Excellent driver; however, how can drivers drive for that long without real rest? My driver came from Calgary going to Edmonton thru Hinton and then back to Calgary thru Red Deer—over 1,000km in one s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The bus left early, location was great, finding the bus was easy, staff were helpful, bus arrived early to the airport. Booking process was quite easy and straightforward, found bus bud by just search... See more
Company replied
It was clean, not crowded and the driver helps you if you are carrying heavy luggage. The booking process is pretty easy and convenient if you want to add your ticket to your apple/ Google or Samsung... See more
Company replied
I took the bus from Zurich to Barcelona, which arrived on time, and we traveled overnight with only a few stops. I slept well and took advantage of the night to travel in a sustainable way. I woke up... See more
Company replied
Company details
Written by the company
Busbud is the ultimate platform for all your bus and train travel needs. Our website and apps provide instant access to the most extensive global network of city-to-city buses and trains. With just a few clicks, you can easily discover thousands of destinations around the world and book your next bus or train trip online. We make it easy for you to plan your next adventure or commute and find the perfect bus or train ride to take you there. With Busbud, you can sit back, relax and enjoy the ride, knowing that you have everything you need to make your next bus or train trip a success.
Contact info
Montreal, Canada
- support@busbud.com
- www.busbud.com
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The reason I use Trustpilot
It allows me to make informed based decisions
5 September 2026
Unprompted review
Reply from Busbud
Hello, Campbell
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to know that our platform aids you in making informed decisions. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Easy to book online
4 September 2026
Unprompted review
Reply from Busbud
Hello, Lisa
Thank you kindly for your review! We're glad to hear that you found our online booking process easy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I’m confused with which bus I’m getting…
I’m confused with which bus I’m getting Rider Express,Bus bud or Red Arrow?????
1 September 2026
Unprompted review
Reply from Busbud
Hello, Donna
I'm sorry to hear you're feeling confused about which bus you're booking. We understand how important clear information is for a smooth travel experience.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I Highly Recommend BusBud
I used BusBud to book tickets in Brazil and would highly recommend the service to anyone looking to book a bus to m cities like Barreinrihas or Sao Luis. It's a lot easier for English speakers than trying to navigate the individual bus provider websites, which typically don't have an option to view the information in English.
4 September 2026
Unprompted review
Reply from Busbud
Hello, Oneil
Thank you kindly for your review! We are thrilled to hear that our platform made it easier for you to book your bus tickets in Brazil and that it was especially helpful as an English speaker. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Vivi
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to hear that you found the ticket buying process easy. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Efficiency wiithout stress.
4 September 2026
Unprompted review
Reply from Busbud
Hello, Martin
Thank you kindly for your review! Your words, "Efficiency without stress," truly encapsulate what we strive for at Busbud. We love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Kind stuff
Kind stuff, cleanliness of the stuff and the bus. The bus was also comfortable. City link the Best!
25 August 2026
Unprompted review
Reply from Busbud
Hello, Narishia
Thank you kindly for your review! It's wonderful to hear that you found our staff kind and the bus clean and comfortable. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Egnetta
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Your positive feedback, expressed as "Super good 👌", really brightens our day. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Amazing people and an amazing trip
Amazing people and an amazing trip, I am going to definitely do this again!!
3 September 2026
Unprompted review
Reply from Busbud
Hello, Silas
Thank you kindly for your review! We at Busbud love hearing about your amazing trip and the wonderful people you encountered along the way. It's fantastic to know that you're planning to use our service again!
At Busbud, we continuously strive to help you search, compare, and book your sustainable travel needs. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was easy service
It was easy service. Polite driver, on time fair value
2 September 2026
Unprompted review
Reply from Busbud
Hello,
Thank you kindly for your review! We're delighted to hear that you found our service easy, our drivers polite, and our timing accurate. It's wonderful to know that you felt the value was fair. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello, Moe
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Its ok for the price
Seats worn, air conditioning broke, charging outlets very loose
2 September 2026
Unprompted review
Reply from Busbud
Hello, Peachez
We're sorry to hear about your experience with the worn seats, broken air conditioning, and loose charging outlets. Your comfort during your travels is very important to us and we truly appreciate your feedback.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Seats too close together and chargers…
Seats too close together and chargers not working. Apart from that easy to book and departure/arrival on time.
3 September 2026
Unprompted review
Reply from Busbud
Hello, Jason
I'm sorry to hear about the discomfort due to the close seating and the issue with the chargers during your recent journey with us. We understand how important these details are for a pleasant journey and we appreciate you bringing this to our attention.
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! Despite the minor setbacks, we're glad that you found the booking process easy and the departure/arrival times reliable. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was ok I will use you again
31 August 2026
Unprompted review
Reply from Busbud
Hello, Dolores
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We are pleased to hear that you will be using our service again in the future. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
You deliver what you advertised.
2 September 2026
Unprompted review
Reply from Busbud
Hello, Lawrence
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! It's great to hear that we delivered exactly what we advertised. We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Everything was gud
31 August 2026
Unprompted review
Reply from Busbud
Hello, Thando
Thank you kindly for your review! We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
It was clean
It was clean, not crowded and the driver helps you if you are carrying heavy luggage. The booking process is pretty easy and convenient if you want to add your ticket to your apple/ Google or Samsung wallet.
1 September 2026
Unprompted review
Reply from Busbud
Hello, Maria
Thank you kindly for your review! Your positive feedback about our clean buses, helpful drivers, and easy booking process is greatly appreciated. We are delighted to hear that you found adding your ticket to your Apple, Google, or Samsung wallet convenient. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
Reply from Busbud
Hello,
Thank you kindly for your review! We are pleased to know that you found our booking process fairly easy. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
The bus was on time.They always update…
The bus was on time.They always update passengers in each destination
1 September 2026
Unprompted review
Reply from Busbud
Hello, Noluthando
Thank you kindly for your review! We're thrilled to hear that you appreciated our timely service and regular updates at each destination. At Busbud, we love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
I seep nicely
1 September 2026
Unprompted review
Reply from Busbud
Hello, Lucky
Thank you kindly for your review! It sounds like you had a comfortable journey with us. We at Busbud love helping you search, compare, and book your sustainable travel needs! We look forward to helping you travel when you want, where you want, all over the globe!
Happy trails!
Your Busbud team
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