Mobility Direct Reviews 

193
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for... See more

Rated 5 out of 5 stars

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend... See more

Rated 5 out of 5 stars

We hired a hospital bed and hoist for my grandson , mobility direct we’re kind, obliging, and genuinely committed to making everything easier for us . From start to finish their service was fantas... See more

Rated 5 out of 5 stars

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... See more

Company details

  1. Mobility Equipment Supplier
  2. Medical Supply Store
  3. Scooter Rental Service
  4. Wheelchair Rental Service

Written by the company

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(193)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Mobility Direct- Excellent service

Mobility direct delivered knee rover a day early (ordered on Sunday, delivered first thing Monday morning). I was out when delivery driver dropped off scooter and he brought it up to apartment door for me. They went above and beyond, and very responsive to any questions. Highly recommended their service.

16 April 2023
Rated 5 out of 5 stars

Can’t recommend them enough

Can’t recommend them enough. Martin easy and efficient to deal with. Great service with a smile from Joe. The best company in your hour of need.
Marion

24 February 2023
Unprompted review
Rated 5 out of 5 stars

5 Star Service, highly recommend!

The correspondence with Martin in Mobility direct was so seamless and he made a difficult time for us much easier by facilitating drop off and collection of the mobility scooter to times and places that suited us. When I needed to extend the time I had the scooter, I simply emailed Martin and he responded almost immediately, assuring me this was no problem. I had to extend having it more than once! Every time he made it so easy.
Having the scooter made getting around possible as I could not use crutches. I flew around everywhere on it and managed to keep life pretty normal even without being on 2 feet!
I honestly could not recommend Martin and Mobility Direct more highly.

7 February 2023
Rated 5 out of 5 stars

I bought a Solax folding scooter with…

I bought a Solax folding scooter with some purposes for use. We were going to a convention in January and I can walk some but wanted backup if needed. I wanted to take the monorail as a part of transportation. I ordered at the first of December and Mobility Direct wanted to make sure I got it during high shipping times, and sent it over night. I was very pleased with their quick response. In order to work out all the kinks, I started using it right away. My husband is handicapped and was willing to help by using it when going anywhere prior to our trip. This meant getting it in and out of the car, using in Dr. offices, restaurants, shopping, and on trails. By the time of the convention, I was confident I could handle the scooter and it run smoothly. I found it a little heavy to lift very high by myself but I have a van with side door slides and that worked well. If I were to use to all day through the exhibits, I need a second battery or have to stop and charge it. I did not need this as I can walk the exhibits. I left it with the floor attendant and came back for it later. It worked well on the Monorail both folded and unfolded. When using it as a piece of luggage, it is balanced in my hand and takes very little effort to roll it. I could have sold it over and over. I did many demos and answered them a lot of questions. I have a Ford C-max hybrid hatchback, and with one seat laid down I can get both my husband's larger scooter (that does not fold,weighing 300 lbs) and the Solax in the car. Often we also add a knee scooter. I am very glad I bought this scooter and it has met and exceeded my needs. I have yet to fly with it but can tell it will work well there too.

4 January 2023
Unprompted review
Mobility Direct logo

Reply from Mobility Direct

Hi Monica. I think this review is for a different company with the same or similar name to ourselves. We are based in Dublin, Ireland and we don't sell the Solax brand of scooter.

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Delivered so fast and so helpful.
Easy to extend rental when needed.
Cannot recommend more.
With a broken leg and ankle the rover was perfect and gave me the ability to get out of the house. I felt very secure and stable using it!

6 December 2022
Rated 5 out of 5 stars

Mobility Direct is an exceptional…

Mobility Direct is an exceptional company I have been dealing with Martin since July to date and the care and support is super efficient and nothing is too much trouble. Martin goes above and beyond with the level of service given. The installation man who installed the equipment was also very polite and efficient. I will definitely use this company again and would have no hesitation recommending them. Thank you Martin. Stephanie 😊

24 November 2022
Unprompted review
Rated 5 out of 5 stars

What a wonderful service

What a wonderful service! Scooter was waiting for me at the hotel reception as promised. A nice modern lightweight scooter. I was able to participate in everything around Dublin. Great service and price. Thank you.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service and great value for money

Got home from hip replacement surgery on 30th June. My orthopaedic chair was delivered as arranged next day. Fantastic service. Chair was collected today. Would highly recommend this Company. So great to deal with. Thank you...Olive

16 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Martin was very helpful. My rented Knee scooter was delivered and collected when promised by a pleasant driver. I would definitely recommend Mobility Direct.

18 June 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, delived on time by a very friendly driver. Excellent mobility scooter, unkomplicated reservation and friendly manager. All i can say is it made our holiday, could do all the lovely walks and visit the beautiful gardens in wicklow
Thank you martin
Emilie from switzerland

30 April 2022
Unprompted review
Rated 5 out of 5 stars

Post hip op chair

Very prompt. Clear communication . Very straightforward. Delivered next day, driver was top man , full of Very helpful information. Highly recommended.

14 March 2022
Rated 5 out of 5 stars

Top Company

I contacted Martin Murray at Mobility Direct from Manchester (UK). I wanted to hire a wheelchair for my brother- in -law in Dublin over Christmas so he could go
out more. The wheelchair was delivered promptly and set up for him. Martin provided us with an efficient reliable service.

11 January 2022
Unprompted review
Rated 5 out of 5 stars

Extremely good service

Extremely good service. Scooter delivered to the requested hospital. Excellent communication. Martin is a very nice person to deal with. Would not hesitate to recommend Mobility Direct.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Ultra Dependable Service

A very positive and unique experience working with Martin during this unprecedented Covid pandemic as schedules constantly changed! Martin was ALWAYS accommodating and readily changed our reservations.
This scooter & wheelchair we’re used for the Father of the Bride during the wedding week at Luttrellstown Castle.

26 August 2021
Unprompted review

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