5/5 Stars for Axel! 🌟 I had an incredible support experience with Axel today. I was totally unprepared with my details when we had our call, but he stayed super patient, calm, and walked me through... See more
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Support is AMAZING! Yes, we were able to log a bug, which I have confidence will be fully rectified. Yet in the meantime, we found a very quick workaround, so I could keep moving my progress forward.
I didn't expect to randomly answer the closing call question asking "Is there anything else I can do for you today?" I randomly answered with a question about how to do a certain type of change faster in a certain area. We took a little time to work through it, and Rowena is a 'miracle worker'! We certainly found ways to answer my challenge immediately, but then I challenged if that was the easiest solution, and we were able to come up with a more efficient way of doing it.
That one question at the end of the call has helped me save at least 15 minutes on each future update for a very specific funnel. Wow! What an incredible hack to have understood as a funnel builder. I'm so excited about my interaction with Rowena today. I hope she gets recognized beyond the 20,000 brownie points I offered her!
Customer service was great. Emmanuel stuck with me until we had every issue solved that was standing in my way of progress.
Reply from Clickfunnels
cris was patient and helpful. Sometimes on these calls i feel rushed or like someone is reading from a script. Cris seems to know what he is doing and was more than willing and able to help me find a solution. I also really like the google meet option
Reply from Clickfunnels
Reply from Clickfunnels
My service rep, Jessa S. was awesome. During the Google Meet, she was professional. She diagnosed my funnel issue; we did a screen share, and she walked me through how to fix the situation. So, in addition to getting the issue resolved. It became a quick learning session, so she added to my skill set. Definitely keep doing the Google Meet after the beta testing.
Reply from Clickfunnels
Looovveeee Jaydee. Tech support for clickfunnels is soooo great. love them. I am not a techy girl and these guys are so much help. Highly recommend clickfunnels.
Reply from Clickfunnels
I have used Clickfunnels for years. The team is really helpful, and the software is really great.
Reply from Clickfunnels
kristopher was a huge help and was very patient. He was able to walk me through every part of the process of setting up a new smtp and was able to troubleshoot in real time like a pro.
Excellent customer service!
Reply from Clickfunnels
I was helped quickly and efficiently and got all of my questions answered. It was a great experience!
Reply from Clickfunnels
I had a really nice conversation with Axel today.
He was very friendly and patient, and took the time to explain everything clearly and answer all my questions.
I really appreciate his help and the time he spent walking me through everything.
Thank you, Axel!
It was a pleasure talking with you!
Reply from Clickfunnels
ClickFunnels support just outdid itself!
I just had an excellent support experience with Chris, and I absolutely LOVE the new Google Meet support feature!
Chris joined the meeting almost immediately, and my issue was resolved in less than a minute. No endless back-and-forth, no confusion, just fast, efficient, personal service.
I use Google Meet for all my online consultations, so I'm thrilled to see ClickFunnels adopting it for customer support.
Excellent upgrade, excellent service, and a big thank-you to Chris!
Well done, ClickFunnels!👏🚀🔥💯
Reply from Clickfunnels
Great support with an issue that had me stumped.
Reply from Clickfunnels
Getting assistance immediately.
Very happy with the service.
Reply from Clickfunnels
Peter was really helpful and super patient with me. I am not patient and can get pretty frustrated, but he hung with me, and we figured it out!
Reply from Clickfunnels
Paul was amazing! So knowledable, so helpful! I'd love to be able to connect with him again, for all the CklickFunnel questions that may come up. Thank you Paul Montano!
Reply from Clickfunnels
I have received the best customer service ever. Jessie handled all my questions with total calmness and understood me at every step. I got the help I needed.
Reply from Clickfunnels
Awesome and very helpful support from Rawena :-)
Reply from Clickfunnels
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