PlumbNation Reviews 

30,176
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 682 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the exceptionally fast delivery times, excellent courier communication, and very competitive pricing across a wide range of products. People also truly appreciate the exceptionally helpful customer support team, knowledgeable representatives, and clear updates provided consistently throughout the entire ordering journey. Consumers regularly emphasize how smooth and stress-free their transactions are when purchasing items from the online store. However, some customers also noted frustrating issues such as receiving damaged goods, missing essential parts, or completely incorrect items in their packages. A few reviewers also mentioned experiencing difficulties when attempting to resolve product discrepancies or getting proper support for unexpected order complications.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting promptness and reliability.... See more

Product

Reviewers mention positive feedback about product quality, pricing, and fast delivery times. Consumers... See more

Price

People report positive experiences with price, often highlighting great value, competitive rates, and items... See more

Service

Consumers find service to be positive, highlighting quick deliveries, competitive prices, and helpful... See more

Order

Customers had positive experiences with order, highlighting that the process is very easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We needed a replacement Aqualisa electric shower and in the time-honoured way I Googled to find one. There were several of that model available but PlumbNation was not only the most reasonable cost... See more

Rated 5 out of 5 stars

I went on the Web site but was unable to enter the product i wanted into my basket didn't appear to have an "add to basket" provision, maybe it was me? I phoned and was ableto purchase the product di... See more

Rated 5 out of 5 stars

I messaged a couple of times with questions which were answered very promptly with a clear explanation. The people I spoke to were very polite, friendly and helpful. My sink was delivered the next day... See more

Rated 5 out of 5 stars

Checked website for a chrome overflow for a freestanding bath .My order was confirmed and given a tracking number promptly and was delivered within the time stated . Cant complain everything was stres... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Fireplace Store
  4. Boiler and Heating Service

Written by the company

PlumbNation is an innovative leading retailer of plumbing and heating supplies, including boilers, radiators, bathrooms and much more. PlumbNation provides the very best quality products at the most competitive prices possible anywhere in the UK. PlumbNation's safe and secure website has been specifically designed to offer a quick, easy and informative shopping experience.

PlumbNation Plumbing & Heating Supplies

Written by the company

Express Delivery
Available on eligible items.
Safe & Secure Payments
Trustworthy SSL security keeps online payments safe.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

30K reviews

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Asks customers to review

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4.6

All reviews

(30,176)

658 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The website was easy to navigate and…

The website was easy to navigate and the replacement shower I bought was cheaper than every other store I looked at. I chose standard delivery and it still only took 2 days to arrive. I would recommend this store

4 September 2026
Rated 5 out of 5 stars

Great Service

Product was despatched swiftly and arrived quickly. It came with everything needed for an easy install

3 September 2026
Rated 5 out of 5 stars

During a call

During a call, full details explained and item ordered. Simple procedure and the item arrived within two days. Brilliant service.

2 September 2026

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