AllSaints (Official) Reviews 

9,642
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,724 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, gorgeous materials, and stylish clothing designs that make everyday wear truly stand out and impress. People also highlight the very prompt delivery service, careful protective packaging, and extremely helpful assistance provided during their smooth online shopping journey. Some reviewers were not happy with the sizing, mentioning that certain garments often did not fit properly or simply ran far too large for comfort. A few consumers also noted occasional delivery delays, important packages getting lost in transit, or receiving online orders that were unfortunately damaged.

What people talk about most

Product

People report positive experiences with products, highlighting exceptional quality and stylish designs.... See more

Quality

Clients share positive opinions on quality, consistently highlighting outstanding craftsmanship and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very fast shipping times... See more

Order

Reviewers highlight ambiguous aspects of order experiences, sharing a mix of strong satisfaction and... See more

Service

Consumers find service to be positive, highlighting professional, fast, and smooth experiences from purchase... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased in the sale as a gift for my daughter, who wanted a cross body bag. Absolutely delighted when it arrived but it wasn’t delivered in a box as I’ve had in All Saints deliveries previously, onl... See more

Company replied

Rated 5 out of 5 stars

This was an all round positive experience with very prompt, next day delivery, free returns & a very quick refund. Sadly the item I ordered was beautiful but I found they came up large & were too big... See more

Company replied

Rated 5 out of 5 stars

Excellent online shopping experience! The jacket I ordered was great, but it just didn't fit the way I had hoped. Luckily returning the item was a breeze. I really appreciate the quick shipping both w... See more

Company replied

Rated 5 out of 5 stars

I’ll admit I was trepidatious about purchasing a hi-dollar item (black leather pants) on-line without having tried them on, but boy did I luck out. The XS fit like a glove (5’2”, 110lbs) and the leath... See more

Company replied


Company details

  1. Clothing Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

About AllSaints (Official)

Written by the company

Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.

AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.

The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.3

All reviews

(9,642)

7,927 reviews in the last 12 months

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Rated 5 out of 5 stars

The Missing Piece in My Wardrobe

My new jacket arrived ahead of schedule and I’m honestly thrilled with it. It’s exactly the piece my wardrobe was missing. I love the brand, but out of everything I own, this one is by far my favorite.

6 September 2026
Rated 5 out of 5 stars

I was so impressed with the leather…

I was so impressed with the leather Mary Jane’s I bought a month ago, I bought the black leather loafers and they are so comfortable. I honestly feel all saints should add more types of shoes to their stock. They are so well made and incredible comfortable. I would but more.

6 September 2026
Rated 4 out of 5 stars

Delivery Service good

Delivery Service good. Arrived on time packed in eco-friendly packaging. The item I ordered (Jett Brown Leopard print jeans) was too large size 26! (They would have fallen down) These are no longer available on the AllSaints site - so getting a smaller pair (24!) from another supplier.

5 September 2026
Rated 5 out of 5 stars

Stunning Oral Jacket 🤩

Love my new Orla jacket, normally a size 14/16 but ordered a 12 and the fit is perfect…still plenty of room for a chunky knit underneath. Got it for a decent price in the sale too 🤩 buy it…you won’t be disappointed!

6 September 2026
Rated 5 out of 5 stars

Top notch all around!

What i love about this company is that im never disappointed in the quality of their products, premium quality, the fits are amazing, the fabrics are always top grade and their styles are timeless.
And the shipping is fast and efficient!!
Congrats All Saints, you guys do it right !

5 September 2026
Rated 5 out of 5 stars

Excellent Customer Service and Great Value

I am extremely pleased with my recent experience with AllSaints and would particularly like to commend Ramiz and Martina from the AllSaints Customer Service Team for their outstanding assistance.

I contacted Customer Service regarding the LOBKE KNIT CREW – XXL, Charcoal Grey, and was genuinely impressed by the speed of the response, professionalism and willingness to help. Both Ramiz and Martina handled my enquiry with courtesy and efficiency, making the entire process straightforward and stress-free.

I was also particularly pleased that AllSaints was able to arrange a price adjustment, allowing me to benefit from the revised price. This was greatly appreciated and demonstrated a real commitment to customer satisfaction.

The LOBKE KNIT CREW is an excellent product, but it was the quality of the customer service that really stood out. It is refreshing to deal with a company whose representatives take ownership of an enquiry and ensure that the customer feels valued.

A sincere thank you to Ramiz and Martina for your excellent service, prompt responses and professional assistance. You are a credit to the AllSaints Customer Service Team.

A thoroughly positive experience. AllSaints has certainly earned my trust and future custom. I would have no hesitation in recommending AllSaints to others.

4 September 2026
Rated 5 out of 5 stars

Absolutely beautiful AllSaints wrap

Absolutely beautiful AllSaints wrap. It arrived exactly as described and the quality is gorgeous. It looks and feels luxurious, drapes beautifully and is so easy to wear. I’m delighted with my purchase and would highly recommend it.

5 September 2026

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