Great service and quick delivery on our…
Great service and quick delivery on our penalty shootout!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and quick delivery on our penalty shootout!
Absolutely brilliant service from Andy at Bouncy Castle Sales! He’s been incredibly helpful throughout the whole process of getting our business set up, always happy to answer questions and offer advice.
The quality of the castles has been fantastic and we couldn’t be happier with them. Great products, great service and really helpful support from start to finish.
Would definitely recommend Andy and Bouncy Castle Sales to anyone looking for quality inflatables and advice.
Would not recommend we bought a bundle that we that to wait over 8 weeks for communication diabolical when it dis arrive we didn't get a receipt 🧾 even when asking for one avoid there are plenty of others that are faster
Ordered a slide bouncy castle Combi, with a soft play.
Amazing communication with Andy, I was overseas and had my son’s birthday to prepare for.
The items were better quality than we thought, extremely durable materials and extremely well made. “Made in the UK”
They came before a date as we discussed at a short notice, we will be ordering something again in the future.
I found the process of looking for suppliers of inflatable play quite daunting. However, I am so pleased with the service I had from the Bouncy Castle Sales Company, and my customers are so happy with the quality of the bouncy castles, that I am happy to give five stars and highly recommend the Bouncy Castle Sales Company to others :)
Andy is a ultimate piss taker, quick enough to take your money and every time you ask for a lead time he tells you he’s waiting on material proper messer it’s been 8 weeks since placing an order for 2 combo slides he won’t answer the phone and will text saying materials are coming in and we will get it made and sent out but no delivery
Great customer service. The bouncy castles are a really good quality, and there is a good choice of castles to choose from. Highly recommend 5 ⭐️
I recently bought a bouncy castle from this company and couldn’t be happier! The castle is fantastic quality, very sturdy, and the kids absolutely love it. The service was excellent from start to finish — friendly, helpful, and everything was delivered on time. I’d definitely recommend them to anyone looking for great products and amazing service!
Be mindful
Always says 3 weeks but always runs into issues.
Keeps running promos. I now have clients waiting 9+ weeks. Told the same excuses over and over
[ Cant get the materials ] the truth is. Andy runs promo after proko and backlogs his business
I left a bad review but then was convinced to change it to a good one giving benefit of doubt I did
But now hes messing our clients around with the same excuses.
Pay peanuts get monkeys. My review is now to stay and is fair.
If you wanna wait ages but pay less, book with This company, you will run into endless excuses prior to getting your products. I would recommend going elsewhere paying the extra and getting a better service.
Please dont message me again asking us to change this review.
Ran into delivery issues and misleading lead times, not great customer service or communication - gave him the benefit of the doubt after he sorted it but hes up to the same things again. Running promos taking orders then bad communication and late deliveries.
Great quality glossy castles and didi car track - really boosted our inventory
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.