Purpleparking Reviews 

Easy parking, close to the airport. No delay getting into and exiting the car park. Well done

We arrived at T3 P/parking drop off. All went really well, including bus to LHR T3 departures. However, upon our return seven days later, approx 21.15. We waited for a considerable time before the bus arrived. It then went on a magical mystery tour to T2 pickup, then all the way round the airfield to T5 pickup. By the time we got back to the carpark, it was well in excess of forty/fifty minutes since we had clambered aboard!! Not the best really.

First time doing this on my own, at 1.30am , quite scary, but everything went very smoothly, staff very good.
I will definitely be using again. Thank you

Obviously I had just missed your bus when I came out of the airport because I was first in the queue and had to wait 15 minutes for the next one. This time I used the Key Drop car park rather than the Self-park one but in future will revert to the Self-park facility. It means I won't have to readjust the position of my driving seat, which your driver changed, and I shall know exactly where my car is instead of having to look around for the correct row and then walk along it in the hope that my car is actually there (which, of course, it was). Both car park facilities and their staff are fine; it is just these little things that would make me choose one or the other – always assuming there's no price difference between them.

Went to the place for purple parking in Gatwick to be told “this isn’t the right place”, they proceeded to give me the supposed right address to turn up to a staff only entrance for the airport, I eventually found another way and got to the other “purple parking” to be told “sorry this is the wrong place you need to go back to the one you just went to”, at this point I had given up after spending £200+ and had to pay another £170 at Gatwick holiday parking just so I didn’t miss my flight. After all that I tried getting in contact with their customer support to be told sorry we can’t refund you as your parking has already begun, couldn’t even offer me a partial refund either, absolutely disgusted with their service.

Excellent service, easy to get to with supplied directions, only had to wait 5 mins for bus. 5 mins to terminal 3. And we came back to terminal 5 and easily got a bus back to car park

Bait and switch. I booked online, entered vehicle make, model, and registration. When I arrived I was informed that there is a £25 per day surcharge for pickups, more than tripling what i had been quoted and had already paid. Had I been quoted this price from the start, I would have just looked elsewhere for parking. Having a flight to catch, I guess they expect people to cave to this extortion and pay up. They were nowhere near sympathetic and told me it's somewhere in the terms. I went elsewhere and won't be back. What a predatory business practice.

You have to build in an extraordinary long time between arriving and getting to T5. It took 50mins for me and I almost missed my flight.
On the return I was running for the bus , waved at the driver he saw me but just drove on

They used my car for 22 miles and I got the car back with quarter tank used and driver door electric windows not working and front driver tyre is flat .They have used my car badly and I will never trust them anymore

A few minutes from Heathrow and next door to hotel make it a good location. Quick and easy drop off and collection process.

Friendly staff both at reception and shuttle bus drivers. Efficient and well organised service which helped to get our holiday off to a stress free start.

We parked up and a bus came to pick us up within 10 minutes to take us to the airport. On return the bus was already there and dropped us off at the same place we were picked up. The whole experience was really easy.

Very efficient service from car drop off,bus transfer to and from the airport and car pick up.Would definitely use again.

Rubbish
Changed my car settings, unplugged and left my dash cam on the floor, 10 mins to get out, took us 20 queueing was charged another £7.70 never again, crap service

The majority of this experience was ok. The car was there, and still in a good condition, upon our return. However, when we got there, the lack of help, in knowing where to park up, and attitude of the staff was disappointing. Wouldn't use them for meet and greet again, as i did most of the work 😒

Car park very close to terminal and undercover, only issue was coming out the barrier didn't go up but was soon sorted, would use again

Easy to book, clear directions. Very pleasant staff. I felt very safe leaving my car there and comfortable that it would be kept onsite and looked after.
Fair price and good value. Will definitely use them again.

We had a great expereince and it was very easy to park and the coach was ready to take us as soon as we got out of the car and reached airport in less then 5-10mins.
When we came back, the bus was ready and took us to the car park within no time. A special mention to the driver at the return journey, he helped us as our car couldn't start and then other staff members also helped us get it sorted. Thank you so much for all your help and great service.

I used meet and greet Purple Parking, well signposted easy to get to, short walk to reception, then, a short walk to the terminal, same when we got back, will definitely book again when we use Jet2

Fast and friendly