LOI Reviews 

100% the answer is no if you wanna study and not ruin your dreams. Horrible way of treating their students; some faculty do not even respond to your emails. You can try, but once the 14-day probation period is over, you will be left with a mighty debt and an unclear future regarding studies and achieving your degree. DO NOT STUDY HERE. I write this with the maximum level of honesty and responsibility.

I wish there were more stories and sentences in the books.

Helpful, fun to learn

Everything is easy,you get a plan what you have to do step by step.

Easy to enroll. The payments are outlined clearly and the study material is set out in stages so it is easy to have oversight over all modules

This is great

The materials were incredibly dull and overloaded with unnecessary filler. Pages upon pages were spent on vague generalizations or repetitive phrasing, instead of clearly explaining key concepts. Going through it felt like an endurance test, not a learning experience. Despite forcing myself to finish, I still failed—because there was nothing memorable or helpful to hold on to.

How is this considered educational? Education should support, clarify, and engage. This felt more like mental torture than instruction.

If the creators want to improve this, they should:

Cut the fluff and get to the point.

Use visual aids, summaries, or real-world examples to reinforce key ideas.

Organize the content in a way that helps students understand, not just skim and forget.

Test the materials on actual learners and adjust based on feedback, not just academic standards.

Right now, it feels like this content was made to check a box, not to teach.

LOI should be closed. They need to be reported to the relevant government body and audited. Their service is terrible. They promised exam results would be available within 4 weeks at most, but it always takes months. They stall everything yet are quick to take your money. Never choose LOI.
I am considering escalating this matter further.

I have had a very bad experience with this education. They cancel the lessons without any explanation and have a very poor learning portal. The teacher tried to explain the material very quickly to finish his working day earlier. I would never advise LOI!!! Don't waste your money.

From a poor website where you have to jump to different links for everything, to things straight up not being on the website to false promises to spelling and typing mistakes in a language course. allround bad experience.

I started my opleiding a year ago. 28th april 2023 to be exact. From there, receiving a feedback from teacher takes ages. Not to mention some technical issues nobody can even solve. Calling the institution takes about 50 minutes before somebody picks up the phone! I have only finished one module over a year. And this month, I applied for ending my studies because I haven't touched my modules for months. I was devastated to find out that they will still charge me 1,300+ euros the fact that I have been paying them every month and no educational service was given to me!!!!! Not even a single help from my teachers for months!!!!!! How can we sue this institution????!!!!! This needs to stop!!!!!

LOI doesn't even deserve a star! When I started the course, I thought I could finish it on time since I have enough time to work on my modules. But all of those thoughts vanished when I realized that it's the teachers who decide when to reply to your assignment, and there is no deadline for that. If they reply after a month, no problem! You have to wait! I got so confused with the system. Mr. Swinkels used to check my outputs, but when I was close to finishing the module Mr./Ms. Van Dijk took over. I asked the module adviser using the button "Vragenstellen" and guess what...It was also a different teacher who responded to me. The annoying part there is that... she doesn't even know what I am talking about. This simply means that they receive random questions on their inboxes from different modules. My question is...how can they track students' progress if the system works like that? Also, the teacher gives vague feedback. Nonsense! How can I improve my works if the feedback is nonsense? Example, my teacher wrote: some typos
I asked another teacher if I have some typos errors and she said "no". Everything is correct. But then, I still got 7 points. Nothing changed! If you try to contact LOI, it will also take you 30 minutes to wait on the line. This online institution must be stopped! They can't just receive our money without taking efforts to help us with our concerns! Waste of time, effort, and money!

Feedback isn't accurate or not helpful, teachers aren't able to help. It should be about the end result, but if you don't work exactly as they explain it you get 0 points. Even if you comply but solve it differently.

Poor quality of educational material. Most is from external sources offered for free online (at least for javaScript module).
But the worst is the customer service. Totally inexistent. LOI is all about getting your money and give nothing in return.

My exercises were graded within 12hours and the teachers always gave helpful feedback. The system is also very clear,organized and easy to use for those studying online.

No support no customer service.

Never again

It’s all what you need to learn a lot about your self.

Terrible costumer service. Costumer service personal can't answer questions correctly or at all. The online invorement is not user friendly, replies on study related questions take ages to be answered. And now that I want to stop my studies they are trying to let me pay for 3 more years!

I ordered a French for Beginners course. After opening my LOI package at home which was rightly addressed to me, I found English for beginners addressed to someone else.

I called the customer service and was put through to Crystal (Krystal?) and without any initial apology or acknowledging the inconvenience was rudely asked for my client number which I was unaware I had, then was already getting asked to send the books back with no actual mention yet of a solution for my paid for French ones.

It was then that I was told by Crystal I ordered Spanish books. While I was on the phone and looking at my 2 confirmation emails that clearly stated "French for Beginners". I as met with a "well my computer says this so". An absolutely impossible exchange followed of me needing to convince her I was looking at my confirmation email of the French course. Getting so frustrated I was ready to forward her the email.

Then I was put on hold, and after told yes, I will get my books tomorrow. I ask Crystal which books I would receive, just to check, and was met with a massive sigh and 3x repeated "French for beginners, French for Beginners, French for Beginners...".

It was at this point I really lost my patience and confronted her with an appalling attitude and that she lacks all skills to be considered an employee of customer service. She said nothing in return to this.

I came to LOI because it is a reputable organisation. Mistakes happen, but this could have been solved easily, with understanding, and at the least decency.