I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan. They arrived quicker than the website indicated. The toppers are very good quality and provide... See more
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Review summary
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Purchased a Duvalay custom made mattress topper for my campervan. I’ve enjoyed the best nights sleep ever since using it. Great product, fair price, good website, good communication when I telephone... See more
Company replied
We bought 4 freshtec mattress toppers with zipped sheet for our caravan. It really is worth it. Perfectly comfortable sleep now. I ordered over the phone as they were bespoke size and I found the webs... See more
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Most communication was done by email when enquiring about the Duvalay toppers. The correct info was sent with pricing. Ordered via phone as the response to emails is a little slow. We were told it... See more
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Company details
About Duvalay
Written by the company
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Contact info
United Kingdom
- info@duvalay.co.uk
- www.duvalay.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Bespoke Bedding
We ordered bespoke bedding for our motorhome from Duvalay. They took the time to ensure the measurements were correct before going to production, resulting in a perfect set of bedding. We didn't expect to receive our order before our imminent first trip away but the Duvalay team ensured a fast delivery when they realised. First class service and an excellent set of bedding.
20 July 2026
Unprompted review
Reply from Duvalay
Hi Graham
Thank you for taking the time to leave us such a fantastic review.
We’re delighted to hear that you’re so pleased with your bespoke motorhome bedding and that the attention to detail throughout the process helped create the perfect fit.
Ensuring measurements are correct is an important part of our bespoke service, so it’s wonderful to know that this resulted in bedding that met your expectations. We’re also pleased that our team was able to help with a faster delivery ahead of your first trip away.
Thank you for your kind words about our service and products. We hope your new Duvalay bedding provides you with many comfortable nights and happy adventures in your motorhome.
Best wishes,
The Duvalay Team
Reply from Duvalay
Hi Lesley
Thank you for taking the time to leave us your feedback.
We’re delighted to hear that you’re enjoying your Duvalay product so far and that you found our team helpful.
Providing quality products and excellent customer service is very important to us, so we really appreciate your kind words. We hope your Duvalay continues to provide you with comfort and many great nights’ sleep.
Kind regards,
The Duvalay Team
Great product.
6 July 2026
Reply from Duvalay
Hi Dianne
Thank you for your lovely feedback.
We’re delighted to hear that you’re pleased with your Duvalay hotel pillow and that you think it’s a great product.
We really appreciate you taking the time to share your experience and hope your pillow continues to provide you with excellent comfort and a great night’s sleep.
Kind wishes,
The Duvalay Team
Product is really good Duvalay gold and…
Product is really good Duvalay gold and delivery was timely thankyou 😁
2 July 2026
Reply from Duvalay
Hello Michael
Thank you for your lovely review.
We’re delighted to hear that you’re pleased with your gold memory foam topper and that your order arrived in good time.
It’s wonderful to know that you’re happy with the quality of your product. We really appreciate your support and hope your Duvalay provides you with many comfortable nights and enjoyable trips ahead.
Thank you for choosing Duvalay.
Best wishes,
The Duvalay Team
Nice people and good products
Nice people and good products. Was well looked after on our visit
6 July 2026
Reply from Duvalay
Hello Lynda
Thank you for taking the time to share your lovely feedback.
We’re delighted to hear that you enjoyed your visit and that our team looked after you so well.
It’s great to know that you’re pleased with our products and the service you received. We really appreciate your kind words and support.
We hope you enjoy your Duvalay sleeping bags and have many comfortable nights ahead on your campervan and motorhome adventures.
Best wishes,
The Duvalay Team
Reply from Duvalay
Hello Ronald
Thank you for taking the time to leave us your feedback.
We’re delighted to hear that you found exactly what you were looking for with Duvalay.
We’re always pleased to provide quality products that help make your campervan and motorhome trips more comfortable. Thank you for choosing Duvalay, and we hope you enjoy many restful nights with your purchase.
Best wishes,
The Duvalay Team
Prompt delivery and comfortable and well fitting
Prompt delivery. Comfortable and well fitting
3 July 2026
Reply from Duvalay
Hello Judith
Thank you for taking the time to leave us your feedback.
We’re delighted to hear that your order arrived promptly and that you’re pleased with the comfort and fit of your Duvalay product.
Providing high-quality products that are easy to order and enjoy is very important to us, so we’re pleased to know you’ve had a positive experience.
Thank you for choosing Duvalay, and we hope you enjoy many comfortable nights on your future campervan and motorhome adventures.
Best regards,
The Duvalay Team
Reply from Duvalay
Hello Shirley
Thank you for taking the time to leave us your lovely feedback.
We’re delighted to hear that you’re pleased with your new Duvalay covers and that they’re a great addition to your caravan.
It’s always wonderful to know that our customers are refreshing and enjoying their Duvalay products. We hope your new covers help keep your Duvalays looking great and provide you with many more comfortable nights away.
Thank you for choosing Duvalay, and we wish you many happy travels.
Kind regards,
The Duvalay Team
Good, quality customer care and attention to detail
Quality product, great service, lovely, friendly and professional staff.
5 stars!
2 July 2026
Reply from Duvalay
Hi Eddie
Thank you for your fantastic five-star review.
We’re delighted to hear that you were impressed with the quality of our products, the service you received, and the care and attention to detail provided by our team.
It’s wonderful to know that our friendly and professional approach made your experience a positive one. We truly appreciate your kind words and support.
We hope you continue to enjoy your Duvalay and experience many comfortable nights on your future campervan and motorhome adventures.
Kindest regards,
The Duvalay Team
Delivered on time
Delivered on time. Already have Duvalay memory foam sleeping bags which we use in the caravan and which are excellent. Purchased this topper for daughters comfort. Very pleased
30 June 2026
Reply from Duvalay
Hello Sally
Thank you for taking the time to leave us your lovely feedback.
We’re delighted to hear that your order arrived on time and that you’re already enjoying the comfort of your new Duvalay topper.
It’s fantastic to know that you’ve been using our memory foam sleeping bags in your caravan and that they’ve been a great addition to your travels. We’re pleased that your new topper has helped improve your daughter’s comfort and that you’re happy with your purchase.
Thank you for your continued support, and we hope you all enjoy many comfortable nights away with Duvalay.
Best wishes,
The Duvalay Team
Mattress toppers for caravan beds.
I ordered two mattress toppers including fitted sheets and carry bags for the beds in our caravan.
They arrived quicker than the website indicated. The toppers are very good quality and provide very good comfort for sleeping on. They are heavier than I expected.
The fitted sheets fit well but are quite thin. As they were quite expensive I did expect better quality cotton fabric. Overall I am very pleased with my order.
4 June 2026
Reply from Duvalay
Hello Shirley
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that your mattress toppers arrived sooner than expected and that you’re pleased with the quality and comfort they provide in your caravan.
We appreciate your comments regarding the weight of the toppers and the fitted sheets. Your feedback is very valuable to us and will be shared with our team as we continue to review and improve our products.
It’s great to know that overall you are happy with your order, and we hope your Duvalay toppers provide you with many comfortable nights away in your caravan.
Best wishes,
The Duvalay Team
A very good efficient and prompt…
A very good efficient and prompt service providing a good quality product.
Excellent customer service.
25 June 2026
Reply from Duvalay
Hello Jenny
Thank you for taking the time to leave us your kind review.
We’re delighted to hear that you received an efficient and prompt service and that you’re happy with the quality of your Duvalay product.
Providing excellent customer service and high-quality products is very important to us, so we really appreciate your feedback. We hope you enjoy many comfortable nights and happy travels with your Duvalay.
Best wishes,
The Duvalay Team
Had first nights sleep on new duvalay…
Had first nights sleep on new duvalay mattress - excellent- exceeded my expectations and very happy with the purchase / I was a bit hesitant due to the cost but now feel it was a sound investment and quality appears very good / hopefully will last us many years
24 June 2026
Reply from Duvalay
Hi Chris
Thank you for sharing your wonderful feedback.
We’re delighted to hear that your first night’s sleep on your new Duvalay mattress exceeded your expectations and that you’re so pleased with your purchase.
We understand that investing in a new mattress is an important decision, so it’s fantastic to know that you feel it has been a worthwhile investment. We’re also pleased that you’re impressed with the quality and hope your Duvalay mattress continues to provide you with many years of comfort and restful nights.
Thank you for choosing Duvalay, and we wish you many comfortable nights ahead in your campervan or motorhome.
Kindest regards,
The Duvalay Team
I have had several products from…
I have had several products from Durvalay in the past, and always been pleased with them, never had to wait long form them to arrive. A quick and efficient service.
24 June 2026
Reply from Duvalay
Hi Pauline,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that you have purchased several Duvalay products over the years and that you’ve always been pleased with both the quality of our products and the service you’ve received.
It’s great to know that our quick and efficient delivery has helped make your experience a positive one. We truly appreciate your continued support and hope your Duvalay products continue to provide you with comfort and great nights’ sleep on all your campervan and motorhome adventures.
Best wishes,
The Duvalay Team
Great service, great product.
The team at the end of the phone were excellent. They had my van details on file so I was able to order a topper and fitted sheet quickly. It arrived quickly and the custom fit was good.
We've now used both for a two week trip in our motorhome, and the comfort and sleep quality was on a par with our fairly expensive mattress at home. Top marks Duvalay
8 June 2026
Reply from Duvalay
Hello David
Thank you for your fantastic review.
We’re thrilled to hear that you received great service from our team and that we were able to make ordering your topper and fitted sheet quick and easy using your motorhome details.
It’s wonderful to know that your new Duvalay products fitted well and made such a difference to your comfort and sleep quality during your two-week motorhome trip. Hearing that your sleep experience was comparable to your mattress at home is the highest compliment we could receive.
Thank you for your support and for giving Duvalay top marks. We hope you enjoy many more comfortable nights away in your motorhome.
Kind wishes,
The Duvalay Team
Excellent customer service when I…
Excellent customer service when I phoned re placing an order.
23 June 2026
Reply from Duvalay
Hi Mary
Thank you for taking the time to share your kind feedback. We’re delighted to hear that you received excellent customer service when placing your order.
Our team is always happy to help and provide guidance to make the ordering process as smooth as possible. We really appreciate your support and hope you enjoy your Duvalay sleeping bag on many comfortable campervan and motorhome adventures.
Kind regards,
The Duvalay Team
Perfect campervan/ motorhome bedding.
We've been using duvalay sleeping bags for a couple of years and wanted to change the duvas tog to 4.5 and purchase a new colour scheme for the covers. We phoned as I wasn't sure how to select the right product online. The lady I spoke to was very helpful and took my order over the phone explaining various delivery options. The items arrived on time and are very happy with the purchase.
26 June 2026
Reply from Duvalay
Hello Robert
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’ve been enjoying your Duvalay sleeping bags over the past couple of years and that you decided to refresh them with a new 4.5 tog option and cover colour scheme.
We’re so pleased our team was able to help you choose the right product and guide you through the ordering process. It’s great to hear that your order arrived on time and that you’re happy with your new purchase.
We hope your Duvalay continues to provide you with many comfortable nights of sleep on your future campervan and motorhome adventures.
Best wishes,
The Duvalay Team
I placed my order over the phone
I placed my order over the phone, the lady I spoke to was very friendly and explained the procces, the product arrived on time and looks very comfortable
22 June 2026
Reply from Duvalay
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you had a positive experience from start to finish, and we really appreciate your kind words about our team. We hope you enjoy your new Duvalay.
Excellent quality and looks good too.
26 June 2026
Reply from Duvalay
Hi Carolyn
Thank you for your lovely review!
We're delighted to hear that you are pleased with the quality of your Duvalay product and that you like the look of it too. We always strive to create products that combine comfort, quality, and great design.
Thank you for choosing Duvalay and for taking the time to share your feedback. We hope you continue to enjoy your purchase.
Kind regards,
The Duvalay Team
Really efficient service …
Really efficient service from placing order to delivery.
And the Gold toppers are really comfortable.
Thank you
22 June 2026
Reply from Duvalay
Hello Anthony
Thank you for your lovely review!
We're delighted to hear that you found our service efficient from placing your order through to delivery. It's also wonderful to know that you're enjoying the comfort of your Gold topper.
Thank you for choosing Duvalay and for taking the time to share your experience with us. We hope you continue to enjoy many comfortable and restful nights.
Best wishes,
The Duvalay Team
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