Retro Soccer Kit Reviews 

424
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, most reviewers had an average experience overall. Many customers are pleased with the high quality of the products, often describing them as well-made and durable, with accurate sizing. Reviewers also appreciate the smooth ordering process and positive overall experience when purchasing. However, some customers experienced significant delivery delays, noting long waits. A few other people also felt that products did not meet expectations regarding their authenticity or were of lower quality than expected, sometimes arriving with defects. Concerns were raised about product origin, with items shipped from China despite expectations of Italian origin. Additionally, some reviewers reported problems with order fulfillment, including orders not arriving at all.

What people talk about most

Product

People report ambiguous experiences with product quality and authenticity, with many reviewers expressing... See more

Quality

Customers consistently note positive experiences with quality, with many praising the excellent product... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many expressing frustration over long... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Website

Customers had ambiguous experiences with the website, with some reviewers expressing strong dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good quality, badges feel great with good lining of the stitching, be sure to buy bigger size than you normally would wear. Shipping is as said on the website which can be long. Overall good expe... See more

Rated 4 out of 5 stars

Horrible customer service, never received my order, it s been a month, they are not answering my emails. Horrible people, I paid for something and never received it. “Held at airport for clearance”... See more

Rated 4 out of 5 stars

The shirt I bought is great and perfect. Even the size suggests are correct. The shipping is a little bit long and the prices are not too cheap, but are aligned with expected

Rated 3 out of 5 stars

Shirts are fine but still a retro copy. Not worth the money, many other football shirts sites sell them for half the price. Not authentic as they describe them.


Company details

  1. Clothing Store
  2. Custom T-Shirt Store
  3. Soccer Practice
  4. Sportswear Store

Written by the company

Noi di Retro Soccer Kit comprendiamo che una maglia da calcio vintage, non è solo un capo di abbigliamento; è un simbolo del tuo incrollabile sostegno alle tue squadre e ai tuoi atleti preferiti. Retro Soccer Kit gestisce l'intero processo di vendita: dalla pianificazione degli acquisti sino alla consegna al cliente finale, con l'obiettivo di accrescere il valore dei brand gestiti offrendo un'esperienza e-commerce e retail eccezionale, basata sulla personalizzazione dei prodotti.


Contact info

3.5

Average

TrustScore 3.5 out of 5

424 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(424)

248 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love my France 82 Jersey

I received my France 82 shirt and the quality is great. Will definitely buy from them again. The customer service is also excellent as they kept me regularly informed and updated about my order. If you are ordering from America I would recommend ordering 2 sizes larger than what you are used to here. Very good quality, badges feel great with good lining of the stitching, be sure to buy bigger size than you normally would wear.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Classic England Shirts

I'm awaiting my second classic England football shirt from Retro Soccer Kit and I am very impressed with the service. The quality of the first shirt is excellent and I have had some really complimentary comments. "Where have you had that from, it's superb!" I've recommended the website to many friends.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Great quality and experience

The shirt that I ordered is great, and the quality is top-notch. The support team was really helpful when I accidentally ordered a size smaller. I had a great experience shopping with them and will do so again.

Thank you, RSK team!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Delivery Issues

I have ordered a jersey on June the 22nd and has just arrived today, July the 21st. In other words, they promise delivery in 10-14 working days and the product came after 21 working days. The worst thing is that they didn't have a clue where the order was: the tracking number was stuck on the 24th of June for several days. The product is decent, though I have some issues with authenticity matters, but the service is horrible, though their representatives are polite.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Ordered 2 retro jerseys

Ordered 2 retro jerseys, delivery time was long but communicated and arrived within the timeframe. Good to know that I ordered them in the midst of WC26 in the US, so demand must have been through the roof.
Jerseys are great quality, arrived neatly packaged and look awesome. I would recommend! Really happy with them!

17 July 2026
Unprompted review
Rated 1 out of 5 stars

1 star.

I had a very disappointing experience with this store.

On July 3, 2026, I ordered a football shirt for €71.90. My order remained in "Preparing Order" status for several days, so I contacted customer support multiple times by email, but never received a response.

Later, I received an automated AI message stating that the item I had ordered was actually out of stock due to an inventory error and was asked to choose a different product instead. Since the product I ordered was unavailable, I requested a full refund to my original payment method. That request was also ignored.

What happened next was even more concerning. After requesting a refund, I received automated emails claiming that my order was "Ready to Ship" and later that it had been handed over to the courier. However, I never received a valid tracking number, there was no way to verify that the package had actually been shipped, and the order has never arrived.

The company provided completely contradictory information: first they admitted the item was out of stock, then they claimed it had been shipped, without providing any evidence. My refund was never processed, and I never received any meaningful response from a human representative.

As a result, I had to file a chargeback request with my bank.

Based on my experience, I cannot recommend this company.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam, you likely won’t receive anything, they Will just send you AI email to make you lose time and hope,you Will eventualy get a code to track your command but it won’t work

28 June 2026
Unprompted review
Rated 1 out of 5 stars

This place is a scam don’t buy from…

This place is a scam don’t buy from them! first i ordered a jersey and i tried to cancel my order right away but they wouldn’t allow me. they told me i can just return it when i get it. After i got my jersey, i emailed them that i wanted to return it and they asked me why, i explained and then they never responded. i sent so many follow up emails because the 14 day period was about to end, and they still haven’t responded. it’s been a month and a half!! don’t buy from them the quality is and and customer service is horrible. they’re scammers

7 June 2026
Unprompted review
Rated 1 out of 5 stars

Save your money and your time

Save your money and your time, don’t buy here.

Shirt bought on 21st June. Almost one month later the package is still at “sent” status, no further news.

They sell with European prices but the product obviously comes from China. Or maybe from outer space.

The customer support is everything but friendly.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam, avoid the service!

I order 90 euro Barcelona T-shirt and the quality is just terrible, the cheapest Chinese factory, so I asked for a return. Instead of simply sending return instructions, they first tried to convince me to keep it for a 50% refund.

After I refused, they made me chase them through multiple emails, then demanded another €20 “handling fee” just to get a return label. No explanation, no breakdown, and they completely ignored my questions.

I eventually paid the €20 just to move things forward, but still didn’t receive the label.

They reply when they want more money, but disappear when you need actual customer service. The whole return process feels deliberately difficult and unfair.

Honestly, stay away. Buying from them is easy - getting your money back is another story.

16 June 2026
Unprompted review
Rated 2 out of 5 stars

Paid 20 EUR for priority delivery

Paid 20 EUR for priority delivery. Customer service said the shipment will be late no matter what and refuse to provide a refund, despite the items not yet being shipped. Don't make your customers pay extra if you know you won't make the advertised promise delivery date. Only putting 2 stars as i'm still waiting on shipment quality.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Clear Chinese Replica Knockoff

Clear Chinese replica, and is dropshipped. The shirt is 100% not adidas, and is of low quality.

Besides that it took for ages to send, i even paid for insurance, and they still made me pay for extra 12 euro for direct shipping AFTER. Supposedly my address wasn't correct, it was!!

I am going to report the shirt and all details to Adidas, and if they agree with my findings, I hope they will sue this company.

The shirt says XL, but it's a European M/L, with a XL label attached to it.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE - This company is a SCAM.

I placed an order 5 weeks ago, received a USPS tracking # a week later, then no updates. USPS claim the tracking # provided does not exist. I have reached out to retro soccer kit via email half a dozen times to follow up to no response. They have no number so it’s impossible to get in touch with them. They took my money and ran - after reading other reviews, it’s clear this is what they have done to other customers too.

Do NOT shop here. It’s a total scam site.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

First order was allegedly lost

First order was allegedly lost. No update from the seller. I asked to cancel the order and they just sent me another tracking number that another is on the way. Never received the second one and I’m about to consult with my cc company.

13 June 2026
Unprompted review
Rated 2 out of 5 stars

Still waiting to receive product

Still waiting to receive product. Past expected shipping. Trying to get a hold of someone is difficult. Have asked for an updated eta or a refund to no response.

If the jersey ever comes or I get a response I will update the review.

10 July 2026
Unprompted review
Retro Soccer Kit logo

Reply from Retro Soccer Kit

Dear Laura,


We're sorry to hear about your experience and appreciate your patience.


According to the tracking information, your order is already in transit and the tracking page of the local carrier in your country currently shows an estimated delivery by July 14. Unfortunately, shipping networks are experiencing significant delays during this period due to the increased volume related to the international football events, which is affecting deliveries worldwide.

We also sincerely apologize for the delay in responding to your email. Just like many shipping carriers, our customer support team is currently handling a much higher than usual volume of requests, which is causing longer response times. We kindly ask for a little more patience, and you will receive a reply from our team as soon as possible.


We understand how frustrating delays can be and truly appreciate your understanding.



Retro Soccer Kit

Rated 1 out of 5 stars

Return policy is not existing!

I ordered a shirt from this website. The shirt itself looks very authentic however the sizes are a bit off. The XL shirt was very tight for me despite following the recommendation of the sizing tool. Within days after arrival I initiated the return process by emailing. First the contact went smoothly with fast replies but when I made clear that I really wanted to return the shirt they started to ignore me. After a few emails and 2 weeks of waiting I haven't heard anything yet. If you are not sure of the sizing be aware to order from this website since the return policy seems like it's not existing.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company!

Avoid this company!

It’s been over 3 weeks since I placed my order, and I still haven’t received anything other than IA newsletters.

I even paid €10 for their shipping insurance, expecting to be protected if something went wrong. After sending several emails to their customer service requesting a refund, I have received absolutely no response.

At this point, it feels like a scam. No communication, no refund, and terrible customer service. This has been an extremely disappointing experience.

I strongly recommend avoiding Retro Soccer Kit and buying from a more reliable retailer.

18 June 2026
Unprompted review
Retro Soccer Kit logo

Reply from Retro Soccer Kit

Dear JB,


We are sorry to read about your experience.


We would like to clarify, however, that we are currently experiencing an exceptionally busy period due to the FIFA World Cup, which has led to a much higher volume of orders and customer inquiries than usual. As a result, our response times may unfortunately be longer than normal, and we sincerely appreciate your patience and understanding.

We have also tried to locate your order, but with only the name "JB" provided in this review, we are unfortunately unable to identify it in our system.

We kindly invite you to contact us again with your order number or the email address used for the purchase. Once we have these details, we will be able to review your case promptly and provide you with the appropriate assistance.


Thank you.


Retro Soccer Kit

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look