Payhip - Sell Digital Products Reviews 

567
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the intuitive store builder and customization options, noting how simple it is to set up a professional website even without any technical background. People consistently mention that the support team goes above and beyond, providing prompt and clear solutions to any questions or challenges that arise. Some reviewers were not happy with customer service, mentioning that replies could be slow, unresponsive, or unhelpful when trying to resolve urgent account or login problems. A few other people also felt that managing custom domains or navigating certain technical setup processes could occasionally become confusing and frustrating.

What people talk about most

Website

Reviewers highlight positive aspects of website, praising the easy-to-use platform, clear interface, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers find the support team... See more

User experience

Customers had positive experiences with user experience, frequently noting that the platform is very easy to... See more

Response time

Users describe positive interactions with response time, frequently highlighting that consumers receive... See more

Product

Consumers find product to be positive, highlighting how easy it is to sell digital downloads and physical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful, thoughtful customer support. They go above and beyond to help. This is on top of providing a solid feature rich store hosting experience. I'm 78 years old and I can easily navigate ar... See more

Rated 5 out of 5 stars

I've been using Payhip for almost 6 years now, and I've never faced any issues with them. I always receive my payments on time, they keep their fees low at just 5%, and they're free forever! They also... See more

Rated 5 out of 5 stars

As an author, finding building a website capable of selling my titles in multiple formats was hard to find, until I discovered Payhip. I am easily able to upload my titles in epub, mobi and pdf f... See more

Rated 5 out of 5 stars

They are wonderful. I am starting an online teaching ministry and I literally would not exist without them. Reliable service, excellent help. I'm so thankful they are they are there and I highly... See more


Company details

  1. e-Commerce Solution Provider
  2. also in
  3. e-Commerce Service

Written by the company

Payhip is an e-commerce platform that enables anyone to sell digital products, online courses, memberships, or online coaching directly to their audience. You can embed Payhip directly into your website or you can use our free fully customizable storefront to sell your work. Payhip takes care of everything. We're an all-in-one ecommerce solution for over 130,000 thriving creators!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

567 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(567)

243 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift Response From PH

Swift email response from PH. They are always helpful. Great site to sell digitals, printables and physical products on. Lots of features and very affordable. They add new features on a regular basis. You can also sell courses, memberships, coaching, etc.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful staff + easy to use

Payhip is an easy-to-use platform that allows small businesses to sell their products online without much hassle. Outside this ease, however, there is also how helpful the Payhip team is. They respond to emails about website functions and how to list particular products within around 12-15 hours (impressive, considering we are in the UK).

The platform has its limits, like not being able to list prices in different currencies (which would be immensely helpful). But it's still admittedly great.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I've been using Payhip for almost 6 years now, and I've never faced any issues with them. I always receive my payments on time, they keep their fees low at just 5%, and they're free forever! They also keep introducing amazing quality-of-life updates that make me stick with them, alongside so many customization options. Name any storefront that does all that.

25 October 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

DO NOT USE. I wrote many emails; even used their in-site report to ask them about my account. Nobody replied. This is some scum site.
AVOID IT AND SET YOUR OWN WEBSITE

23 October 2026
Unprompted review
Rated 5 out of 5 stars

I am fairly new to Payhip and am just…

I am fairly new to Payhip and am just beginning my journey with them as I build my online school.

So far, I have been very pleased with my experience. The platform is well organized, and the instructions have made it possible for me to create and manage my school, even though I am not particularly experienced with the technical side of things.

What I appreciate most is that Payhip gives someone like me the opportunity to turn a longtime dream into something real without needing a great deal of technical knowledge.

Their customer service has also been wonderful. Whenever I have reached out with questions, I have received helpful, courteous responses.

I am still learning and discovering all that Payhip has to offer, but I am very happy with my choice and look forward to growing with them.

Thank you, Payhip, for helping make my dream possible!

24 October 2026
Unprompted review
Rated 5 out of 5 stars

The best and most user-friendly platform for creators!

I had been looking for the most practical and welcoming digital sales platform for my music and books. I had always been disappointed in the past because other platforms seemed more interested in overcharging us or were unable to provide the right tools for my business.
Then, I saw an AI recommendation pointing me toward PAYHIP! For the first time ever, I found a platform that allows me to start selling for free, where everything is incredibly user-friendly:
1- I can sell my music by uploading artwork alongside audio samples!
2- I can upload my eBooks and easily provide previews too.
More than 60 of my items are now up for sale without any hassle, especially because their communication is seamless. They answer support requests almost immediately and with the utmost patience.
Now, I can showcase the most beautiful French-English boutique in the world! I recommend PAYHIP wholeheartedly.

Emmanuel MOTE / L'Apôtre Chanteur
Ex-France & Europe Shukokai Karate Champion
Author, Singer-Songwriter, and Writer

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Thank you to Emma Z at Payhip for her…

Thank you to Emma Z at Payhip for her friendly and helpful service. I enquired about PayFast, and although it isn’t available yet, I appreciate their willingness to explore payment options for South African sellers. It’s encouraging to feel heard and supported!

16 October 2026
Unprompted review
Rated 5 out of 5 stars

I love Payhip

I love Payhip. I was looking for something like this for 2 years and only recently I discovered it. I enjoy it a lot. It's very easy to work with it and I love the plans. First of all I love the fact I can do whatever I want.. Everything is free.. No hidden payments. just a fee when someone actually purchase from you and if you want a smaller fee then you can pay monthly. For me this is a BLISS . Also the customer Service is very fast and they answer very nicely and cute i can say. Sometimes some stuff might not be available or what i have in mind doesn't work but they give a very good reply and I am satisfied with the answers I am receiving.

1 October 2026
Unprompted review
Rated 1 out of 5 stars

I lost my access to my content on my payhip account

I lost my access to my content on my payhip account and I don't know what happened. I tried to login but strangely, I can't. I've been logging in with the same username and password for more than a decade with no problem and I've been editing my digital products every day, successfully with no problem and I don't understand what happened. I don't know if it's a glitch, but please help me to fix it asap. I only created a new account so I could communicate with your ai, but no one responded and I sent you an email last week and I was hoping you would help me, but your only response was your asking me about my email but it's irrelevant. My email is my only email I'm using and I've been using it for more than a decade. I appreciate your help. I look forward to hearing from you soon. Thank you for your consideration.

Dayna C.
Holistic Herbalist Green Living SelfCare Author Blogger Coach I teach my clients how to green their wellness and live in harmony with nature.

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Error On Stripe payment

Payhip is an extremely flexible and developer-friendly platform for selling software and digital goods. Setting up products is seamless, and their support team is exceptionally helpful and responsive when resolving regional payment configurations. Highly recommended for any software creator!

12 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look