MarketOnWeb Reviews 

15,376
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Contact via Messenger was great - customer service responds quickly and speaks English very well. :) I would especially like to praise Laura who is so kind and very reliable in her work. Thanks to... See more

Rated 5 out of 5 stars

I bought an electric blanket that worked super well! But this blanket unfortunately broke down after about 8 months. I suspect the cable is pulling too hard on the circuit board, because a piece... See more

Rated 5 out of 5 stars

MarketOnWeb offered a product I was looking for at an incredibly good price. They dispatched the item very quickly and replied to my after service query promptly and politely - it seems like they have... See more

Company details

  1. Garden
  2. Do-it-Yourself Shop
  3. Garden Center
  4. Pond Supply Store

About MarketOnWeb

Written by the company

MarketOnWeb is dé online specialist in huis-, tuin- en schoonmaakartikelen. Ontdek een uniek en uitgebreid aanbod aan praktische producten zoals onderhoudsproducten, boodschappentrolleys en telescoopstelen.

Waarom kiezen voor MarketOnWeb?

✔ Groot assortiment op voorraad
✔ Persoonlijke klantenservice
✔ Voor 17:00 besteld? Zelfde werkdag verzonden!

www.marketonweb.be

www.marketonweb.nl

MarketOnWeb est spécialisé dans les produits de nettoyage et d'entretien pour la maison, le jardin et la piscine. Vous trouverez également chez MarketOnWeb de nombreux autres produits pratiques qui vous faciliteront la vie !

Pourquoi choisir MarketOnWeb ?

✔ Grande gamme en stock
✔ Service client personnel
✔ Commandé avant 17h00 ? Expédié le même jour ouvrable!

www.marketonweb.fr

www.marketonweb.be/fr

MarketOnWeb ist auf Reinigungs- und Pflegeprodukte für Haus, Garten und Schwimmbad spezialisiert. Bei MarketOnWeb finden Sie auch viele andere praktische Produkte, die Ihnen das Leben erleichtern werden!

Warum sollten Sie sich für MarketOnWeb entscheiden?

✔ Großes Sortiment auf Lager
✔ Persönlicher Kundenservice
✔ Vor 17:00 Uhr bestellt? Noch am selben Werktag versendet!

www.marketonweb.de

www.marketonweb.at

MarketOnWeb is the online specialist in home, garden and cleaning products. At MarketOnWeb you will also find many other practical products that will make your life easier!

Why choose MarketOnWeb?

✔ Large range in stock
✔ Personal customer service
✔ Ordered before 17:00? Shipped the same working day!

www.marketonweb.eu

www.marketonweb.it

www.marketonweb.es


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(15,376)

3,144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never again!

On 12th of July I paid money to this company to deliver me a product ordered. It suppose to be delivered on 14th of July by DPD but that never happened. Today is 20th of July.
Both seller and delivery companies kept saying it was delivered then they stopped reacting ar all.
Don't trust MarketOnWeb as well as DPD. These 2 companies have no responsibility or respect to their customers.
So now, I have to ask: my bank, Consumentenbond, associations where these 2 "companies" are associated, ACM ConsuWijzer, etc.
These 2 companies seem to do business from taking money and not delivering ordered items. So, instead of an item ordered, I got a problem I've paid for with my own money.
Don't ever buy anything from MarketOnWeb or accept delivery from DPD!!!
P.S. 21st of July: MarketOnWeb - stop this lyes! You never requested any document and don't contact me at all after first 2 days.
Besides, what kind of document could you, possibly, request in this case? It was me that requested you to provide me with proof of item delivered! Which, of course, I never received because it never happened!
After your lies even here, instead of feeling sorry for causing trouble to the customer and keeping saying lies, now I am absolutely sure, you are the fraudster.
Fortunately, there are many effective ways to sort that out, including, UNIZO.
Stop bragging lies, pull yourself together and act responsibly, at last!

14 July 2026
MarketOnWeb logo

Reply from MarketOnWeb

Good day,


We are sorry to read your review.
You contacted us last week to let us know that you had not yet received your parcel. We replied to your message. Since the tracking information shows that your parcel has been delivered, we require some additional information from you. Unfortunately, we have not yet received your response.

Could you please send us the requested document? Once we receive it, we will be happy to investigate the whereabouts of your parcel.


Thank you in advance!


Kind regards,
Team MarketOnWeb

Rated 1 out of 5 stars

Chemical with expired date!

One of the products included in the pack- namely test stips for pool water test kit is expired from May 2026. I wrote to support twice and received no answer back. Given we talk about pool chemicals this should have been handled better in terms of checks or at least some courtesy in answering and sending another product

6 July 2026
MarketOnWeb logo

Reply from MarketOnWeb

Hello,

We are very sorry to hear that the item arrived expired. Please accept our sincere apologies for this.

Unfortunately, unless I am mistaken, I cannot find any previous email correspondence regarding this issue.

Could you please take a few photos of the damage and email them to info@marketonweb.be?

We will be happy to resolve this for you as quickly as possible.

Thank you in advance!


Kind regards,
Team MarketOnWeb

Rated 1 out of 5 stars

Not good

Unfortunately , the product arrived leaking.
Very slow delivery

2 June 2026
MarketOnWeb logo

Reply from MarketOnWeb

Good day,


Thank you for your feedback and our apologies that the package arrived damaged.
Unfortunately, I don’t currently see any email correspondence regarding this matter.
I will contact you shortly to resolve this as best as possible for you.
Wishing you a pleasant day.

Kind regards,
Team MarketOnWeb

Rated 1 out of 5 stars

Delivery two late/ package leaking

Delivery two late, package leaking. This was the second time i ordered, firts time went bad as well but i wanna give it a try because maybe was my bad luck.
I will not ordered again for sure

22 May 2026
MarketOnWeb logo

Reply from MarketOnWeb

Good day,

How unfortunate that both orders went wrong.
Our sincere apologies for the inconvenience.
Unfortunately, I cannot find any email correspondence regarding this second shipment.

Could you please send us some photos by email so that we can resolve this for you?

Thank you in advance!


Kind regards,
Team MarketOnWeb

Rated 5 out of 5 stars

Happy customer

Second time using MarketOnWeb, Order easy, Delivery fast, Well packed, Products as stated good quality, Service great: one item was missing from the order but it was sent the next day.

6 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look