I originally opened my Monzo account as it was recommended as a good amount for use on holiday, plus I could withdraw cash while abroad and not incur a fee. On return home I opened up a simple savi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Feel better in control of money. Can see money from various accounts not just Monzo. You can create mini cars/ accounts and pots for different projects and remove or rename as and when. My 8yo son has... See more
So far I have had a great experience with Monzo. Initially only wanted an o line bank to use abroad to avoid paying fees. However, I find myself using Monzo more and more. Monzo makes transfers a dodd... See more
Having been with the same bank for almost half my life it was with some trepidation (and no small amount of anxiety) that I bit the bullet and made the change to Monzo. Well hello 2026!!! I abso... See more
Company details
About Monzo
Written by the company
We're building the bank of the future - complete with instant notifications, built-in budgeting tools, free payments abroad, 24/7 customer service and much more!
Monzo is a bank for everyone, built together with our community. We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo and we think the best way to do that is by being as open as possible.
Join the revolution today.
Contact info
38 Finsbury Square, EC2A 1PX, London, United Kingdom
- www.monzo.com
4.6
Excellent
72K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Professionals!!!!
6 September 2026
So much more insight into your finances…
So much more insight into your finances than other traditional banks!
7 September 2026
Great banking always
Easy to use love the daily total
Amount updates and the flexibility of savings pots.
7 September 2026
Thank you for resolving my query.
Thank you for resolving my query.
🫶
1 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
2 days for a review of an account is…
2 days for a review of an account is FAR TOO LONG. My money is stuck for around 48 hours.
7 September 2026
Unprompted review
Reply from Monzo
Hi Andrei, thanks for your review.
We understand how frustrating it is not to have access to your account.
If you need any further support, please chat with us in the Monzo app, or you can email us at help@monzo.com. Either way, we'll get back to you as soon as we can.
And if you'd like to raise a complaint about your experience, please email our team at complaints@monzo.com. They'll review this in full to provide you with our response. You can also find out more about raising a complaint here: https://monzo.com/help/legal-stuff/make-complaint-web/
Brilliant
Brilliant! This account makes me want to look at my money an a regular basis. The interactive insights motivate me to utilise my salary and help me to actively see what I’m spending. The app is instant and I love the layout.I feel like a millionaire with the rounding feature in grow - Thanks 🤩
7 September 2026
So easy to pay bills or request money
So easy to pay bills or request money. Much easier than traditional banking. I’ve received free money for referrals and banking was charge and hassle free in Europe.
7 September 2026
If you travel you need Monzo
Monzo is one of the best cards I've used, the international exchange rate is amazing and the app UI is very pleasant to use.
6 September 2026
Very easy to use the App
6 September 2026
Monzo
Great bank never any issues at all best bank had even better than main high street banks
6 September 2026
This card is very easy to use abroad as…
This card is very easy to use abroad as most establishments accept it. The only drawback with the smaller shops is that they want to put a 5% fee on it.
6 September 2026
Monzo is great
Monzo is great - at home and abroad.
Easy to save money, easy to transfer between acounts.
My go to card, especially on holiday.
6 September 2026
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