HAVE BEEN WARNED ⚠️
Q-Park are modern day thieves.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Incident on 5th of March 2026

Incident on 5th of March 2026, around 16:55, Jenny Kammersgaards Vej , Horsens
As soon as I parked my car, I could see in the mirror of my car that a Q-Park parking attendant started taking pictures of my car(while I was visibly still inside my car). Of course I drove off as soon as I saw that, and I asked him "can't you see I am inside the car, I just got here". His answer was, word-by-word : "I don't give a sh*t, read the sign".
How is one expected to read any sign, which are on purpose made with the smallest font possible, while still inside the car - the guy started taking pictures of my car the second I finished parking, with me inside the car! Also, his attitude and language, absolutely unprofessional.
If you want customers to stop driving to your business, for sure Q-Park would be the parking company I would chose

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this parking trap

The parking system at Magasin Lyngby is a disaster. I spent almost five minutes trying to get their non-functional systems (EasyPark and cameras) to work, only to be hit with a 940 Kr. fine for my trouble. It’s absolute highway robbery to penalize customers when your own payment infrastructure is broken. Save your money and park elsewhere.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

No nice people

After a short visit to McDonald’s at DTC Vejle, we received 14 (!) months later a substantial payment demand (190,43 €) for an alleged parking violation (supposedly no or unreadable parking disc). The claim originated from Q-Park Operations Denmark A/S and was pursued in Germany through Collectia GmbH.

We never received a prior direct notice from the parking operator, only a significantly increased demand including additional fees via a foreign debt collection agency.

The amount claimed appears highly disproportionate to the alleged violation. Visitors should be extremely cautious, carefully check signage, correctly display a parking disc, and ideally document everything with photos. Enforcement seems to be strict and cross-border.

26 February 2026
Unprompted review

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