Fast shipping and great service! I placed my order in the evening and it was delivered the very next day. I scanned the QR code on the sticker attached to the box to verify the product's authenticit... See more
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I started shopping from Joybuy around 2 months ago. My experience so far has been great. Very quick and transparent process, tracking order and shipment location is easy. I made orders around 10pm, a... See more
You and DHL have different policy. You sell goods and promot your products to reach the consumer as you diract, but DHL necklect your directives and over right all of your regulations!
I was really in need of my order unlike other apps where it takes ages to receive your package. Joybuy is everything ❤️❤️ Fast delivery, Excellent qualities of products and reasonable prices. I woul... See more
Company details
- Department Store
- also in
- Appliance Store
- Electronics Store
- Grocery Store
- Health and Beauty Shop
- Home Goods Store
Written by the company
Bij Joybuy draait alles om een uitstekende winkelervaring: kwaliteitsproducten, snelle en betrouwbare levering, scherpe prijzen en klantenservice die altijd voor je klaarstaat. We werken samen met bekende merken, verzenden direct vanuit onze locaties in het Verenigd Koninkrijk en de EU, en gebruiken slimme systemen om je bestellingen snel te leveren. Joybuy is momenteel beschikbaar in het Verenigd Koninkrijk, Nederland, Duitsland, Frankrijk, België en Luxemburg. -- Don’t just buy, Joybuy.
Contact info
Netherlands
- support@joybuy.com
- www.joybuy.nl
4.6
Excellent
27K reviews
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Good products and services
I did ordered 3 times every time fast and good delivery services. Superb!
25 October 2026
Fast delivery
2 November 2026
Goed product and snel delivery
2 November 2026
De kast is amazing
2 November 2026
Different policy
You and DHL have different policy. You sell goods and promot your products to reach the consumer as you diract, but DHL necklect your directives and over right all of your regulations!
2 November 2026
Thank you, everything is great
Orders are accepted and processed on the day of ordering, excellent quality products, goods and super fast delivery
1 November 2026
The driver didn’t even bother calling…
The driver didn’t even bother calling the intercom and left the parcels downstairs. I have a small baby so had to ask my neighbours for help as customer service couldn’t help.
1 November 2026
Fast Delivery & Authentic Product!
Fast shipping and great service! I placed my order in the evening and it was delivered the very next day. I scanned the QR code on the sticker attached to the box to verify the product's authenticity, and it was confirmed to be genuine.
I'm also happy that this Retinal Shot hasn't caused any skin irritation, despite being a stronger retinal product. Highly recommended! Will definitely purchase again!
23 October 2026
fast and reliable
1 November 2026
Super product and delivery!
1 November 2026
First Time Used … Now Converted
First time I used Joybuy & am impressed. Ordered some tins which came very well packed and delivered the very next day. Great find.
31 October 2026
everything and every otdering was…
everything and every otdering was delivered well. Products have good price and quality.
1 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You have not even deliver my products
You have not even deliver my products, always late, and you asked my experience? Very bad, I tried to support Chinese companies but it's not good
31 October 2026
Reply from Joybuy
Hi there,
Thank you for your feedback. We understand how frustrating delivery delay can be, and we hear your concern.
Regarding your recent order, we can confirm that a refund has been processed and should be reflected in your original payment account within 3–5 business days once processed.
We are actively working with our delivery partners to improve timeliness and reliability. If there is anything else we can assist you with, please feel free to reach out to us at support@joybuy.com.
Thank you for your patience and for giving us the opportunity to improve.
Warm regards,
Claire
Joybuy Support Team 🌟
Very fast delivery
Very fast delivery, the product was packed and put in the boxes very well organized, based on the temperature requirements.
31 October 2026
Delivered with care and in time
Delivered with care and in time! Positive feedback, I will definitely order again
31 October 2026
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