Looking4.com - Airport Parking Reviews 

22,691
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick response times from the support team, often receiving answers and resolutions within hours. Reviewers frequently highlight the efficiency and professionalism of the customer service in addressing booking amendments and other issues, finding the process straightforward once assistance is provided. However, some customers noted significant difficulties contacting the company, citing long queues for online agents or a lack of direct contact options. A few experienced issues with bookings not being recognized, incorrect details, or being unable to amend reservations without rebooking at a higher price. Others mentioned misleading service information or finding higher final costs than initially quoted.

What people talk about most

Booking process

Clients share ambiguous opinions on the booking process, with many expressing dissatisfaction due to issues... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing satisfaction, highlighting prompt... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt and rapid responses to... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with some customers reporting difficulties reaching the... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I booked the parking via Ryanair, I just needed a query on parking times. I needed to go around customer services of Ryan air..the 1st 2 agents of Ryanair are not helpful until I get to the 3rd agent.... See more

Rated 4 out of 5 stars

I needed to amend my parking booking, I found the website hard to get my booking changed so I emailed them to ask for help. I received an email back quickly leading me through the steps I needed to ta... See more

Company replied

Rated 4 out of 5 stars

Although easy to book I did have problems amending my booking when it asks for extra info after payment. I emailed customer support who came straight back to me and when I emailed them the details, am... See more

Company replied

Rated 5 out of 5 stars

Due to miscommunication with my wife, we booked twice the same parking for the same duration and same car. We identified this late. Alerting the company, i asked for payback of one of the 2 reservatio... See more


Company details

  1. Parking Lot

Information provided by various external sources

We work hard to find the best prices for airport parking and transfers. Our easy-to-use website will help you compare prices for low cost airport parking and airport transfers across the UK and the world.

We're Looking4Parking and we know everything there is to know about airport parking comparison. We know every product and every provider at EVERY major UK air and seaport. We even know what the drivers have for their lunch. This knowledge and expertise allows us to bring you the best airport parking deals on the web. Every single day of the year.

Contact info

3.2

Average

TrustScore 3 out of 5

23K reviews

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1-star

No recent history of asking for reviews

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3.2

All reviews

(22,691)

327 reviews in the last 12 months

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Rated 1 out of 5 stars

Booked parking for Belfast city airport…

Booked parking for Belfast city airport and when we arrived with an important client in the car, the ANPR camera and the QR code for the booking didn’t work meaning I had to pay the £103 parking again at the gate.

Went on website to contact them and it’s a standard form of leaving your details for them to contact you back??

I expect a full refund to be processed to my card within 48 hours as you did not honour the contact or I will be contacting my credit card to dispute the charge

10 July 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Stacey,

We are extremely sorry to hear of your negative experience with the car parking service you used on this occasion however your review has been posted on the incorrect company profile.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite.
I can see that you have sent us the details of your complaint, and we have forwarded this to the car park for their comments. As soon as we have a response from them we will contact you with an update.

This review section is in relation to the booking services provided by Looking4.com rather than the car parking service you used.

If feel you would like to update your review to score to reflect the web booking experience you are welcome to do so by clicking the link within this email amending the review.

We are committed to resolving this for you in line with our customer first policy.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

I thought I had lost my car park…

I thought I had lost my car park reservation and was a bit anxious. The stress vanished when you resend the document. Many thanks.

2 July 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jean,

Thank you for taking the time to leave a review.

We are glad to hear our customer service team were able to assist and resend your booking confirmation to you.

Kind Regards,

The Looking4.com team

Rated 5 out of 5 stars

Service support 👌

1 July 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Damien,

We are happy to hear you found our customer service team helpful and thank you for taking the time to leave a review.

Kind Regards,

The Looking4.com team

Rated 1 out of 5 stars

Disappointing booking process

I was extremely disappointed with Looking4.com and has put us off booking with them again! I booked my parking back in March and paid in full. The day before we were due to fly I tried to find the confirmation email of the booking and couldn't find it. I looked on their website under "Manage Your Booking" and clicked the tab "click here to resend your booking confirmation email" of which the response was "There was an error trying to send the email". It was out of hours and I couldn't get hold of them and had to book with another company. When I got back to them after my holiday they said my confirmation had been sent to the correct email address and they even gave me the booking reference. I went back to their website under "Manage Your Booking" and entered the booking reference and there it was! I also tried the tab "click here to resend your booking confirmation email", the error was still there. Clearly their website doesn't function correctly and they haven't given me a refund.

7 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Ian,

Thank you for taking the time to post a review.

I have checked and can see the booking confirmation was sent to the email address provided at the time of booking.

Unfortunately, as we were contacted outside office hours we were unable to respond to your email and resend the booking confirmation prior to your arrival.

Regarding the error message I have looked in to this and we are in the process of moving to a new reservation platform, it appears you were attempting to resend the booking confirmation from a link which is connected to our previous booking platform.

I apologise for any inconvenience caused and I have contacted you via email regarding this issue.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

I email them with change of time for…

I email them with change of time for booking into car park responded very quick excellent .

23 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Denise,

Thank you for taking the time to leave a review.

We're happy to hear our customer service team responded quickly and provided excellent service for your car park booking.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Lost my booking confirmation and needed help

I had lost my booking confirmation and was really worried I would have to rebook. I contacted customer services and they were fantastic, they dealt with my query quickly and professionally and gave me total peace of mind. Very good customer service, thank you.

17 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jessica,

Thank you for taking the time to leave a review.

We are so glad our customer service team could provide peace of mind and resolve your booking query quickly and professionally.

Kind regards,

The Looking4.com Team

Rated 1 out of 5 stars

Disappointed …

We have used looking 4 parking for all of our trips when staying at various airports and they have been fantastic, but unfortunately our last booking with them left us extremely disappointed and has put us off booking with them again! When we landed at Leeds Bradford airport we was expecting our car to be waiting for us but unfortunately when we called them to say we had landed they told us there was an ongoing dispute in regards to the parking of cars and that we would have to get an uber to collect our car which was around 10 miles away and that we would be refunded for this! Unfortunately we havent been refunded, they have passed us back and forth saying its not down to them as they are a comparison website!! If this is the way they deal with problems that arise then we wont be using them ever again! We are still waiting for our refund and are so disappointed with the way this has been handled 😞 Also just to add... I have just found out that no meet and great service would ask you to park in the 1hr free parking zone and that these are rougue companies, its been highlighted at Leeds bradford airport and in various newspaper reports!! I highly doubt i will be using looking4parking again if they are using these types of companiesto park our cars!!!

21 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Kerry,

We are extremely sorry to hear of your negative experience with the car parking service you used on this occasion however your review has been posted on the incorrect company profile.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally. We do not own or operate the car parks or provide the services onsite.

I can see that you have sent us the details of your complaint, and a resolution has now been agreed too.

This review section is in relation to the booking services provided by Looking4.com rather than the car parking service you used.

If feel you would like to update your review to score to reflect the web booking experience you are welcome to do so by clicking the link within this email amending the review.

We are committed to resolving this for you in line with our customer first policy.

Kind regards,

The Looking4.com Team

Rated 1 out of 5 stars

I booked parking with looking 4 parking…

I booked parking with looking 4 parking Luton initially on 31 May to June 06 at a cost of £87.87, we had to extend our stay for 4 days and I was told to make a new booking which I did at a cost of £263,87! Which I paid as I had no choice, how can you justify this cost, I will not use you again

6 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Adrian,

Thank you for taking the time to post a review.

We do not have any control over the initial car parking prices that are shown on our price comparison website, they are provided by the car parking companies directly and we are on live rates which means that the prices are subject to change on a half hourly basis. Many factors can affect the prices such as peak travel dates and availability at the car parks.

Bookings can be amended online via our members area however, the price would still be subject to live rates.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Booking did not go through

Booking did not go through, had to pay for new parking booking once I got to airport. No acknowledgement of their mistake, still waiting for my money back. DO NOT USE. DO NOT USE. DO NOT USE.

20 April 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Antony,

Thank you for taking the time to post a review.

I can view the booking is live on our system.

Our customer service team responded to your email on 16/06 and requested more information however we have not received a response.

Should you wish for this to be investigated further please respond to our email with the requested details.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

good

good experience, reactif

12 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Abder,

Thank you for taking the time to leave a review.

We are glad to hear you had a positive experience with Looking4.com

Kind regards,

The Looking4.com Team

Rated 1 out of 5 stars

Absolutely no payment as indicated I have looked at my bank accounts as intimated by them and no payment whatsoever!!! Avoid at all costs

This company should be ignored at all costs!!!
They have fraudulently kept £104.06 that should have been refunded to me after I advised them in plenty of time of my cancellation.
Stupidly I made another booking with them and fortunately it did work out ok.
I have had many emails with them but to no avail!
No way to contact them other than by generated email communication.
I have started Section 75 process against them but let this be a warning to you all.
KEEP AWAY FROM THIS SITE!!

12 April 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Paul,

Thank you for taking the time to post a review.

I can view we were contacted in March with a request to amend the booking.

As a bundle booking was made we were unable to amend the booking as bundles are non-amendable, this is advised on your booking confirmation.

We advised to make a new booking for the new details on our website and send the new booking confirmation to us and we would then process a full refund.

The funds were returned to you on 19/05 and I would advise to check your bank statement.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Had to cancel our booking today for…

Had to cancel our booking today for parking at Glasgow airport.
The process was very easy and I already have an email confirming it’s cancelled.
Very prompt response and no stress whatsoever. Big thumbs up from us 👍

4 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Michael,

Thank you for taking the time to leave a review.

We are so pleased to hear that your cancellation process was easy and stress-free. Your positive feedback is greatly appreciated.

Kind regards,

The Looking4.com Team

Rated 5 out of 5 stars

Pre booked

Pre booked. Got parked easy. The bus driver Simon is an absolute credit to the company 👏 he got off the bus to help people on with their cases, he was friendly and so helpful and even waited for people to get cases out of the car and went to help them. His pleasant friendly manner was so infectious everyone was smiling. What a great start to our holiday !!! The world needs more Simon's

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Flight times changed… Jet park Ringway

Flight times changed outside of booked parking times with Jetparks ringway, emailed and the next day they replied bringing my time forward by 6 hours at no extra fee, rapid response and outstanding service

2 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Luke,

Thank you for taking the time to post a review.

We are so happy to hear we could accommodate your flight changes seamlessly and provide such outstanding service.

Kind Regards

The Looking4.com Team

Rated 1 out of 5 stars

Paid twice and both times took the…

Paid twice and both times took the payments and said “technical issue please try again” but swiped the money twice ?

1 June 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Chanice ,

Thank you for taking the time to leave a review however, I cannot view our customer service team have been contacted regarding this matter.

Looking4.com are an online only price comparison website and booking agent for car parking services that advertise through us globally.

This review page is in relation to the booking services provided by Looking4.com rather than the car parking service you used and we have therefore requested that your review is removed as it has been posted on the incorrect company profile.

If you did book through our price comparison website, please send all of the details to https://www.looking4.com/uk/contact-us and we can look in to this further.

If you did not book through Looking4.com, you would need to contact the booking agent or the car park you booked with directly. Please also remove your review from our page and ensure that it is posted on the profile for the car parking company you used.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Parking access code

I hadn't receive the access code for the parking by pail after the reservation on the site. Even in my spam box, no message. I contacted Airport Parking to explain the problem and I received a response the day after with the code and all the explanation to process

27 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Vincent,

Thank you for taking the time to post a review.

We are glad we could resolve the issue promptly and provide the necessary information.

Kind Regards

The Looking4.com Team

Rated 5 out of 5 stars

Great customer service answered email…

Great customer service answered email within 24hrs fantastic

25 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Keith,

Thank you for taking the time to leave a review

We're happy to hear we provided fantastic service and responded quickly.

Kind regards,

The SkyParkSecure.com Team

Rated 5 out of 5 stars

sorted out quickly

By mistake when booking Jet parks, I put 1 passenger not 2, got in touch with Looking4.com and they quickly change my booking form and sent conformation email,

22 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Diane,

Thank you for taking the time to leave a review

We are so glad we could quickly assist you with your amendment and send the confirmation.

Kind regards,

The SkyParkSecure.com Team

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Raised a request and received a reply within 30 minutes and my problem was solved.
Thank you so much.

26 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Customer,

Thank you for taking the time to leave a review

We are so glad we could quickly resolve your issue!

Kind regards,

The SkyParkSecure.com Team

Rated 5 out of 5 stars

Great price and good comunications

Great price given. Needed to change times of parking but couldn't find how to do it on the website so had to send an email. They replied prompltly with an answer. Very happy with their service

18 May 2026
Unprompted review
Looking4.com - Airport Parking logo

Reply from Looking4.com - Airport Parking

Dear Jacky,

Thank you for taking the time to leave a review

We are glad to hear you found our pricing great and our service prompt. We appreciate your feedback regarding the website.

Kind regards,

The SkyParkSecure.com Team

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