Peach Guitars Limited Reviews 

3,384
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and friendly approach, ensuring a pleasant and pressure-free interaction. Reviewers frequently highlight the extensive selection of high-quality products, noting that instruments are often perfectly set up and adjusted, playing like a dream straight out of the box. The overall user experience is described as fantastic, with many appreciating the opportunity to try products in a comfortable, welcoming environment. This dedication to customer satisfaction is evident in the personalized attention and expert advice provided, fostering a high level of trust among consumers. Many reviewers express strong loyalty and a clear intention to return for future purchases, highlighting the reliable and first-class service they consistently receive.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and setup of the guitars.... See more

Staff

Consumers find staff to be exceptionally friendly, knowledgeable, and helpful, consistently providing a... See more

Service

Customers consistently report positive experiences with the service, highlighting its exceptional quality and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that instruments are often... See more

User experience

Users describe positive interactions with the overall user experience, often calling it "amazing" and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment. The work was done expertly and with the utmost care, professionalism and respect f... See more

Rated 5 out of 5 stars

Great company to deal with. Brilliant level of communication. Completely hassle free online purchase and delivery. I bought a Jackson American Series Soloist SL3 in slime green and Jeff and his team s... See more

Rated 5 out of 5 stars

Second visit yesterday. It's like walking into a guitar cathedral - every time! Awesome. We were met with the impressive 'Peach' hospitality and warmth. We talked about amplification systems with Ala... See more

Rated 5 out of 5 stars

An amazing guitar buying experience. Whether you're looking for an entry-level or stadium-level guitar they have it all, and will treat you the same. Phenomenal customer service from the moment... See more


Company details

  1. Musical Instrument Store
  2. Hobby Store
  3. Music Store

Written by the company

One of the UK's most successful guitar shops with a comprehensive selection of Electric guitars, Acoustic guitars, Bass guitars, amplification, effects and accessories. At this point we have the largest selection of guitars that can be found anywhere in the UK. We are known for and specialise in high end gear, but we have hand selected lines to suit any budget from starters to the best that money can buy.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(3,384)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best guitar store.

I went to peaches guitars on the 18/07/26 to get my self an Epiphone Inspired By Gibson Custom 1960 Les Paul Special Double Cut | TV Yellow.

This is a really nice guitar. Won’t get it till next weekend as it’s a birthday gift from my wife. I will write another review when I have had a proper chance to play it.

I just want to say, the guy that sold it to me was a really nice guy, offered me a drink. I have never been offer a drink I a music store.

The store has a really nice vibe and so many nice guitars on offer.

All the staff were really welcoming.

To the guy who sorted me out, thank you, you were really helpful. 🙏🏼

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Always super friendly, amazing store

Always super friendly, helpful and knowledgeable staff from Jeff and the team, amazing communication and always a fantastic experience no matter what your purchasing , from setting up the guitars exactly how you want them to getting them delivered. The store is guitar heaven absolutely amazing all round experience. Super highly recommend.
Thanks to peach guitars for everything.
Kevin Hatton

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I bought a PRS guitar from them online

I bought a PRS guitar from them online, they were able to provide custom price, very communicative staff, guitar came properly setup. Did wanted to try Peach services since a very long time, did not diappoint. Highly recommended store for quality instruments.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing guitar workshop skills

I recently took my 18 year old Les Paul guitar to Peach for a setup and, potentially, a Plek machine assessment.

The work was done expertly and with the utmost care, professionalism and respect for my instrument. It has resulted in the best setup I’ve ever had in the 18 years I’ve owned the guitar. Kudos to Jon in the workshop and Oliver in the showroom who both kept me informed and updated throughout the process.

I have no hesitation in offering 5 stars. A wonderful store with excellent staff and service. 👏

13 July 2026
Unprompted review
Rated 5 out of 5 stars

An amazing guitar buying experience.

An amazing guitar buying experience.
Whether you're looking for an entry-level or stadium-level guitar they have it all, and will treat you the same.
Phenomenal customer service from the moment you walk in the door to after sales follow-ups.
They offer an eye-watering choice of guitars and a full range of amps to suit all tastes and levels.
Multiple sound booths for you to try as much as you like to ensure you get your perfect combination.
Expert, open and non-pushy sales support team (thank you Dermot!) whose focus is a happy customer not a high sale price.
Could not recommend highly enough, it's worth going just for the sense of occasion they provide.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect, just perfect.

I had the great fortune to visit this morning to purchase a Taylor 12 string. I had the opportunity to play almost every 12 in the store, to help me make my decision. The staff were very welcoming, had in interest in me and their level of knowledge was stellar.

The whole experience was a model of customer service from beginning to end – I make that assessment as I have taught it in the past. This place is well worth a visit – put away your laptop/phone, GO THERE. I guarantee you will NOT be disappointed!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service with a cup of tea

Great service with a cup of tea, nice guitar too.
Second reasonably priced guitar I have bought from Peach, I will be back when this one wears out......or I get a record deal or win the lottery!!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Always my first stop

Always my first stop. The basses always come nicely set up and always seem selected. I know they probably aren't but the quality seems higher than elsewhere. You just don't get any cr*p here. There's like a personal service you just don't get from the big box stalls. Would I recommend Peach Guitars? Hell yes!!!

17 June 2026
Unprompted review
Rated 5 out of 5 stars

It’s all about the set up and the service, and that’s where Peach excels

I have bought 3 guitars from Peach and what makes the difference is the time and care they take to set them up before they leave the shop. Having a guitar you can just take out of the case and play, that doesn’t need to be sent to a guitar tech to be set up, is a surprisingly rare, valuable and welcome experience. Add to that great customer service, competitive pricing and shipping, and that’s why I keep coming back.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

What a Fabulous Company

What a Fabulous Company! The Staff are so welcoming, experienced and thoughtful. In my 45 years as a Guitarist I have never come across such an impressive outlet for the musician. Every purchase from the company has been exemplary in quality and service and I for one will continue to be a customer. Without the slightest hesitation I continually recommend Peaches to my many colleagues and friends.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Best Guitar shop ever

Best Guitar shop ever. Got my trinity of Suhrs from Peach, topped off with a custom standard. More mojo than anything I have played when I got home into my "Lab" - exceeded all expectations. Many thanks to Dermot and Alan, as always. Support this shop, it's the best. Look after it :)

Scottg

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Peach Guitars are Peachy! 🫡

Buying guitars and gear online can sometimes be fraught with anxiety BUT when you are dealing with a company like Peach Guitars it’s of little worry at all.

I would also like to thank Toby the assistant manager who personally handled my guitar order and got it to me in a fast and well packed delivery 🚚.

So my new Eastman T486 semi electric in the eye catching GoldBurst finish is a great guitar and the stock Peach has of Eastman is the best I have seen in the UK.

Thanks to all the team at Peach especially Toby and will definitely be back for more Eastman guitars 🎸.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Purchased multiple items

Purchased multiple items including a guitar. Was served by Dermot. Exceptional service and very helpful.
Will definitely use Peach guitars again. Massive stock and easy viewing

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Best of the best buying experiences

I have bought 3 high end guitars and an amp from Peach Guitars over the last couple of years and every time the buying experience is fantastic. I never feel rushed when trying out many guitars and never pressured into a decision. On previous occasions I have been looked after by Jeff and last week by Jerry. I was trying out some HSS S types (Anderson, Suhr, Tyler, Xotic) all set up in a private room ready for when I arrived. Jerry popped in once in a while to see how I was getting on. We talked through what I liked/disliked about each guitar. Whilst they are all fantastic guitars Jerry could see none of them were saying "buy me" to me. Jerry listed to my feedback then suggested a guitar and brand that was not on my radar at all. The Novo Idris. He brought me one and it felt like my guitar. I loved it instantly. Sound and feel. Having decided I was going to buy it Jerry said their tech could alter the set up before I take it away if I wanted anything changed. They lowered the action for me. I left the shop with that guitar and has been hard to put it down since. Great shop, great staff, great guitar, amazing experience. Highly recommend. Thank you Jerry, Jeff and Team Peach. Raj.x

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Best guitar shop in the UK

Best guitar shop in the UK! I booked an appointment with Jeff via email last minute and he booked me in with no fuss. The staff were super friendly and attentive from the get go. Got a private room with some selected guitars and Glenn gave me some great advice and was so helpful as I’m a new player. I won’t be using anyone else from now on. I’d recommend visiting them no matter where you live and you won’t be disappointed. Thank you peach guitars 🎸

17 May 2026
Unprompted review
Rated 5 out of 5 stars

What a cracking store this is

What a cracking store this is! Visited Colchester with my son to buy an acoustic for his birthday. The staff were great; particularly Dermot who made my son feel very welcome and important. Even let him play a rather expensive Ibenez just so he could say he’d played one!

Left with a beautiful Sigma mahogany acoustic for his 15th birthday.

Great service, great price and can’t wait to go back.

10 May 2026
Unprompted review

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