Bottles coated brown
I received my brown soap dispensers for my salon (brown glass bottles with a pump) .
The pumps work now, but I’m returning the bottles.
Perhaps it’s not a good idea to place a difficult-to-remove sticker on a painted surface, especially when the brown coating comes off easily while trying to remove the glue while the large round sticker at the bottom of each bottle was super easy to remove, no damage whatsoever.
Brown coating on several bottles was already damaged upon arrival. Very disappointing product.
Reply from Hermie
Hello Vero,
We’re sorry to hear that the soap dispensers haven’t met your expectations and that the coating was damaged when you removed the stickers. This is, of course, not the experience we want you to have, especially for your salon where everything needs to look immaculate.
As you have indicated that you wish to return the bottles and have not yet been in contact with our colleagues, we'’d be happy to help you with this. The best way to do this is to send an email to info@hermie.com or call +32 (0)9 396 59 00. Our customer service team is ready to look into this with you and assist you with the return and finding a suitable solution.
(Sander)