evo Reviews 

893
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 502 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and competitive prices offered across a wide selection of outdoor gear and clothing. Consumers find the website very easy to navigate and consistently note that their purchases arrive in perfect condition. However, some people mentioned that shipping dates occasionally changed or experienced unexpected delays compared to what was advertised. A few other consumers also felt that order handling fell short when dealing with return shipping costs or receiving incorrect merchandise. Reviewers noted that these occasional issues made certain purchases frustrating, though many still appreciated the overall service quality.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and perfect fit of... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipment times and... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals on sale items and... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between buyers. While many... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with the high standards of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stoked on this order from evo. The Poison Nitro bindings showed up exactly as expected, on time, and in perfect condition. The purple color is 🔥 in person — bold without being obnoxiou... See more

Rated 5 out of 5 stars

I live in Alaska. what you save in $ buying on sale is incurred in shipping. Evo worked with me to help on the purchase to make the skis in my opinion affordable. I have not used the new skis at Alyes... See more

Rated 5 out of 5 stars

I'm 6'4 205lbs and I ordered the XXL size. They fit perfectly, not too baggy but still pretty baggy. Good length too. The waist is too large but its adjustable and fits well when adjusted. It was ve... See more

Rated 5 out of 5 stars

Process was easy and smooth. Really like the packages offered. Was also really impressed with the experienced customer service reps that provided knowledge advice helping a newer rider to make the r... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

893 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 51% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(893)

494 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID

You use to be able to buy oyuki products in Nz and now Evo have stopped Oyuki goods from being sold in Nz meaning you can only buy from them and the shipping fees to NZ are over $200. They use UPS to ship which UPS are notoriously diabolical in NZ
I tried to talk to the about it and all they said was “we done sell in Nz stores so you have to buy from us”.
What changed? Why could we buy from inside NZ before but now can’t?
They don’t care about charging their customers triple

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience oberall

Great experience oberall! Then i got to my car and realized i had no keys. Immediately upon reentry, Albert and Shauna quickly helped me find my keys and were so kind about it :))

23 June 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE EXPERIENCE!!

HORRIBLE EXPERIENCE!!! MOVERS BEWARE!!!! Absolute disaster of an experience. Quoted a price and charged twice as much. They tried to cancel through email day of after I spoke to someone and confirmed hours before at the office that same morning.
Complete disaster. Charged for things they said they would not. Did not wrap or protect items. One mover seemed completely untrained and slower than acceptable and overall I am completely frustrated and left in wonder how this company exists. Do not hire!!! They will overcharge and perform unsatisfactory!

11 June 2026
Unprompted review
evo logo

Reply from evo

Looks like your review is for a moving company we are not affiliated with. We are evo.com a mountain and water sports retailer. We kindly ask you remove the review to accurately reflect our business. Thank you!

Rated 5 out of 5 stars

Good price--the best price at the time

Good price--the best price at the time. Shipping cost was reasonable. I'm 5'10" and 150 lbs the sleeve for the Large fits pretty snugly, but if I want it a little looser I can wear the straps only. So I like the options.

23 May 2026
Unprompted review
Rated 2 out of 5 stars

Wrong ski boots

First order got canceled then the second order of new boots came back as the wrong boots but luckily the boots they accidentally gave me fit perfectly which is why I’m giving a 2 star rather than a 1 star review. I’m keeping the boots they gave me but please fix your inventory issues.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Ordered new helmet and received it by ups within a few days. Helmet is awesome. Great deal. Very happy.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Had to pay for returns even when I kept the majority.

I've placed a handful of orders before, but never had to return anything until now. I had to pay for return shipping, which is frustrating given that I kept items on the order totaling over several hundred dollars. This has shown me to never order anything I want to check out or see what I think about it. For those purchases, I will definitely use a different company that supports that type of shopping.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

You cancelled my order out from under me

You cancelled my order out from under me after 4 days(during which time it went from in process to Ready to Ship), blaming it on an inventory snafu. How good an experience could I have had? The small discount to make it better wasn't enough to keep me from ordering the same bike from one of your competitors.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Evo is Awesome

I reached out to Evo back in November, and one of their experts, Taylor, answered all my questions over a few email exchanges and gave me a ton of guidance on buying my first snowboard. I ended up getting the Never Summer Trooper with Union bindings, and it’s been a perfect fit for my riding style and skill level. Super happy I went with Evo.

Highly recommend reaching out to them if you have questions about what gear to get. They’re extremely knowledgeable and genuinely helpful.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

order not received

I ordered bike shoes online, should have known it was USD but did not, bought them as per sale price which then conversion factor made that irrelevant. Helps to have currency posted. Did not receive shoes. Did not receive a note about shoe, just noticed a refund on my CC. Not sure what happened....

6 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look