MandM Ireland Reviews 

8,873
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,510 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices, the exceptionally wide range of available branded fashion, and the consistently reliable quality of the products across multiple purchases. Many consumers frequently mention that the online store is very easy to navigate, and that their purchases usually arrive quickly and securely packaged. However, some reviewers noted issues with courier services occasionally leaving packages outside properties or parcels getting lost entirely. Some people experienced frustrating delivery delays and faced significant difficulties trying to contact customer support when unexpected problems with their shipments occurred.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with highly mixed experiences regarding shipping times and... See more

Product

Customers report great satisfaction with the product offerings, highlighting excellent quality and... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying widely among consumers.... See more

Quality

Users describe positive interactions with quality, consistently highlighting high-grade branded fashion... See more

Price

Clients share positive opinions on price, frequently highlighting great deals, affordable branded fashion,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great offers and prices. First time buying from this site. My only issue is the returns charge, it’s really steep. Makes me very cautious to continue ordering

Rated 5 out of 5 stars

Good quality branded fashion at a cheaper price. Delivery is fast and efficient. Good customer service if there is a problem. Only downside is returns are expensive if you need to return.

Rated 5 out of 5 stars

The sandals I ordered were exactly as they were illustrated on the site and were a perfect fit. I was not happy with delivery people leaving my package outside my gate on the road when the quite easil... See more

Rated 5 out of 5 stars

I am loving this we page so much to choose and broose and order. My daughter absolutely loves her clothes I got and my husband 💕 loving his light weight boat shoes. Its so reasonable and I spend hour... See more



Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Fashion Accessories Store
  4. Men's Clothing Store
  5. Sportswear Store
  6. Women's Clothing Store

Written by the company

MandM is one of Europe's leading online off-price retailers, offering the biggest brands in Fashion, Sport and Outdoor always up to 65% less than RRP.. With over 30 years experience and over 3 million active customers, we are proud to stock over 150 brands of clothing, footwear and accessories for the whole family. From adidas, Lacoste, UGG to New Balance and many more, we offer world-class brands at unbeatable prices. In addition to our Irish website, we have a UK site, and websites in 6 European countries.

Big Brands - Low Prices - Direct To You at MandM

Written by the company

Shop your favourite brands at unbeatable prices all year around.
Start hunting for bargain finds from quality Fashion, Sport and Outdoor brand names today. We guarantee always up to 65% off your favourite brands, but be quick - when it's gone, it's gone!

Contact info

4.1

Great

TrustScore 4 out of 5

9K reviews

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4.1

All reviews

(8,873)

1,411 reviews in the last 12 months

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Rated 5 out of 5 stars

No hassle.

No hassle. Order and your item is posted very quickly. I pay €12.99 a year postage which makes it even easier.
Thanks 😊

7 September 2026
Rated 5 out of 5 stars

The product choice is always good on…

The product choice is always good on the website & there's also a range of prices. The product is always correct when it comes and I'm always satisfied and I have never had a wrong or faulty products in the years I have ordered items from M&M direct.

1 September 2026
Rated 5 out of 5 stars

Live for the deals!

Always a great deal to catch, delivery is always rapid. 100% organic cottom Rosterods underwear over 60% off? Yes please! Couldnt reccommend more. Ever returning customer.

28 August 2026
Rated 2 out of 5 stars

Delivery way to slow.

From time order placed to delivery is really, really slow - like 11 days slow - and that is with Unlimited Delivery. Used to be much faster. Products are good though.

1 September 2026
MandM Ireland logo

Reply from MandM Ireland

I apologise for the inconvenience caused by this parcel not arriving yet. 
I can see that we have since sent you an email to provide an update on this parcel and our Delivery Timeframes.

Rated 2 out of 5 stars

Delivery was too late

Delivery was too late

28 August 2026
MandM Ireland logo

Reply from MandM Ireland

I apologise for the inconvenience caused by having a late delivery. 
I have sent you an email now so we can look into this further for you.

Rated 1 out of 5 stars

Ordered items on 20 August 26 and order…

Ordered items on 20 August 26 and order was dispatched according to m and M direct and still on the 30 August package still hasn't handled over to GLS
I had to buy clothes for my trip and now I am still waiting for my package.

20 August 2026
MandM Ireland logo

Reply from MandM Ireland

I apologise for the inconvenience caused by not receiving your parcel.
We have sent you an email now advising how we will work to resolve this for you.

Rated 1 out of 5 stars

The clothes are in terrible terrible…

The clothes are in terrible terrible condition. They do not look authentic at all. I was incredibly shocked at the quality of the materials and these are suppose to be big brands like siksilk , Jack and jones , gap. I whole heartedly believe these are Chinese knock offs. And unfortunately I don’t not have the option to return them as I am in the Republic of Ireland and there is no returns process for me to follow.

27 August 2026
MandM Ireland logo

Reply from MandM Ireland

I am sorry to hear you aren't happy with the quality of items you have received in your order. All the products we sell are the same as Jack&Jones, GAP, SikSilk and Bench would offer in their Outlet Stores or via other online retailers. 

Our items are not fake or counterfeit. 

If you’re unhappy with your goods you can return them under our no quibbles returns guarantee within 28 days. To return your items, please visit our returns portal at: https://mandmdirecteu.returns.international/

Many thanks,

Ben

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