Excellent driver; however, how can drivers drive for that long without real rest? My driver came from Calgary going to Edmonton thru Hinton and then back to Calgary thru Red Deer—over 1,000km in one s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took the bus from Zurich to Barcelona, which arrived on time, and we traveled overnight with only a few stops. I slept well and took advantage of the night to travel in a sustainable way. I woke up... See more
Company replied
The driver was very informative about all upcoming stops, to prepare people. The coach was very clean with plenty of legroom. The air-conditioning worked well on a hot days journey. This was the 1st t... See more
Company replied
It was short noticed visit from Edmonton to Calgary and within few hours I managed to get my ticket for the destination to attend weekend Jalsa Salana Western Canada. Driver was very helpful to g... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The booking process is very streamlined…
The booking process is very streamlined but those bus companies WILL disappoint you.
6 September 2026
Unprompted review
SITE IS USER FRIENDLY
5 September 2026
Unprompted review
This was my first time using Busbud
This was my first time using Busbud, and I had a really great experience! The booking process was easy, and everything went smoothly with my trip. I especially appreciated how friendly and helpful the bus driver was. He helped me with my big luggage, was very kind when checking tickets, and was friendly with the other passengers as well. We also arrived right on time according to the estimated arrival time. Overall, I’m really happy with my first experience and would definitely use Busbud again! 🚌💗
5 September 2026
Unprompted review
Value for money had a wonderful…
Value for money had a wonderful experience
4 September 2026
Unprompted review
Convenient
Convenient, friendly staff, good wifi. Would have been better if train was not delayed by an hour.
8 August 2026
Unprompted review
It was nice trip
It was nice trip, driver was amazing. So caring, fun and nice.
3 September 2026
Unprompted review
Nothing wrong with the Bus Service but…
Nothing wrong with the Bus Service but all wrong with the M5 what delayed my trip from Plymouth to Bristol Airport by 90 min. It was only seconds not missing my flight to Basel.
4 September 2026
Unprompted review
Reply from Busbud
Hello Michael,
Thank you for sharing your experience with us. We understand how stressful unexpected delays can be, especially when it impacts important travel plans like catching a flight. While the delay on the M5 was beyond our control, we're glad to hear that the bus service itself met your expectations.
We appreciate your patience and understanding in such situations. If there's anything further you'd like to discuss, please feel free to reach out to us directly at support@busbud.com.
Warm regards,
— Your Busbud Team
The reason I use Trustpilot
It allows me to make informed based decisions
5 September 2026
Unprompted review
Easy to book online
4 September 2026
Unprompted review
I’m confused with which bus I’m getting…
I’m confused with which bus I’m getting Rider Express,Bus bud or Red Arrow?????
1 September 2026
Unprompted review
I Highly Recommend BusBud
I used BusBud to book tickets in Brazil and would highly recommend the service to anyone looking to book a bus to m cities like Barreinrihas or Sao Luis. It's a lot easier for English speakers than trying to navigate the individual bus provider websites, which typically don't have an option to view the information in English.
4 September 2026
Unprompted review
Efficiency wiithout stress.
4 September 2026
Unprompted review
Kind stuff
Kind stuff, cleanliness of the stuff and the bus. The bus was also comfortable. City link the Best!
25 August 2026
Unprompted review
Reply from Busbud
Hello, Narishia
Thank you kindly for your review! It's wonderful to hear that you found our staff kind and the bus clean and comfortable. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Egnetta
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Your positive feedback, expressed as "Super good 👌", really brightens our day. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Amazing people and an amazing trip
Amazing people and an amazing trip, I am going to definitely do this again!!
3 September 2026
Unprompted review
Reply from Busbud
Hello, Silas
Thank you kindly for your review! We at Busbud love hearing about your amazing trip and the wonderful people you encountered along the way. It's fantastic to know that you're planning to use our service again!
At Busbud, we continuously strive to help you search, compare, and book your sustainable travel needs. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was easy service
It was easy service. Polite driver, on time fair value
2 September 2026
Unprompted review
Reply from Busbud
Hello,
Thank you kindly for your review! We're delighted to hear that you found our service easy, our drivers polite, and our timing accurate. It's wonderful to know that you felt the value was fair. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Moe
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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