Purchased in the sale as a gift for my daughter, who wanted a cross body bag. Absolutely delighted when it arrived but it wasn’t delivered in a box as I’ve had in All Saints deliveries previously, onl... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Good prompt service ... the product was delivered within two days...
The item I purchased was a bracelet
It was half price in the sale
No wonder
It keep coming loose and can’t wear it because I will loose it.
Going to take it back .
Disappointed 😞
love the dress, yet to wear, but efficient delivery to Mexico, so I'm happy
My new jacket arrived ahead of schedule and I’m honestly thrilled with it. It’s exactly the piece my wardrobe was missing. I love the brand, but out of everything I own, this one is by far my favorite.
The courier partner has left the parcel at the doorstep without my confirmation and he hasn’t followed the secure signatory delivery
I was so impressed with the leather Mary Jane’s I bought a month ago, I bought the black leather loafers and they are so comfortable. I honestly feel all saints should add more types of shoes to their stock. They are so well made and incredible comfortable. I would but more.
Delivery Service good. Arrived on time packed in eco-friendly packaging. The item I ordered (Jett Brown Leopard print jeans) was too large size 26! (They would have fallen down) These are no longer available on the AllSaints site - so getting a smaller pair (24!) from another supplier.
Love my new Orla jacket, normally a size 14/16 but ordered a 12 and the fit is perfect…still plenty of room for a chunky knit underneath. Got it for a decent price in the sale too 🤩 buy it…you won’t be disappointed!
What i love about this company is that im never disappointed in the quality of their products, premium quality, the fits are amazing, the fabrics are always top grade and their styles are timeless.
And the shipping is fast and efficient!!
Congrats All Saints, you guys do it right !
I am extremely pleased with my recent experience with AllSaints and would particularly like to commend Ramiz and Martina from the AllSaints Customer Service Team for their outstanding assistance.
I contacted Customer Service regarding the LOBKE KNIT CREW – XXL, Charcoal Grey, and was genuinely impressed by the speed of the response, professionalism and willingness to help. Both Ramiz and Martina handled my enquiry with courtesy and efficiency, making the entire process straightforward and stress-free.
I was also particularly pleased that AllSaints was able to arrange a price adjustment, allowing me to benefit from the revised price. This was greatly appreciated and demonstrated a real commitment to customer satisfaction.
The LOBKE KNIT CREW is an excellent product, but it was the quality of the customer service that really stood out. It is refreshing to deal with a company whose representatives take ownership of an enquiry and ensure that the customer feels valued.
A sincere thank you to Ramiz and Martina for your excellent service, prompt responses and professional assistance. You are a credit to the AllSaints Customer Service Team.
A thoroughly positive experience. AllSaints has certainly earned my trust and future custom. I would have no hesitation in recommending AllSaints to others.
Fabulous clothing. Good quality, fits perfectly and very speedy standard delivery. Very pleased
Absolutely beautiful AllSaints wrap. It arrived exactly as described and the quality is gorgeous. It looks and feels luxurious, drapes beautifully and is so easy to wear. I’m delighted with my purchase and would highly recommend it.
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