So far this company has delivered some great leads to be nurtured. I’ve been working with them for 6 months and have just resigned for another 6 months. Ariana has been very responsive and follows u... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Ignite company has done a great job making calls and setting appointments for me. Thank you.
Realtors — Please Do Your Due Diligence Before Hiring Ignite Connections
I paid Ignite Connections for a 6-month program based on their guarantee of 8 appointments. After SIX MONTHS, I received ZERO valid, legitimate appointments.
I raised concerns throughout the program. They adjusted the list, I asked them to increase the number of people they were calling, and by months 4 and 5 I asked to cancel and receive my money back because they had produced zero results.
They refused and encouraged me to let them finish the contract. I specifically asked more than once what would happen if we reached the end and they didn't deliver the guaranteed 8 appointments. I was told we would deal with it then. I gave them the full six months they requested.
The result? Zero appointments.
Now they are refusing to refund my money because they say their guarantee requires a 15% connection rate. Here's my biggest issue with that: THEY provide the prospect list and THEY control the calling. I don't control the quality of their list, how many people they call, how often they call them, or whether they connect with them. Yet they're using the connection rate from their own list and calling activity as the reason they don't have to honor the guarantee.
I have repeatedly attempted to resolve this directly with the company. I even retained an attorney who sent a formal demand letter requesting my money back, and it still has not been resolved.
I am now disputing the charge with my credit-card company.
I rarely write reviews like this, but as a Realtor and business owner, I feel strongly about warning other real estate professionals to do their due diligence before spending their money here. Read the contract carefully, particularly the conditions attached to the "guarantee," and ask yourself what happens if they deliver zero appointments but their own calling activity doesn't achieve the required connection rate.
My experience: I paid for a program guaranteeing 8 appointments, gave them the entire six months to perform, received ZERO valid appointments, and they refused my request for a refund.
Reply from Ignite Connections
Reply from Ignite Connections
I was skeptical but I received 4 appointments within 2 weeks. I connected with them and they are definitely legit leads. Sabrina sounds great on calls and really carries on the conversation. She is great. I would recommend them.
Reply from Ignite Connections
This company guaranteed in writing that they would generate $5.4 million in lead opportunities within six months. They delivered only $1.2 million, and the leads were extremely weak — most had no intention of selling their home.
I requested the guaranteed refund, and it now appears that promise will not be honored.
Based on my experience, I strongly advise others not to do business with this company. The guarantees they advertise were not fulfilled, and the refund assurance appears unreliable.
Reply from Ignite Connections
No Guarantee so watch out! I had high hopes for this lead generation but they only delivered 3 leads that were subpar, in the end I asked for the guaranteed refund and the sited (i) in the contract that if they don't reach 15% of the connections they won't return your money, so basically if they don't do their job we are out of the money, total frauds, I asked the sales person about the guarantee several times, I would have been happy with 1 sale. Don't do it, it's not worth it.
Reply from Ignite Connections
The team at Ignite is courteous, articulate and friendly to the potential sellers they are calling for me. They represent my company in a professional manner while connecting well personally. I look forward to continuing our work together to grow my business in a way that feels authentic to my style.
Reply from Ignite Connections
This company knows how to communicate well with prospects. Ignite also has on the best tracers to track additional potential clients.
Reply from Ignite Connections
As a new Realtor I worked with Ignite to grow my SOI. They were prompt with communication, worked multiple zip code areas to increase the value of my leads and Ignite customer service was very professional!
Reply from Ignite Connections
I worked with ignite for 8 months. They have excellent communication and they were always transparent. I really appreciated the way they did the interviews with clients. They recorded the conversation so you could hear what was said and develop the perfect pitch when you follow up from thier leads. Thanks Ignite!
Reply from Ignite Connections
Very disappointed. No contact from them after 2nd day after payment. Looks like a huge majority of the calls that they make go 'unanswered'. The one and only lead I rec'd was a not worthy of a the label 'lead'.
Reply from Ignite Connections
If I could give zero stars, I would. This is a total scam. They will not deliver on their guarantee and when you request a refund they will deny it because THEY weren't able to make as many connections as they promised. Don't waste your money.
Reply from Ignite Connections
Trying to expand my business with an inside sales team is something I’ve looked at for probably eight or nine months. I was impressed with this program because it’s an actual person and not AI. I’m in a pretty competitive market and the listing opportunities they provided me were at a great price point. I’m hopeful to develop the system.
Reply from Ignite Connections
Very good company to work with. The communication has been very strong with all of the individuals I’ve met so far. I’ve asked for a couple of adjustments along the way and they were happy to make them. So far happy with the service.
Reply from Ignite Connections
I've received three solid seller leads in my desired/target neighborhoods in the first 4 weeks. The callers do a nice job and this service is useful to me since I don't have the time or bandwidth to make this volume of calls. I have one appointment set - now it's up to me to close it!
Reply from Ignite Connections
They cold call and set appointments for potential sellers in specific zip codes provided by the agent. You then have to follow up with the potential seller and sell them on yourself and what you offer as an agent. I've had friends call and tell me they have been contacted by them on my behalf. Definitely recommend.
Reply from Ignite Connections
Ignite has added a lead source to our operation and allowed us to get our foot in the door with new prospects. Emily from Ignite has done a good job maintaining our brand and kicking up leads. A great fit for for brokers that have a strong sales skillset.
Reply from Ignite Connections
So far, I have been a part of the program for a month. Leads are starting to trickle in and customer service has always been on top of it. The connections are live and we are starting to see positive results.
Reply from Ignite Connections
The communication has been excellent from beginning!! Leads started flowing immediately as well!!
Reply from Ignite Connections
Great Leads! The caller is very professional, kind, and does a great job representing you. Very satisfied with the quality of leads and potential sellers.
Reply from Ignite Connections
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.