Easy As HGV Reviews 

1,463
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers had a great experience with this company. Customers consistently praise the helpful and supportive staff, who are described as knowledgeable, friendly, and always available to answer questions. Many highlight the excellent customer service and user experience, noting the efficient organization, clear communication, and a hassle-free process from start to finish. People appreciate the continuous support, regular updates, and helpful resources provided, which contribute to a smooth journey towards obtaining their HGV license. However, some customers also noted issues with communication, reporting unresponsiveness or difficulty reaching the company, especially outside of regular hours. A few other people also felt that the training quality or instructor behavior was problematic, with some experiencing unprofessional conduct or discrepancies regarding training hours. This led to general dissatisfaction with the overall customer service and aftercare for a small group of users.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, knowledge, and friendly... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing satisfaction with the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and support... See more

User experience

People report positive experiences with user experience, finding the process simple, easy, and stress-free... See more

Customer communications

Customers consistently note ambiguous experiences with contact, with some reviewers praising the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was amazing experience with Easy as Hgv. You don't have to do anything they are going to manage everything for you from provisional license to the practical test but you have to pay the course fee... See more

Company replied

Rated 4 out of 5 stars

The company made it very easy to understand and give enough information as to what the next steps will be to accomplish my licence. They still continue to help with any questions I ask of them.

Company replied

Rated 4 out of 5 stars

Very nice staff, quite a practical quick test date after my theory tests were complete. Would of recommend 👍

Company replied

Rated 5 out of 5 stars

I got in touch with Dylan from Easy As HGV wanting to start a new career, he guided me through the process and made it super simple and easy to complete. Extremely supportive and very kind it was an a... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

The moment you pick up the phone to contact Easy As HGV you’ll see why people choose us to help them become fully qualified HGV drivers. With training centres nationwide we’re here to turn you into a professional driver. We offer HGV Driver Training for C1, C1+E, C & C+E licences along with specialist Driver CPC Training, Periodic CPC Training and Horsebox Training. You’ll be assigned a Personal Training Adviser to advise on the best options for what you want to achieve, who will arrange the courses to match this. We provide a complete service helping you find your first or next job If you trained with us you’ll automatically be given all the help you need by our dedicated Recruitment Team. Once you are a qualified, professional driver our Recruitment Service is available to help you find your first job. You’ll get access to the latest HGV jobs available in the UK via our website and assistance to create a CV to apply for them. Our list is updated every 24 hours and is available to newly qualified and experienced HGV drivers, so whether you want your first job or are looking for your next job we can help you. Simply call 0800 970 8447 to speak with our friendly Team and they’ll help you straightaway!

Written by the company

One point of contact - your Personal Training Advisor
From the outset our dedicated HGV Training Team will assign you a Personal Training Adviser to support you on the road to becoming a professional HGV driver. They’ll guide you through the course options and packages open to you, answer any questions you may have and will assist you through the whole process. From training to getting your licence they’ll make sure you’ve got the HGV driving skills you need.
Ongoing Support
When you first contact us our Recruitment Team start working on the things you need to gain your first driving job. We’ll help you to: -Compile a high quality industry standard CV -Write approach letters to prospective employers -Provide you with hints, tips and advice on interview techniques -We’ll even print copies of your CV for you to send out if you don’t have a printer at home. By the time you’ve finished your course, you’ll be in a great position to begin applying for the vacancies that our Recruitment Team provide, so you can get off to an immediate start. Easy As HGV work hard to make sure you’ve got the skills you need, supporting you after you’ve gained your licences to get you into work.
Someone to turn to, whatever happens!
At Easy As HGV we're really proud of our relationship with our customers. So, if something doesn't go to plan, we want to hear about it. Our Training Operations Team are a really helpful, friendly bunch of people who are on hand to discuss any issues with you so that if something has gone wrong, we can make sure it gets put right again. Not only that, but the Team are available to assist you throughout your course, whatever happens!

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(1,463)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Class 2 pass in less than 3 days.

I started my class 2 practical training lunchtime on Monday and by 14:00 on Wednesday I had passed first time with no minors. This is all thanks to the training and support received. I can’t thank the team enough.

21 July 2026
Easy As HGV logo

Reply from Easy As HGV

Thank you for the 5* review & congratulations on passing so quickly! We will pass your thanks onto the team.

Wishing you all the best!

Rated 5 out of 5 stars

The way of passing information and…

The way of passing information and training, with all the tests and case scenarios, presented in understandable and visual way is helping a lot even if English is not a first language or someone has never been involved in PCV driving and knowing the vehicle and rules. Also easy communication and always guiding for the next steps

20 July 2026
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Reply from Easy As HGV

Thank you for taking the time to leave us a review. We're glad you found the information helpful & the team have provided good communication throughout.

All the best!

Rated 5 out of 5 stars

10/10 with Dylan from Easy As HGV

I got in touch with Dylan from Easy As HGV wanting to start a new career, he guided me through the process and made it super simple and easy to complete. Extremely supportive and very kind it was an amazing experience. Within a few months I'm now fully qualified and ready to start a new chapter in my life.

17 July 2026
Unprompted review
Easy As HGV logo

Reply from Easy As HGV

Thank you for taking the time to leave us a review. It's brilliant to read that Dylan & the team have made the process easy for you. Congratulations on passing so quickly!

Wishing you all the best!

Rated 5 out of 5 stars

Great communication

Great communication, and all round fantastic service from start to finish

13 July 2026
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Reply from Easy As HGV

Thank you for the 5* review. It's great to read the team provided great communication throughout.

Wishing you all the best!

Rated 1 out of 5 stars

Abomination of a company

Clearly an abomination of a company can't believe I booked my CPC through this company stay clear unless you can do the dates they give even telling you to reschedule your annual leave. Asked for refund to which I won't get.

*UPDATE*
After leaving this review the company has contacted me and the money is awaiting clearance by the bank. They rang me and thought I would be nice and play ball however they realising they picked the wrong customer. Why would I change my annual leave for my CPC to which they said thy could accommodate clearly they can't do this and for more money they would then provide the service. I still wouldn't use them.

8 July 2026
Unprompted review
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Reply from Easy As HGV

Good afternoon,

Easy as HGV are disappointed to see this review, as we feel it is unfair. Our customer service team has already been in touch with you to address your concerns and resolve this matter.

Kind regards
Easy as HGV

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
Always keeping up to date with your progress and getting you onto the next stage asap.
Theory, cpc module 1, driving and practical test and cpc module 4 all done within a month.

3 July 2026
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Reply from Easy As HGV

Thanks so much for your fantastic review! We're delighted to hear you had such a smooth and efficient experience. Congratulations on completing everything within a month, and we wish you all the best!

Rated 1 out of 5 stars

Good customer service but was told it…

Good customer service but was told it would only take me 2 to 3 weeks to do my module 2 and 4. However now ive been told I have to wait 6 weeks to do my module 4

8 June 2026
Unprompted review
Easy As HGV logo

Reply from Easy As HGV

Hi Logan,

It's great to read that the team have provided good customer service for you. In relation to the CPC Module 4, from reviewing your file I can see the team have managed to get you booked in for a sooner appointment. If you wish to discuss anything further please contact the customer service team.

Kind regards
Easy as HGV

Rated 5 out of 5 stars

Amazing

Amazing! Super helpful and very fast. I smashed through the whole process before others in work who had started months before me. Everyone was very friendly also. Highly recommend.

8 June 2026
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Reply from Easy As HGV

Thank you for the 5* review. We're glad the team were helpful & were able to get you through the process so quickly. Thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

My daughter passed her HGV at 20 years old, first time and is now confidently and safelywhizzing all over in our horsebox

Easy As HGV have helped both my children to pass thier HGV tests, in their very early 20,'s.
Everything was organised efficiently but with no pressure. Helpful, knowledgeable people at the end of the phone and email. Training was well organised and efficient. Great instructors and good learning environment. Highly recommended to anyone wanting to pass their HGV

4 June 2026
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Reply from Easy As HGV

Thank you for your lovely review and congratulations to your daughter on passing first time! We're delighted to have helped both your children achieve their HGV licences. We appreciate your recommendation, wishing you all the best!

Rated 5 out of 5 stars

I have all the support of the world…

I have all the support of the world they help me every way of the process and it was helpful quick and easy to communicate.

3 June 2026
Unprompted review
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Reply from Easy As HGV

Thank you for the lovely review. We're glad the team have been supportive throughout the process & have been easy to communicate with throughout.

All the best!

Rated 5 out of 5 stars

Very helpful

Very helpful, well-coordinated team.

26 May 2026
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Reply from Easy As HGV

Thank you for the 5* review. We're glad the team have been helpful & well co-ordinated throughout.

Wishing you all the best!

Rated 5 out of 5 stars

Everyone at EasyAsHGV were fantastic

Everyone at EasyAsHGV were fantastic, from start to finish any questions or taking the next step after completing the course bit by bit, they were fantastic, I was lucky enough to have Ollie as my go to person and again he was amazing, helped me out if I was stuck with anything or taking the next step, would highly recommended to anyone wanting to start their HGV career definitely use EasyAsHGV.

26 May 2026
Unprompted review
Easy As HGV logo

Reply from Easy As HGV

Thank you for the brilliant review. We're glad the team have been fantastic from start to finish, we will be sure to pass your thanks onto Ollie. Congratulations on passing & thank you for the recommendation.

Wishing you all the best!

Rated 5 out of 5 stars

The instructor explained things to us…

The instructor explained things to us in a really good manner and it was a bit of humour as it was a long Course but in the end it all sun came and we passed the coast but very good experience regards Richard

20 May 2026
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Reply from Easy As HGV

Thank you for the review. It's great to read the instructor explained everything well. Congratulations on passing!

Wishing you all the best!

Rated 5 out of 5 stars

It was so easy to get onto and you…

It was so easy to get onto and you found the right course and any problems or questions you answered them also you was made welcome

20 May 2026
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Reply from Easy As HGV

Thank you for taking the time to leave us a review. We're glad the team made the process easy for you and were able to assist with any questions you had.

All the best!

Rated 1 out of 5 stars

They always call you to take your money…

They always call you to take your money and after that they don't pick up your calls please please avoid such people.
I dont recommend this company .
Avoid Avoid Avoid !!!

25 February 2026
Unprompted review
Easy As HGV logo

Reply from Easy As HGV

Good morning,

We’re sorry to read this review. Unfortunately, we’re unable to identify who you are from the information provided.

We always aim to support our customers throughout their training journey and take feedback seriously. If you have had an issue, please contact our customer service department directly and we can investigate this - customer.services@easyashgv.co.uk

Kind regards
Easy as HGV

Rated 1 out of 5 stars

Refund


Quick to take your money, long process to give it back. Once you ask for a refund they will “take 5 working days to acknowledge your request and then 28 working days to respond to which then within14 days you’ll receive your refund”
If you decide to request a refund after the 1st month then say bye bye to 70% of your money.
Customer service is alright depending on who you speak to
I requested my refund on the 13th May 2026, will update when I receive it.

18 May 2026
Unprompted review
Easy As HGV logo

Reply from Easy As HGV

Good afternoon,

We are sorry to read your review of Easy as HGV. From the limited details supplied I am unable to identify your file, however I our customer service team has responded to all correspondence, so should have been in touch regarding your refund. If you wish to discuss this any further please contact the team again.

Kind regards
East as HGV

Rated 4 out of 5 stars

I had a really good experience with…

I had a really good experience with Easy As HGV. They helped guide me through all the stages of getting my HGV licence, and overall the process was smooth and well organised. Everything was clearly explained, and they made what can be a stressful process feel much more manageable.
The only thing I would say is that I wish there had been a bit more regular communication, like checking in step by step to see how I was getting on throughout the process. That extra support would have made the experience even better.
Overall though, I’m happy with the service and grateful for the help in getting me through to my licence.

14 April 2026
Easy As HGV logo

Reply from Easy As HGV

Thank you for taking the time to leave us a review. We're glad you had a really good experience with the team & that they guided you through the whole process. We will be sure to pass your feedback onto the team.

Wishing you all the best!

Rated 5 out of 5 stars

Easy as HGV were brilliant from start…

Easy as HGV were brilliant from start to finish, I mainly spoke with Shaneil and Michael and they were fantastic, both really supportive and helpful. I would highly recommend using Easy as HGV

14 April 2026
Easy As HGV logo

Reply from Easy As HGV

Thank you for the 5* review. We're glad Shaneil and Michael have both been fantastic throughout the process. Congratulations on passing & thank you for the recommendation!

Rated 5 out of 5 stars

Great experience

This company made the whole experience fantastic. Arranged the theory test, cpc case studies, and cpc reversing test and test all instructions where just great.
Big thank you to easy as hgv

25 March 2026
Easy As HGV logo

Reply from Easy As HGV

Thank you for taking the time to leave us a review. It's brilliant to read that the team have made the whole experience fantastic for you. Congratulations on passing!
Wishing you all the best!

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