Directski.com Reviews 

372
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the entire team of staff for being exceptionally helpful, friendly, and knowledgeable from the initial enquiry all the way through the active holiday. Travelers note that the online booking platform, scheduled flights, and resort transfers are consistently well-organized, ensuring a completely smooth and stress-free vacation. However, some people mentioned minor travel inconveniences, such as occasional transfer delays or specific issues regarding accommodation properties. Despite these occasional hiccups during transit, vacationers remain overwhelmingly satisfied with their overall skiing adventures and local support.

What people talk about most

Staff

Users describe positive interactions with staff throughout their booking and resort experience. Reviewers... See more

Service

Consumers find service to be positive, highlighting a smooth and well-organized experience from booking to... See more

Holidays

Customers had positive experiences with holidays, reporting that everything from booking and equipment hire... See more

Booking process

Clients share positive opinions on booking process, noting that everything is made very simple and... See more

Location

Customers consistently note positive experiences with location, highlighting breathtaking ski resorts with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... See more

Company replied

Rated 5 out of 5 stars

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance. Directski Reps are very helpful in t... See more

Company replied

Rated 5 out of 5 stars

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family. Hotel was fantastic, we have been there several time... See more

Company replied

Rated 5 out of 5 stars

Travelled with Directski to Zell am See in Austria. Everything went exceptionally well. Through Dublin Airport in 15 minutes including check in and security. Flight and transfers on time. Excell... See more

Company replied


Company details

  1. #1 of 1 best companies in Ski Holidays

About Directski.com

Written by the company

Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.

Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.

Directski.com has always been a champion for making great ski holidays affordable for all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(372)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent personal service

We have booked our last 2 ski holidays with Direct Ski and would highly recommend them. From the booking stage to the in resort stage the staff are wonderful. Top Marks all around.

3 July 2026
Directski.com logo

Reply from Directski.com

Thank you for your super feedback!

Delighted to hear you have booked with us again and we really appreciate you and the time taken to send us the lovely 5 stars!

Have a fantastic holiday when it comes around!

Many thanks,

Amy.

Rated 5 out of 5 stars

Really great week overall.

Really great week overall.

7 May 2026
Directski.com logo

Reply from Directski.com

Thank you Kay for your kind feedback!

Delighted you had a super week with us skiing and we hope we can get you back on the slopes in the future.

Kind regards,

Amy.

Rated 4 out of 5 stars

Atmosphere Met good people lovely…

Atmosphere Met good people lovely village with excellent ambiece

9 March 2026
Directski.com logo

Reply from Directski.com

Thanks for your review! We appreciate you taking the time to send us your comments and we are delighted to hear you had a great ski holiday with us!

Hope to see you back on the slopes in the future!

Amy.

Rated 5 out of 5 stars

Very professional

Very professional, great value for money, effective communication, easy to deal with, very good customer care, great accommodation choices, friendly, approachable and helpful staff.

16 March 2026
Directski.com logo

Reply from Directski.com

This is super to hear!

We are so glad you had a great ski trip with us and that everything went so well :)

We hope to get you back on the slopes in the future!

Many thanks,

Amy.

Rated 4 out of 5 stars

Landhaus Roscher

Flights, transfers & resort lovely. Expectations for the budget hotel were low, but not even met. Breakfast dreadful with hygiene/health concerns with caged budgie in breakfast room. Foyer toilet was filthy and not cleaned for several days. No shower gel/soap in rooms. I personally wouldn't return to this property

7 March 2026
Directski.com logo

Reply from Directski.com

Thank you for taking the time to share your feedback.

We are very sorry to hear that the accommodation did not meet your expectations. We appreciate you bringing these points to our attention, particularly your concerns regarding cleanliness and the breakfast area, as this is certainly not the experience we want our customers to have.

This is a property we have worked with for many years and it has generally received positive feedback from guests, particularly in terms of value for money. That said, we understand that standards must be maintained at all times and we will be sharing your comments with the hotel so they can review the issues raised.

Thank you again for letting us know about your experience and we hope to have the opportunity to provide you with a more positive stay in the future.

Thanks again,

Amy.

Rated 5 out of 5 stars

Amazing experience

I have to say that everyone in the Dublin office that I dealt with from booking to departure were amazingly helpful professional and courteous also Rich the resort manager was a true gentleman, helpful knowledgeable and a great guy
Thank you all, we had the best experience ever
Thank you

10 March 2026
Directski.com logo

Reply from Directski.com

This is just super to hear!

Thank you for your kind words and for sending us this amazing review - we really do appreciate you and your lovely comments!

We do hope to get you back on the slopes in the future Adrian!

Amy.

Rated 5 out of 5 stars

Fantastic for first time skiers

Fantastic for first time skiers, everything so well organised.

9 March 2026
Directski.com logo

Reply from Directski.com

We are delighted to hear everything went so well for your first ski holiday and so glad we could take you there!

We hope to get you back on the slopes for the second time in the near future... :)

Amy.

Rated 5 out of 5 stars

From start to finish all went smoothly…

From start to finish all went smoothly especially Salzburg airport on return which can be a nightmare.
Staff were very friendly and helpful and our hotel Schweuzerhif was suoerb

8 March 2026
Directski.com logo

Reply from Directski.com

Super to hear!

Thank you for such kind feedback, we are very grateful!

We hope to get you back on the slopes in the near future.

Amy.

Rated 5 out of 5 stars

Great team met us at airport

Great team met us at airport, no delays with transport to and from the airport. Great advice available when needed.

14 February 2026
Directski.com logo

Reply from Directski.com

Thank you for your kind feedback!

We hope to get you back on the slopes again in the future!

Amy.

Rated 5 out of 5 stars

Great hotel Sporthotel St Johann

Great hotel Sporthotel St Johann. family friendly. properly looked after by bar and restraunt staff.
we had 95cm depth of snow to play in . Wilder Kaizer ski school very good with kids

2 March 2026
Directski.com logo

Reply from Directski.com

Super to hear Joanne!

Thank you for your kind feedback, we really do appreciate it!

Amy.

Rated 5 out of 5 stars

Great service

Great service, hassle free

18 January 2026
Directski.com logo

Reply from Directski.com

Thank you for your kind feedback! We really do appreciate it.

Amy.

Rated 3 out of 5 stars

Direct ski reps were v nice and…

Direct ski reps were v nice and helpful. Accommodation was a let down, shouldn't be sold as a hotel experience as it isnt

22 February 2026
Directski.com logo

Reply from Directski.com

Thank you for your feedback.

We’re delighted to hear that you found the ski representatives helpful and friendly, we’ll be sure to pass your kind comments on to them.

We’re sorry to learn that the accommodation did not meet your expectations. We appreciate your point regarding how it is presented and we will review the description to ensure it accurately reflects the experience on offer.

Thank you again for taking the time to send us your feedback and we do hope we can get you back to the slopes again in the future.

Many thanks,
Amy.

Rated 5 out of 5 stars

Fantastic team at Direct ski

Fantastic team at Direct ski. We had a fantastic holiday.

23 February 2026
Directski.com logo

Reply from Directski.com

Thank you!

We are delighted to see such a lovely review and that you had a fantastic holiday with us!

We hope to see you back on the slopes again soon.

Amy.

Rated 5 out of 5 stars

accommodation info could be better

accommodation info could be better, everything else is very good.

22 February 2026
Directski.com logo

Reply from Directski.com

Thank you for your valuable feedback.

We’re sorry to hear that you felt there wasn’t enough information provided about the accommodation. We will certainly review this and we appreciate you bringing it to our attention.

Thank you also for your kind comments overall. We hope to welcome you back again in the future.

Amy.

Rated 5 out of 5 stars

Easiest way to go skiing

1st class organisation, very accurate and timely communication. The travel was spot on and the transfers were efficient and well organised. The hotel was more than expected, equipment hire was top quality and the resort team were always available, well informed and ahead of the curve with information, everything went like clockwork, not a single negative comment at all, what a holiday should be.

22 February 2026
Directski.com logo

Reply from Directski.com

Wow, super stuff Colin!

Delighted to see everything went above expectation and we are thrilled you had the best time.

We do hope we can get you back to the slopes again in the future!

Many thanks!
Amy.

Rated 5 out of 5 stars

Great support from the team in Zell

Great support from the team in Zell. Clear communications, followed up often. Accommodation was brilliant. No complaints at all.

15 February 2026
Directski.com logo

Reply from Directski.com

Thanks Mike for your super feedback!

We hope to get you back on the slopes in the near future.

Many thanks!

Amy.

Rated 5 out of 5 stars

Seamless experience

Seamless experience - the booking, travelling and transfer process was great, hotel as advertised and excellent service, in resort help at hand if needed and the whole process was just great. A great family ski trip, would highly recommend!

16 February 2026
Directski.com logo

Reply from Directski.com

Super stuff!
Delighted to hear all was seamless and went so well!

Thanks for taking the time to send us this lovely 5 star review, we hope to get you back on the slopes in the near future!

Many thanks,

Amy.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look