Ignite Connections Reviews 

168
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the professional and friendly team, noting that the staff communicates clearly and handles customer calls exceptionally well. Many people find that this structured approach helps them build strong pipelines and generate valuable business connections for their everyday operations. Some reviewers were not happy with the financial guarantees and promised refunds. A few other people also felt that the generated leads completely lacked quality, and they encountered very strict contract clauses when attempting to get their money back after experiencing disappointing campaign results.

What people talk about most

Service

Customers had ambiguous experiences with service, reflecting both strong appreciation and deep frustration.... See more

Staff

People report positive experiences with staff, praising the team for their professionalism, communication,... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the prompt communication,... See more

Marketing

Reviewers mention ambiguous feedback about marketing, with some experiencing positive results such as solid... See more

Refund

Consumers find refund experiences to be a major source of frustration and disappointment. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far this company has delivered some great leads to be nurtured. I’ve been working with them for 6 months and have just resigned for another 6 months. Ariana has been very responsive and follows u... See more

Company replied

Rated 5 out of 5 stars

I cannot over emphasize the professionalism we have seen with Ignite. They are easy to reach and work extremely well with us. The quality of their Inside Sales Agents is unmatched with native English... See more

Rated 5 out of 5 stars

I was skeptical but I received 4 appointments within 2 weeks. I connected with them and they are definitely legit leads. Sabrina sounds great on calls and really carries on the conversation. She is gr... See more

Company replied

Rated 5 out of 5 stars

This is a company that has integrity and is always respinsive. Having been in this industry nearly 40 years recognize the importance of keeping ones word. I believe its an awesome program, it didnt wo... See more


Company details

  1. Marketing Agency

Written by the company

81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.


Contact info

3.6

Average

TrustScore 3.5 out of 5

168 reviews

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Replied to 36% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(168)

137 reviews in the last 12 months

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Rated 1 out of 5 stars

Realtors — Please Do Your Due Diligence Before Hiring Ignite Connections

Realtors — Please Do Your Due Diligence Before Hiring Ignite Connections

I paid Ignite Connections for a 6-month program based on their guarantee of 8 appointments. After SIX MONTHS, I received ZERO valid, legitimate appointments.

I raised concerns throughout the program. They adjusted the list, I asked them to increase the number of people they were calling, and by months 4 and 5 I asked to cancel and receive my money back because they had produced zero results.

They refused and encouraged me to let them finish the contract. I specifically asked more than once what would happen if we reached the end and they didn't deliver the guaranteed 8 appointments. I was told we would deal with it then. I gave them the full six months they requested.

The result? Zero appointments.

Now they are refusing to refund my money because they say their guarantee requires a 15% connection rate. Here's my biggest issue with that: THEY provide the prospect list and THEY control the calling. I don't control the quality of their list, how many people they call, how often they call them, or whether they connect with them. Yet they're using the connection rate from their own list and calling activity as the reason they don't have to honor the guarantee.

I have repeatedly attempted to resolve this directly with the company. I even retained an attorney who sent a formal demand letter requesting my money back, and it still has not been resolved.

I am now disputing the charge with my credit-card company.

I rarely write reviews like this, but as a Realtor and business owner, I feel strongly about warning other real estate professionals to do their due diligence before spending their money here. Read the contract carefully, particularly the conditions attached to the "guarantee," and ask yourself what happens if they deliver zero appointments but their own calling activity doesn't achieve the required connection rate.

My experience: I paid for a program guaranteeing 8 appointments, gave them the entire six months to perform, received ZERO valid appointments, and they refused my request for a refund.

27 April 2026
Unprompted review
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Reply from Ignite Connections

Hi Jillian - thanks so much for your feedback. While we obviously prefer when our clients have 5-Star things to say, we always appreciate the candid feedback of those who feel we fell short.

I'm just taking a look at your dashboard here and it looks like we delivered 6 opportunities your way which generated a viable pipeline of $2,494,865 worth of opportunity. We pride ourselves on transparency at Ignite and what makes a qualified opportunity is typically disclosed in our agreements and on our calls. If you could please send an email to the support team, we'd love to understand the disconnect between what we're seeing and what you're receiving. Thanks Jillian!

Rated 5 out of 5 stars

Five Star Review

Impressed that they honor their money back guarantee!

1 June 2026
Unprompted review
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Reply from Ignite Connections

Thank you Kelly!! Of course we would MUCH prefer that you got the results you were expecting from the program, but honouring our money-back guarantee is something we take great pride in. We know there are a lot of programs out there who promise the world and don't deliver, particularly when they have a guarantee. But, as a business, we know things happen in lead generation and when we aren't able to deliver according to our agreement, that's what the guarantee is for. Glad you had the peace of mind to try us out :)

Rated 5 out of 5 stars

I was skeptical but I received 4…

I was skeptical but I received 4 appointments within 2 weeks. I connected with them and they are definitely legit leads. Sabrina sounds great on calls and really carries on the conversation. She is great. I would recommend them.

10 August 2026
Unprompted review
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Reply from Ignite Connections

Maria! Thank you for being part of the program. We value your business, your partnership, and look forward to continuing a long-term mutual partnership with you! And don't forget to give yourself credit, too! This is a partnership, after all, that requires a good agent on the other side of the legit lead ;)

Rated 1 out of 5 stars

Run away

This company guaranteed in writing that they would generate $5.4 million in lead opportunities within six months. They delivered only $1.2 million, and the leads were extremely weak — most had no intention of selling their home.

I requested the guaranteed refund, and it now appears that promise will not be honored.

Based on my experience, I strongly advise others not to do business with this company. The guarantees they advertise were not fulfilled, and the refund assurance appears unreliable.

1 August 2026
Unprompted review
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Reply from Ignite Connections

Good afternoon, Joe, and thank you for your honest feedback. Of course, as a business, we strive day in and day out to provide only the best for our clients. We have our money back guarantee in place and disclosed at the time of sign up for all clients and, as you can see from many of our reviews, we very often honour the guarantee if the stipulations are met, as they often are. Looking on our end, I can see that the appointments we set met our "Big Four" qualifications:

1. They all expressed an interest in selling,
2. They all expressed doing so on the agreed upon timeline,
3. They all expressed a MOTIVATION for selling,
4. They all agreed to meet you (and don't have another agent).

There must be a disconnect somewhere between what we're delivering and what you're seeing and we'd like to discuss that! Please reach out to the support team and we're happy to assist.

Rated 1 out of 5 stars

No Guarantee so watch out

No Guarantee so watch out! I had high hopes for this lead generation but they only delivered 3 leads that were subpar, in the end I asked for the guaranteed refund and the sited (i) in the contract that if they don't reach 15% of the connections they won't return your money, so basically if they don't do their job we are out of the money, total frauds, I asked the sales person about the guarantee several times, I would have been happy with 1 sale. Don't do it, it's not worth it.

24 August 2026
Unprompted review
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Reply from Ignite Connections

Hi Jackie, and thank you for your candid feedback. We always prefer when we earn a 5-Star review but understand that can't ALWAYS be the case. We have our money back guarantee in place and disclosed at the time of sign up for all clients and, as you can see from many of our reviews, we very often honour the guarantee if the stipulations are met, as they often are. Looking on our end, I can see that the opportunities we sent (of which we see 7, not 3) met our "Big Four" qualifications:

1. They all expressed an interest in selling,
2. They all expressed doing so on the agreed upon timeline,
3. They all expressed a MOTIVATION for selling,
4. They all agreed to meet you (and don't have another agent).

There must be a disconnect somewhere between what we're delivering and what you're seeing and we'd like to discuss that! Please reach out to the support team and we're happy to assist.

Rated 5 out of 5 stars

The team at Ignite is outstanding!

The team at Ignite is courteous, articulate and friendly to the potential sellers they are calling for me. They represent my company in a professional manner while connecting well personally. I look forward to continuing our work together to grow my business in a way that feels authentic to my style.

10 August 2026
Unprompted review
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Reply from Ignite Connections

Penney!! YOU'RE outstanding!! Remember: it takes two to tango in a partnership like this - and you're tangoing! Keep up the great work!

Rated 5 out of 5 stars

Excellent Service-5 stars!

This company knows how to communicate well with prospects. Ignite also has on the best tracers to track additional potential clients.

5 August 2026
Unprompted review
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Reply from Ignite Connections

Thanks Mike! Happy we're able to continue to provide value to you and to your business.

Rated 5 out of 5 stars

As a new Realtor I worked with Ignite…

As a new Realtor I worked with Ignite to grow my SOI. They were prompt with communication, worked multiple zip code areas to increase the value of my leads and Ignite customer service was very professional!

19 August 2026
Unprompted review
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Reply from Ignite Connections

Jennifer! Thank you so much for your 5-Star review. It's clients like you who make what we do every day worth the hard work!!

Rated 5 out of 5 stars

I worked with ignite for 8 months

I worked with ignite for 8 months. They have excellent communication and they were always transparent. I really appreciated the way they did the interviews with clients. They recorded the conversation so you could hear what was said and develop the perfect pitch when you follow up from thier leads. Thanks Ignite!

21 August 2026
Unprompted review
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Reply from Ignite Connections

Matt you're a rockstar - thanks so much for being with us and hey don't forget - you're half the equation in this partnership!!

Rated 1 out of 5 stars

Very disappointed

Very disappointed. No contact from them after 2nd day after payment. Looks like a huge majority of the calls that they make go 'unanswered'. The one and only lead I rec'd was a not worthy of a the label 'lead'.

19 August 2026
Unprompted review
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Reply from Ignite Connections

Jim - thank you for your honest feedback of the program. Of course, we always prefer when we earn a 5-Star review but we understand that can't be the case 100% of the time. We strive to be the very best for each and every one of our clients. Curiously, it seems we had a staggeringly low answer rate in your campaign, you're right. If you could reach out to support, we'd love the opportunity to discuss how to steer your campaign in the right direction and earn your future business!

Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would. This is a total scam. They will not deliver on their guarantee and when you request a refund they will deny it because THEY weren't able to make as many connections as they promised. Don't waste your money.

14 August 2026
Unprompted review
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Reply from Ignite Connections

Jamie- thank you for your honest feedback of the program. Of course, we always prefer when we earn a 5-Star review but we understand that can't be the case every single time. We strive to be the very best for each and every one of our clients. Curiously, it seems we had a staggeringly low answer rate in your campaign, you're right. If you could reach out to support, we'd love the opportunity to discuss how to steer your campaign in the right direction and earn your future business!

Rated 5 out of 5 stars

Trying to expand my business with an…

Trying to expand my business with an inside sales team is something I’ve looked at for probably eight or nine months. I was impressed with this program because it’s an actual person and not AI. I’m in a pretty competitive market and the listing opportunities they provided me were at a great price point. I’m hopeful to develop the system.

13 August 2026
Unprompted review
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Reply from Ignite Connections

Ashley thank you so much for the review. I think a lot of agents consider hiring a sales agent for their business but so many end up putting the idea in the back of their mind...not because they don't like the idea (in fact, in this case, we know you do!) but because, like anything worth while, it takes time and money to find the right one. So we want to thank you for your review and for your trust to guide your business with our personal touch & shared values around human connection.

Rated 5 out of 5 stars

Very good company to work with!

Very good company to work with. The communication has been very strong with all of the individuals I’ve met so far. I’ve asked for a couple of adjustments along the way and they were happy to make them. So far happy with the service.

13 August 2026
Unprompted review
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Reply from Ignite Connections

Eric thank you so much for your review. Working with clients means working with clients as individuals, not using a single-net approach! Thank you for your business and we look forward to continuing the partnership with you!

Rated 5 out of 5 stars

I've received three solid seller leads…

I've received three solid seller leads in my desired/target neighborhoods in the first 4 weeks. The callers do a nice job and this service is useful to me since I don't have the time or bandwidth to make this volume of calls. I have one appointment set - now it's up to me to close it!

13 August 2026
Unprompted review
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Reply from Ignite Connections

Kim!!! Fantastic news to hear that the sellers are solid quality for your business. Sure, we could send through a bunch of crap but we pride ourselves on quality over quantity. But, in this case, it sounds like we're on track for both!! And hey - we have FULL faith that you'll get it closed!!!

Rated 5 out of 5 stars

Streamline Your Business

They cold call and set appointments for potential sellers in specific zip codes provided by the agent. You then have to follow up with the potential seller and sell them on yourself and what you offer as an agent. I've had friends call and tell me they have been contacted by them on my behalf. Definitely recommend.

12 August 2026
Unprompted review
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Reply from Ignite Connections

Thanks Hunter!! Keep up the great work!

Rated 5 out of 5 stars

Ignite has added a lead source to our…

Ignite has added a lead source to our operation and allowed us to get our foot in the door with new prospects. Emily from Ignite has done a good job maintaining our brand and kicking up leads. A great fit for for brokers that have a strong sales skillset.

12 August 2026
Unprompted review
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Reply from Ignite Connections

Jimmy, I believe you're on your fourth consecutive term with us here at Ignite and we couldn't be more proud to have you as our repeat client. In a business where repeat and referral dominates, you stand tall in our company as one of our favourite clients!! Keep us posted - on our end, looks like you're closing up deals and Emily keeps on sending more!

Rated 5 out of 5 stars

Proactive, positive

So far, I have been a part of the program for a month. Leads are starting to trickle in and customer service has always been on top of it. The connections are live and we are starting to see positive results.

11 August 2026
Unprompted review
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Reply from Ignite Connections

Thanks Jarred! 5-Star reviews from clients like you make it all worth while. One thing we refuse to compromise on is communication. Communication with our clients, with our prospects, and with homeowners. So many things in business are solved with good communication but it sounds like we're starting off on a great foot! Keep up the great work!

Rated 5 out of 5 stars

The communication has been excellent…

The communication has been excellent from beginning!! Leads started flowing immediately as well!!

1 July 2026
Unprompted review
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Reply from Ignite Connections

Ryan! Thank you so much for the candid feedback and we're SO glad to hear leads started to flow right away! As you were probably told during your onboarding call, the results can take time with us since we're so strict on our level of qualifications. But the fact you're getting qualified opportunity from the start is a great sign! And hey don't forget - the partnership is a two way street! We're thrilled to have you on the other side of the partnership closing!

Rated 5 out of 5 stars

Great Leads

Great Leads! The caller is very professional, kind, and does a great job representing you. Very satisfied with the quality of leads and potential sellers.

7 August 2026
Unprompted review
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Reply from Ignite Connections

Thanks so much for your review! We are honoured to earn 5-Stars from all of our customers - you make the hard work worth while!!

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