Stan Reviews 

2,210
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 805 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional service provided by the team. Customers appreciate the helpful staff members who provide quick responses, patient communication, and clear, step-by-step guidance to resolve technical issues successfully. Users find the platform very easy to navigate, featuring a clean interface and simple setup tools that make creating online sales seamless. Some reviewers were not happy with the support team, noting that they sent multiple messages over several weeks without receiving any response or acknowledgment. Others experienced frustrating delays with technical problems and felt left without proper assistance when trying to resolve urgent issues.

What people talk about most

Customer service

Customers expressed great satisfaction with the customer service team, frequently highlighting timely... See more

Staff

People report positive experiences with staff, highlighting that team members are incredibly kind, patient,... See more

Response time

Consumers find response time to be exceptionally positive, with reviewers frequently praising the team for... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is... See more

Service

Clients share positive opinions on service, noting that support agents respond incredibly fast and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful & resolved my login issue right away! They personally reached out to me (which rarely happens with businesses)& showed me exactly how to fix it! Their customer service was excellent... See more

Company replied

Rated 5 out of 5 stars

I had an issue accessing my Stan Store account and wasn’t receiving the reset password emails. The support team was very patient, kind, and helpful throughout the whole process. Bradley and the t... See more

Company replied

Rated 5 out of 5 stars

A game changer in digital online shopping. I struggled at first and even gave up! But when a friend said she was crushing it using TikTok and Stan, I made a proper effort and my gosh did it deliver. O... See more

Company replied

Rated 5 out of 5 stars

I am new to selling digital products on line. These guys are the best for support and timely replies. I especially like that for all 3 support call they make a short video showing where to go to do th... See more

Company replied


Company details

  1. Software Company

Written by the company

Stan is the ‘Shopify for Content Creators’, empowering anyone to make a living working for themselves on the internet. We're not just a link in bio site, with our all-in-one store you'll have the ability to sell digital products, offer group and coaching calls, sell recurring memberships and much more! Everyday, thousands of the Internet's biggest Creators, use Stan to build their "all-in-one" Creator Store and run their Creator Business so that they can work for themselves, doing what they love.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,210)

747 reviews in the last 12 months

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Rated 1 out of 5 stars

No customer support when you really need it – serious concerns about missing tax information

I have been using Stan Store for my business, but my experience with their customer support has been extremely disappointing.

I have contacted Stan Support several times in the past with relatively minor questions and never received a response. Fortunately, I was able to figure out those issues on my own.

However, I am now facing a much more serious problem that I cannot solve without their assistance.

Until October 5, my transaction reports included everything my acountant needs, but from October 6 onwards, some of this information suddenly disappeared.

I have checked both my CSV reports and individual orders. The information is missing everywhere.

I have contacted Stan Support, but once again, I have received no response.

What makes this even more frustrating is that Stan’s Help Center directs customers to contact support by email. But what are customers supposed to do when nobody responds to those emails?

As a business owner, I depend on accurate transaction and tax information to fulfil my accounting and legal obligations. I should not have to worry about whether I can access essential financial records, nor should I have to chase support repeatedly just to get help with a serious issue.

I am very disappointed with the lack of customer support.

Please note that this is not just a complain, but also an attempt to get some help resolving my issue.

2 November 2026
Unprompted review
Rated 5 out of 5 stars

Quick response and incredibly…

Quick response and incredibly efficient. Thank you Stan team!

29 October 2026
Stan logo

Reply from Stan

Hi Sophia, I'm so glad the team could help! Thank you for sharing your experience 🫶

Rated 5 out of 5 stars

The platform is easy to use and full of…

The platform is easy to use and full of helpful instructionals. The customer service is better than expected.

26 October 2026
Unprompted review
Stan logo

Reply from Stan

Thank you for sharing your experience! We’re delighted to hear you’ve found the platform easy to navigate and the instructional resources helpful, and it’s wonderful to know our support team exceeded your expectations 💜

Rated 5 out of 5 stars

Very Easy web site to use I will continue to use it

Very Easy web site to use. I made my first sale. Everything went smoothing on the web site. I love it and will create more digital projects.

24 October 2026
Unprompted review
Stan logo

Reply from Stan

Hi Janie, thank you for sharing your experience. We're delighted the platform provided a smooth path to your first sale and helped bring your ideas to life 🎉

Rated 5 out of 5 stars

Stan Store Is Helping Me Turn My Dreams Into a Business! ⭐⭐⭐⭐⭐



As a single mother, entrepreneur, and digital creator, building my own business means everything to me. Stan Store has given me a platform to share my knowledge, sell my digital products, and work toward financial independence.

From my Medical Courier Blueprint and Route to Revenue Medical Courier Academy to my financial planners and other digital resources, I’m building something I’m truly proud of.

What I appreciate most is having one place where customers can discover my products and support my business.

I’m not just selling digital products. I’m building a legacy for my family and creating opportunities to help others succeed.

Thank you, Stan Store, for being part of my entrepreneurial journey!

23 October 2026
Stan logo

Reply from Stan

Hi Ginouse, thank you for taking the time to share this! We’re thrilled that Stan can support your entrepreneurial journey and make it easier for customers to discover what you’ve created 💜

Rated 5 out of 5 stars

First time I ever launched a platform…

First time I ever launched a platform to sell both free and paid assets for my creator business. I didn't realize how simple it was with a place like Stan. It connects to my Google Calendar, it's literally the biggest secret weapon to stay organized, track sales, payouts are simple and fast. Couldn't recommend enough.

21 October 2026
Stan logo

Reply from Stan

Hi Kar, your review means so much to us. We’re delighted Stan has become a central hub for your Creator business and made managing your products and calendar easier 😊

Rated 5 out of 5 stars

The back end set up

The back end set up, the ui and the the platform in general make setting up courses, offerings and links really easy. The payment apis and integrations are fantastic. I had things all over the place and now its just a one stop shop. I've had no complaints from any clients because, bookings, reminders and delivery have all worked the first time. Really love this platform because helped bring in income and make scheduling so much easier for a busy mom like me.

20 October 2026
Stan logo

Reply from Stan

Hi Megan, thank you for your kind words! We’re so glad Stan is helping you manage your courses, bookings, and client experience with confidence and ease 💪

Rated 5 out of 5 stars

Account Restored and I am SOOO glad to be back on Stan

I am SO thankful your team responds on the weekends because I am recovering from surgery and cant do much other than hangout on my recliner which has given me a ton of time to make new digital products. Which is what brought me BACK to stan. I used to have an account and it did so well. Excited to be back on Stan and my goal is to make digital products and content back to being my full time income.

I thought my account was lost do to a hack and the team got it BACK and soooo fast! The team was so quick to respond, kind and helped me through it.

Thank you STAN!!

18 October 2026
Unprompted review
Stan logo

Reply from Stan

Hi Taryn, thank you for sharing your experience! We’re so glad our team could quickly help restore access to your account and get you back to creating on Stan. Wishing you a smooth recovery, and we’re excited to be part of your journey again 💜

Rated 2 out of 5 stars

Yall do not pay out fast enough

Yall do not pay out fast enough. It’s my money so I should have immediate access to it. That way s the worst part.

19 October 2026
Stan logo

Reply from Stan

Hi Stephanie,

Thank you for sharing your feedback. I understand that having timely access to your Affiliate earnings is important, and I’d like to clarify how the payout timeline works.

Affiliate earnings are held for 7 business days after the purchase. Once the hold period ends, processing through Stripe or PayPal can take an additional 12 hours to 5 business days, meaning it can take up to 12 business days in total before your earnings become available for cashout.

If your earnings are still unavailable after 12 business days, please contact us at friends@stanwith.me with the exact sale date and a screenshot of the transaction status in your Income tab so we can investigate further.

Thank you for your patience and understanding 💜

Rated 5 out of 5 stars

Arissa and Nikki were incredibly kind…

Arissa and Nikki were incredibly kind and patient throughout the process of changing my bank account details and other personal information, which had been causing me a lot of worry. They made the whole experience much easier, and I’m very grateful for their help. Thank you both!

16 October 2026
Unprompted review
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Reply from Stan

Thank you for celebrating Arissa and Nikki’s efforts. Their patience and kindness helped ensure your account updates were stress‑free 🎉

Rated 5 out of 5 stars

I am new to selling digital products on…

I am new to selling digital products on line. These guys are the best for support and timely replies. I especially like that for all 3 support call they make a short video showing where to go to do the task or get information ro resolve my case. I highly recommend them and would never consider leaving. They are my business partner. Thanks again to Charlie and Annie at support.

15 October 2026
Unprompted review
Stan logo

Reply from Stan

Thank you for highlighting the team’s efforts — we’re glad those short videos made a difference for you 🫶

Rated 1 out of 5 stars

I registered cause I was wondering…

I registered cause I was wondering whats going on but after that I understood its absolutely not working for me. I never used its service but it's continue trying to take money for subscription from my card . No technical support no contact nothing who can help me with this qiestion. Recommending,be careful with your subscription:(

15 October 2026
Unprompted review
Stan logo

Reply from Stan

Hi there,

Thank you for sharing your feedback with us. I understand your concern regarding the subscription charges, especially since you haven't used the service.

I'd love for our team to look into this and help clarify what's happening with your subscription. Please reach out to our support team at friends@stanwith.me so they can review your situation and assist you with the next steps.

We appreciate you bringing this to our attention and giving us the opportunity to help 💜

Rated 5 out of 5 stars

Stan store has been really easy to…

Stan store has been really easy to operate for someone who isn’t very tech savvy! I really enjoy the platform!

13 October 2026
Stan logo

Reply from Stan

Hi Miranda, it’s wonderful to know the platform makes things easy and fun for you. Thank you for sharing! 💜

Rated 5 out of 5 stars

Top Notch Support!

Thank you, Arissa and the Stan Store Team, for helping me troubleshoot and get set up. Your patience and knowledge helped me create a Stan Store I'm proud of.

12 October 2026
Unprompted review
Stan logo

Reply from Stan

Thank you for sharing your experience — we’re thrilled Arissa’s guidance helped you get everything set up smoothly and made your Stan Store something to be proud of 💪

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