Baskil Window Systems Reviews 

150
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for providing expert guidance throughout the entire selection process. Consumers note that sales representatives are extremely knowledgeable and assist them effectively in choosing the ideal home products. Furthermore, people point out that the installation teams are exceptionally reliable, efficient, polite, and always leave the work area tidy. Reviewers are consistently delighted with the outstanding quality, structural strength, and modern design of the newly installed windows. Many individuals emphasize that the overall service is truly top-notch, making home improvements remarkably smooth and completely stress-free.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that representatives and sales advisors are... See more

Service

Clients share positive opinions on service, highlighting efficient and professional experiences from start to... See more

Product

Consumers find product to be positive, highlighting exceptional quality and remarkable transformations for... See more

Quality

People report positive experiences with quality, expressing overall delight and satisfaction regarding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

100% would recommend. Graham came out to our new build house and was extremely helpful and experienced. He helped us to choose appropriate doors and windows which have been recently installed and we a... See more

Rated 5 out of 5 stars

I’m really happy with my new windows from Baskil. Malachy was brilliant from start to finish – friendly, knowledgeable, and genuinely helpful. He listened to what I needed and recommended the perfect... See more

Rated 5 out of 5 stars

I would highly recommend Baskil windows .we have just got ours fitted and could not be happier with the quality and the workmanship. Our experience with Baskil was made so much easier with the help of... See more

Rated 5 out of 5 stars

We visited the Baskil windows showroom where we were put in touch with the Rep Dermy Kearney . We found Dermy to be very friendly and professional throughout and Dermy guided us on our choice of windo... See more


Company details

  1. Aluminum Window Manufacturer
  2. Door Manufacturer
  3. Manufacturer
  4. Window Installation Service
  5. Window Supplier

Written by the company

50 years in business, Baskil Window Systems is now among the largest manufacturers of energy efficient windows and doors in Europe. Founded in 1973, the company has grown year on year, with the continuous development of new products, materials and processes. With operations in Ireland, Northern Ireland and the United Kingdom, the company has a 960,000sq ft. production facility on an eighty acre site in Ballydesmond with another 360,000 sq ft on a 28 acre site at Wellesbourne in the UK. We serve the Irish, UK and international markets. We use cutting edge technology to offer our customers eco friendly products. We provide the ultimate in thermal efficiency with several products meeting Passive House standards. Our PassiV uPVC, AluClad and Aluminium ranges have been certified as Passive House suitable components by the Passive House Institute in Germany. At Baskil Window Systems we recognise the increasing importance of waste management and recycling in the joinery industry. We have a dedicated ‘waste management and recycling’ division. As a company we are fully self reliant in dealing with all waste and packaging products and all recyclable materials on site. We have also developed an integrated approach to resource efficiency to ensure the most effective use of natural resources. We are conscious of the need to reduce our carbon footprint and manage our natural resources effectively. Our production facility gets much of it’s day to day power needs from 2 wind turbines with an electrical output of 4.2 megawatts and a Biomass steam turbine with an electrical output of 2.8 megawatts. The wind turbines are capable of powering 2,260 homes annually. The installation will easily achieve annual savings of over 9,000 tonnes of carbon emissions showing Baskil Window Systems commitment to protecting our environment.


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

We got a new front door from Baskil

We got a new front door from Baskil. Dermot came out and was so helpful gave loads of options within our budget. We are delighted with the service and our front door looks amazing and loads of neighbours have commented on it. I cannot recommend highly enough. Professional helpful and amazing workmanships. 5star

9 March 2026
Unprompted review
Rated 5 out of 5 stars

We recently had triple glazed windows…

We recently had triple glazed windows and a new front & back Door installed by Baskil Windows and honestly couldn’t be happier with the whole experience from start to finish.

Dermot/Dermy our sales advisor, was absolutely brilliant. He was extremely professional, friendly and knowledgeable without ever being pushy. He took the time to explain everything clearly, answered all our questions and made the whole process completely straightforward. He was regularly giving us timeframes and was responsive at all times when we had questions. Topman!

The two fitters who came out were fantastic as well. They were efficient and extremely tidy, working to a very high standard and taking great care throughout the installation. You could tell they took pride in their work, absolute Gentlemen.

The transformation is honestly amazing. The new triple glazed windows have completely changed the look of the house, and we are genuinely delighted with how they have turned out\. The photos really show the difference, we look forward to noticing the heat efficiency we retain with our new windows in the winter.

A massive thank you to Dermot and the fitting team for making the whole experience so easy and stress free. We would have absolutely no hesitation in recommending Baskil Windows to anyone considering new windows & Doors.

**10/10 from us – absolutely delighted! 👏**

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with my window from Dermy

Delighted with my window from Dermy, great quality, excellent workmanship and a professional service from start to finish, hes also a fellow Spurs supporter, so clearly he has excellent taste! Highly recommend! 😁

10 August 2026
Unprompted review
Rated 5 out of 5 stars

We recently had our new house fitted by…

We recently had our new house fitted by Malachy from Baskil Windows. On Malachy's advice we dedided to go for the Passiv window with triple glazing. Wow, just wow. We actually cannot believe how good they look and how strong our doors are. We upgraded from composite doors to their Ultratech doors. We had read the reviews on Baskil and initially we were dubious of using Baskil. However as people often say you buy from people and we would certainly recommend anyone to contact Malachy. His product knowledge was excellent, his advice on designs etc were 1st class and his overall professionalism were outstanding. Quite a witty guy too, he just made the whole process seamless. If you're reading this and are wondering about Baskil just call Malachy. You won't be disappointed. Thanks Malachy and team.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Purchased two doors and a window

Purchased two doors and a window. Really pleased with the results. The fitters were neat and tidy, everyone i dealt with in the company was efficient and pleasant to deal with and the doors and window look great!

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Moved into my new house just over 4…

Moved into my new house just over 4 years ago now. 2 handles replaced within this time. The last handle that broke I had to fix myself. My previous house had the same windows for 20 years without an issue. Also one of the windows wasn’t sealed right also had to get this fixed. Poor quality and customer service.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Baskil supplied and installed bifold…

Baskil supplied and installed bifold doors for me a number of years ago. All flawlessly organised by Dermot. Brilliant service and excellent quality product which is still performing as good as it was after installation. Dermot turned the whole process around in no time from site measure right through to install. Everything about the process was seamless and all questions that were posed ahead of the order were answered confidently and promptly. I wohave no hesitation in using Dermot and Baskil again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service all round

Dermot was a great help in choosing the right fit for us. Danny and Paddy were fantastic when it came to fitting the windows and door, the guys were fast, their work was excellent and there was little to no mess. Thoroughly recommend

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Worst Customer Care

Recent enquiry to them was likely the worst customer experience I have ever had regarding home improvements. Thankfully apart from my time wasted my enquiry didnt cost me wasted money. Their dreadful customer service a warning of what could have been, a disaster of a job. Buyer beware all I can advise. There are so many professional and helpful companies for Windows and doors. My advice, also check the very poor reviews on Google.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommended

When I first met the Baskil rep Malachy he came and spoke to me regarding what windows / doors would suit my property - his advice was crucial - great advice resulted in a great product & we are so happy with the entire finish , some small issues I reported were sorted out within days & Mervyn the service rep was also so helpful

4 February 2026
Unprompted review

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