MN photo video Reviews 

22,118
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came... See more

Company replied

Rated 5 out of 5 stars

I've ordered urgent equipment on line on three occasions. Each time Miss Numerique delivered within 24 hours, the product was exactly as described and in perfect condition. These people are really goo... See more

Rated 5 out of 5 stars

Ordered from them twice, awesome experience on both occasions. Great selection of products, actually in stock (not ordered and then have to wait), delivered incredibly fast too! Prices as low as you c... See more

Company replied

Rated 2 out of 5 stars

I ordered on the 2/10 a godox speedlite. Now after inquiry from my side, I got told that my order got cancelled. This happened without any notice. They claim an email was sent on the 2/10 and the 4/10... See more

Company replied

Company details

  1. Photo Shop

Written by the company

MN photo vidéo est une société constituée d'une équipe de passionnés de photographie, qui propose à des clients exigeants, amateurs ou professionnels, un large choix de produits photo et vidéo. Nous-mêmes photographes, nous savons combien il est important de pouvoir disposer de matériel de qualité, de conseils et d'une qualité de service professionnelle ! En tant que spécialistes du matériel photo et vidéo, nous entendons donc vous faire bénéficier d'une sélection des produits les plus fiables mais également d'un service de premier ordre au travers : _ de notre logistique en temps réel qui vous fournit des indications de stock et de délais 100% fiables, et vous permet de suivre votre commande à tout moment ; _ de l'expédition de votre commande sous 24 heures pour les produits en stock avec débit de votre carte bancaire à l'expédition du colis ; _ de notre service clients à votre disposition par courrier électronique ou par téléphone (ligne non surtaxée)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(22,118)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A first class company

I have bought a camera plus a few extras like UV filters. I can not fault them. An excellent company with excellent after care. I have written two requests for a clarification and the response came in less than three hours.
Having ordered a relatively expensive camera and one or two extras the delivery system is first class. Everything has arrived within 24 hours.
Highly recommend them.

5 August 2025
Unprompted review
MN photo video logo

Reply from MN photo video

Hello John, thank you very much for your review ! We are happy to read your satisfaction, which means a lot to us.
We are looking forward to your next visit,
MN missnumerique team

Rated 5 out of 5 stars

Great

The delivered product is exactly as described and expected. Delivery time was also ok and communication with Miss Numerique was easy (in french) and respectful, I recommend

11 April 2025
Unprompted review
MN photo video logo

Reply from MN photo video

Hello Amina, many thanks for your review and trust ! We are very happy that you are satisfied by your order on our website.
See you soon,
Miss Numerique team

Rated 2 out of 5 stars

I ordered on the 2/10 a godox…

I ordered on the 2/10 a godox speedlite. Now after inquiry from my side, I got told that my order got cancelled. This happened without any notice. They claim an email was sent on the 2/10 and the 4/10. I only received an email of confirmation and my money got withdrawn via paypal. A refund has not happened although my order got cancelled.

8 October 2024
Unprompted review
MN photo video logo

Reply from MN photo video

Hello Olivier, we are very sorry for the inconvenience !
We did receive your order on the 02/10. But the Intracommunity VAT number that you mentionned was invalid, and thats' why we couldn't validate your order.
We have contacted you on the 02/10, in order to clarify the VAT number. We contacted you again on the 04/10. We have never received any answer and thats' why we had n o choice but to cancel your order, on the 07/10.
At the same time we also did the refund. Please note that the delay to get the refund depends on your bank.
All the messages that we send to you are available in your Missnumerique customer account and a copy is also sent by email. Don't hesitate to check your account, so that you don't miss any message.
Again we are sorry and wish you a nice day !
The Missnumerique team

Rated 5 out of 5 stars

Amazing!

Ordered from them twice, awesome experience on both occasions. Great selection of products, actually in stock (not ordered and then have to wait), delivered incredibly fast too! Prices as low as you can find but no compromise on service and quality. I only wish they took Amex, that's my only suggestion for the future! Great stuff, thank you, will happily order from here again and again.

5 January 2024
Unprompted review
MN photo video logo

Reply from MN photo video

Hello, many thanks for sharing your opinion ! Your suggestion has been noted. See you soon on our website.
The Miss Numerique team

Rated 5 out of 5 stars

Everything arrived on time here in Ireland

Everything arrived on time here in Ireland.As it was promised. I ordered twice different photography equipments. The price was competitive, the packaging good and the delivery fast. But the best thing is that you can easy talk with a human been by phone and they are very helpful. I have to say I talked with them in french. So overall very happy.

9 June 2021
Unprompted review
Rated 5 out of 5 stars

Superbly efficient

I've ordered urgent equipment on line on three occasions. Each time Miss Numerique delivered within 24 hours, the product was exactly as described and in perfect condition. These people are really good and deserve much success. I will certainly continue to use them and to recommend them to friends and clients.

21 April 2020
Unprompted review

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