I initially came across Rise and Shield independently while researching high altitude rescue insurance. Then I discovered that the guide service I'm using also recommends them. I was pleasantly surpri... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I initially came across Rise and Shield independently while researching high altitude rescue insurance. Then I discovered that the guide service I'm using also recommends them. I was pleasantly surpri... See more
Company replied
Booking the right insurance was very easy with a simple process. I had a number of questions that got answered clearly and efficiently by the Rise and Shield team. I haven’t started my trip yet so I c... See more
Company replied
Rise & Shield had the best policy for Nepal trekking that I could find and had a very competitive rate compared to another provider for similar terms. I was also able to get insurance for cancellatio... See more
Company replied
This is a review for the purchase of the travel insurance only. I wanted an annual plan with an option for extreme adventure as I am hoping to summit Mt Kilimanjaro in August. I am an expat who travel... See more
Company replied
We’re Rise & Shield, the adventure-obsessed travel-insurance specialists who believe incredible journeys should never be cut short by unexpected mishaps. After all, memories should never be medical bills, ever. From alpine switchbacks to equatorial surf breaks, our flexible policies cover more than 150 adrenaline-charged activities, like trekking to 6,500 m, off-piste skiing, scuba diving, mountain biking and plenty in between. No matter where you set off from, or where your compass lands next, our “anywhere-to-anywhere” cover keeps you protected across the globe, even if you’re already on the road when inspiration strikes. Choose a single-trip plan for a once-in-a-lifetime expedition or lock in an annual multi-trip policy to roam freely all year; every option comes with 24/7 medical-emergency assistance, swift helicopter evacuation, and a claims process designed for travellers, not paperwork. We’re authorised and regulated in the UK by the Financial Conduct Authority (FRN453654), underwritten by Optimum Global Insurance and reinsured by Lloyd’s of London, so your safety net is as solid as the routes you tackle. Wherever adventure calls, we’ve got your back, so you can travel the world bravely and come home with only the best stories.
Optimum Global Limited (Rise & Shield), 4th Floor, 21 Perrymount Road, Haywards Heath, West Sussex, RH16 3TP, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rise & Shield
Straightforward buying process and much cheaper than other options out there!
Reply from Rise & Shield
While I didn't have to make a claim, I found it really easy to purchase my policy. I like that they covered adventure activities as other insurers I looked at didn't. Would use Rise & Shield again.
Reply from Rise & Shield
This company was recommended by my travel agent for adventure cover. Luckily I didn’t need to use it. I did have some questions before my trip and they were very responsive.
Reply from Rise & Shield
Great policy and effortless to obtain! Very affordable cover. Will use them again!
Reply from Rise & Shield
Reply from Rise & Shield
Straightforward and easy to understand insurance product, with lots of adventure activities covered. Their customer service was fast and the answers to my questions were detailed and clear. I've not made a claim so can't comment on that.
Reply from Rise & Shield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.