Bouncycastlesales Reviews 

11
TrustScore 4 out of 5

3.8

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3.8

Great

TrustScore 4 out of 5

11 reviews

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3.8

All reviews

(11)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service from Andy…

Absolutely brilliant service from Andy at Bouncy Castle Sales! He’s been incredibly helpful throughout the whole process of getting our business set up, always happy to answer questions and offer advice.

The quality of the castles has been fantastic and we couldn’t be happier with them. Great products, great service and really helpful support from start to finish.

Would definitely recommend Andy and Bouncy Castle Sales to anyone looking for quality inflatables and advice.

16 August 2026
Unprompted review
Rated 1 out of 5 stars

Would not recommend we bought a bundle…

Would not recommend we bought a bundle that we that to wait over 8 weeks for communication diabolical when it dis arrive we didn't get a receipt 🧾 even when asking for one avoid there are plenty of others that are faster

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a slide bouncy castle Combi

Ordered a slide bouncy castle Combi, with a soft play.

Amazing communication with Andy, I was overseas and had my son’s birthday to prepare for.

The items were better quality than we thought, extremely durable materials and extremely well made. “Made in the UK”

They came before a date as we discussed at a short notice, we will be ordering something again in the future.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I found the right supplier and highly recommend them

I found the process of looking for suppliers of inflatable play quite daunting. However, I am so pleased with the service I had from the Bouncy Castle Sales Company, and my customers are so happy with the quality of the bouncy castles, that I am happy to give five stars and highly recommend the Bouncy Castle Sales Company to others :)

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Andy is a ultimate piss taker

Andy is a ultimate piss taker, quick enough to take your money and every time you ask for a lead time he tells you he’s waiting on material proper messer it’s been 8 weeks since placing an order for 2 combo slides he won’t answer the phone and will text saying materials are coming in and we will get it made and sent out but no delivery

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. The bouncy castles are a really good quality, and there is a good choice of castles to choose from. Highly recommend 5 ⭐️

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Great bouncy castle experience

I recently bought a bouncy castle from this company and couldn’t be happier! The castle is fantastic quality, very sturdy, and the kids absolutely love it. The service was excellent from start to finish — friendly, helpful, and everything was delivered on time. I’d definitely recommend them to anyone looking for great products and amazing service!

20 October 2025
Unprompted review
Rated 3 out of 5 stars

Be mindful

Be mindful
Always says 3 weeks but always runs into issues.

Keeps running promos. I now have clients waiting 9+ weeks. Told the same excuses over and over
[ Cant get the materials ] the truth is. Andy runs promo after proko and backlogs his business

I left a bad review but then was convinced to change it to a good one giving benefit of doubt I did
But now hes messing our clients around with the same excuses.
Pay peanuts get monkeys. My review is now to stay and is fair.
If you wanna wait ages but pay less, book with This company, you will run into endless excuses prior to getting your products. I would recommend going elsewhere paying the extra and getting a better service.

Please dont message me again asking us to change this review.

11 October 2025
Unprompted review
Rated 3 out of 5 stars

Great value for money but misleading delivery times

Ran into delivery issues and misleading lead times, not great customer service or communication - gave him the benefit of the doubt after he sorted it but hes up to the same things again. Running promos taking orders then bad communication and late deliveries.

Great quality glossy castles and didi car track - really boosted our inventory

9 September 2025
Unprompted review

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