Brume Reviews 

3,160
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Superb company! I am now addicted to adding these quirky designs to our windows! More recently I have added the laundry symbols to our utility room window and they look fantastic. Even our teenage... See more

Rated 5 out of 5 stars

We bought some of the patterned brume film to cover the half glass on our kitchen window. What a triumph! the instructions look a bit daunting but are actually clear and easy to follow. We are del... See more

Rated 5 out of 5 stars

We're delighted with our 'Silver Etch Plain' window film in the bathroom. It was pre-cut to size and fit perfectly, making installation really simple. The installation process seemed tricky beforehand... See more

Rated 5 out of 5 stars

The film arrived well packaged and pre cut to the dimensions requested. Fitting it to obscure the glass in a new office door was easy as there was no fiddly cutting to the right size. I previousl... See more

Company details

  1. Window Treatment Store
  2. Interior Designer

Information provided by various external sources

Window film provides a modern alternative to net curtains or blinds without having to replace the whole window. From a classic frosted sheet to geometric patterns, typography or themed motifs, you can transform any window in your home to give you extra privacy and security without sacrificing the natural light.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,160)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

good service and super product,

I'm very pleased with final outcome of the tiny spots film on my kitchen window.
I ordered this and the apple green film which was omitted from the initial delivery. However, after informing Brume of this omission the missing film was sent , a minor inconvenience.
I will use this product again.

16 May 2025
Rated 1 out of 5 stars

Paid for made to measure

Paid for made to measure, used a metal tape measure, measured twice. Used that tape measure for perfect blinds, no problem. Film was 4mm to long one way and 8mm the other way whichbibrealised when putting it on so had to cut the excess off. I emailed them and they got straight back and said they would check and if their mistake they would send a new one. That was about 2 weeks ago and not heard a thing since. I have no doubt they will reply to this to say it was cut to the correct size, but it wasn't.

6 May 2025
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Reply from Brume

Thank you for your honest feedback – and you're absolutely right, we should have sorted this sooner.

We’ve now reviewed everything and can confirm the film was incorrectly cut. As you’d already gone ahead and fitted it, we’ve issued you a full refund rather than sending a replacement.

We’re genuinely sorry for the inconvenience and delay, and appreciate you taking the time to highlight what went wrong.

Kind regards,
Bev – Brume

Rated 5 out of 5 stars

The customer service I received when…

The customer service I received when the wrong product was delivered was great - the person I spoke to resolved the situation very quickly and arranged for a replacement to be sent the next day which ensured I was able to complete my DIY project on time.

14 May 2025
Rated 5 out of 5 stars

Great and quick service

I ordered decal numbers for our front door. We have glass at the top. They arrived next day, even though I ordered them on a Sunday and were very easy to apply.

23 April 2025
Rated 5 out of 5 stars

Quick delivery and good quality

Quick delivery and good quality. It's obvious to say, but read the instructions a few times before starting! And you definitely need a partner in crime to help.

6 May 2025
Rated 5 out of 5 stars

Easy pre cut shape, quick to fit and still staying place well

The film arrived well packaged and pre cut to the dimensions requested. Fitting it to obscure the glass in a new office door was easy as there was no fiddly cutting to the right size.

I previously ought a sheet, thinking I'd just cut this to size but its harder than it looks with just scissors, you really need a cutting mat and scalpel/craft knife.

This pre cut one was much better, wish I hadn't asted money on the one you cut yourself.

7 April 2025
Rated 1 out of 5 stars

Don't waste your money!

We paid £160 for 4 window films with bees on them. Despite thinking it was a bit pricey, we did some research and Brume seemed like a reputable company, but how wrong we were!
The films were of such poor quality. We followed the instructions to a tee, but the films were so bad that even when carefully removing the backing paper away from the film, a couple of the bee shapes stuck to the carry tape and tore. Some of the leg shapes were also warped.
When contacting Brume, I got no reply, even though the founder 'Bev' says, "If you have any feedback, or want to say hi, reply to this email. We'd love to hear from you!". They obviously didn't want to hear from me because I just got tumbleweeds.
Given how much we spent, disappointed is a massive understatement!

8 April 2025
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Reply from Brume

Hi Ricky,

I’m so sorry to read your review. We never want any customer to feel this disappointed — especially after choosing us in good faith.

We’ve searched our inbox and voicemail and can’t find any message from you, so something may have gone astray. That doesn’t make it OK — and I’m very sorry you felt ignored.

The issue you’ve described isn’t what we expect from our films. I’d really appreciate the chance to put this right .

Please get in touch directly via info@brume.co.uk or call us on 01364 73090 and we'll make sure we sort it.

Bev

Rated 5 out of 5 stars

Very helpful and really good product

I wanted to order a house name for a fanlight above the door. I asked some questions on the online chat, all answered very helpfully and quickly. I sent a proof design by email and this was also dealt with very helpfully after a couple of requested adjustments. It was delivered quickly, well wrapped in a strong tube. I carefully followed the clear written and video fitting instructions and it looks really good. The copper foil is very slightly brassy in appearance, but Brume do offer the option to obtain foil samples before you order. Price was very reasonable compared to buying etched glass. Will use again.

2 April 2025
Rated 5 out of 5 stars

Absolutely love it

Great communication, fast delivery, clear instructions and I absolutely love the design and the effect of the light through my windows! It's taken me ages to find a solution I've been happy with, spray looked patchy, other film was really heavy, this is elegant (got the single seed head for two front bay windows) and really amplified the light when the sun shines through.

31 March 2025

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