ROAS Labs Reviews 

53
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the team's professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting their quick response times and constant availability, even outside regular hours. Consumers consistently find the service excellent, highlighting the smooth operation, ease of use, and reliability of the platform for managing accounts. Many reviewers consider working with this company a "game changer" and highly recommend their services for efficient and hassle-free ad account management. Customers feel confident due to the team's proactive communication, willingness to help, and deep understanding of their needs, ensuring a supportive partnership.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

Service

Reviewers mention positive feedback about service, with many describing it as the best agency they have... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, responsiveness, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the team's helpfulness, knowledge,... See more

User experience

Consumers generally report a positive user experience, highlighting the ease of use and smooth operations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They’re a top-notch agency. They’re super responsive, several team members are in a WhatsApp group, and they reply instantly. If you’re getting into e-commerce like I am, I recommend them 100%... See more

Company replied

Rated 5 out of 5 stars

The team is phenomenal, they are professional and responsive and even checks in with you regarding any invoices. They truly understand what we’re looking for in terms of their service. Working with th... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member of the club for 1.5 years and have had a great experience. The support team is always available and ready to help whenever we face challenges and setbacks. They are responsive, supp... See more

Company replied

Rated 5 out of 5 stars

Great to work with and always responsive when you need something done in the ad account. Any issues, they are always there to help, and they let you get away with some cheeky stuff sometimes.

Company replied


Company details

  1. Online Marketing Agency
  2. Software Training Institute
  3. Software Vendor

Written by the company

ROAS Labs provides AI-powered advertising infrastructure for e-commerce brands. Our ecosystem ROAS Academy, ROAS Agency, ROAS Portal, and ROAS AI helps advertisers build stable, scalable Meta, TikTok, and Google advertising systems. Learn, operate, and scale with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(53)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve had a positive experience working…

I’ve had a positive experience working with ROAS Labs. Communication has been clear, quick, and professional throughout the entire process. Their team is easy to reach, responsive when questions come up, and makes managing our Facebook ads account feel straightforward. I appreciate the level of support and would recommend ROAS Labs to other businesses looking for a reliable ads management partner.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent experience with ROAS. The platform is intuitive, well-structured, and provides valuable tools and insights for advertisers. What really stands out is their customer support—they respond incredibly quickly and are always helpful whenever you need assistance. Highly recommended for anyone looking for a reliable platform to scale their advertising with confidence.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Really good customer service team

Really good customer service team, strong ad accounts, Great support and very easy portal to use.

21 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Josiah,

Thank you for being with us for over a year. Your continued trust means a lot, and we're grateful to have you as part of ROAS Labs.

Edzard

Rated 5 out of 5 stars

I’ve been using them for over a year…

I’ve been using them for over a year now and one thing I can definitely say is that they always come through for me. They have one of the best customer care service in the game, and their accounts a very good. No issues so far. Even if there’s any issue, they get it fixed Asap

21 September 2025
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Robin,

Thank you for being with us for over a year. Your continued trust means a lot, and we're grateful to have you as part of ROAS Labs.

Edzard

Rated 4 out of 5 stars

Great experience with ROAS…

I have had a great experience with ROAS Agency. Their customer support is responsive, friendly, and always willing to assist where they can. Their turnaround time is impressive, and they consistently provide clear, helpful feedback. Highly recommended!

1 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Tshiamo,

Thank you for your review and your honest feedback. We appreciate your support.

Edzard

Rated 5 out of 5 stars

Best decision to choose these guys

We've had a great experience with ROAS Agency so far. Their team is incredibly helpful, and the level of support has been outstanding. They always respond quickly, and no matter what issue comes up, there's an entire team working to help find a solution. Excellent service and highly recommended!

20 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Adam,

Thank you for the recommendation and your continued trust. Reviews like yours motivate our team to keep delivering the best possible experience.

Edzard

Rated 5 out of 5 stars

Great agency

Great agency, used them for 2+ years - best of the best.
very good service, responsive and innovative team

20 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Jordan,

Thank you for being with us for more than two years. We truly appreciate your loyalty and your continued support.

Edzard

Rated 5 out of 5 stars

Great people to work with

Great people to work with! Very professional

20 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Jens,

Thank you for the kind words. We really appreciate your trust and look forward to working together for a long time to come.

Edzard

Rated 4 out of 5 stars

Good service

20 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Thank you for your feedback and for choosing ROAS Labs. We appreciate your support and hope to provide an even better experience going forward.

Edzard

Rated 5 out of 5 stars

Awesome agency

Started my dropshipping business with 0 knowledge about Meta Ads or advertising in general. ROAS Agency helped my so much in this process. They are always, literally always, open for contact. Every question gets answered, every problem gets solved. The team is always present and available to help you with everything. All the members are extremely friendly and helpful. Really can’t think of anything negative regarding of this agency.

Their support is awesome and their portal to manage ad accounts is super easy to use.

Awesome agency with awesome people!💯

20 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Senne,

Thank you for such an incredible review. We're grateful for your trust and are proud to be part of your journey from the very beginning.

Edzard

Rated 5 out of 5 stars

The best agency I've ever worked with

The best agency I've ever worked with! Everything is handled quickly, they're incredibly helpful, and they always go the extra mile to assist with anything you need. Highly recommended

16 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi André,

Thank you for the amazing feedback. It means a lot to hear that we've been able to exceed your expectations.

Edzard

Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience working with ROAS Agency for my ad accounts. The setup process is well organized, and their customer service is excellent. They always keep me informed throughout the process, and whenever I have a question, I never have to wait long for a response.

As a beginner, I experienced some difficulties during the initial setup, but their team immediately stepped in and guided me through everything clearly and patiently. Their support made the entire process much easier and gave me confidence moving forward.

I am very satisfied with both their service and communication, and I would definitely recommend ROAS Agency to anyone looking for reliable ad account support.

14 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Joyce,

Thank you for sharing your experience. We're especially happy to hear that our team could make the onboarding process clear and enjoyable for you.

Edzard

Rated 5 out of 5 stars

great customer service

great customer service. always online. 10/10 ad accounts

14 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Thank you for the great review. We're happy to hear our support and ad accounts have met your expectations.

Edzard

Rated 5 out of 5 stars

Excellent Customer Support

The 24H support and the 7days assistance that ROAS provides allows me to get a excellent experience. No matter what the issue is they are always there to help me out which is for me their best power apart from the actual service I was seeking for.

13 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Rojo,

Thank you for the thoughtful review. We're grateful that our support has made such a positive difference to your experience.

Edzard

Rated 5 out of 5 stars

Good experience

Good experience as of now. Would recommend

13 July 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Alex,

Thank you for your review. We appreciate the recommendation and are happy to hear you've had a good experience so far.

Edzard

Rated 5 out of 5 stars

ROAS Labs is a very trusful agency

ROAS Labs is a very trusful agency. The best, quickest and comfortable customer service. The nicest account managers. I didn't have any issues so far with it. Just wonderfull.

29 May 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Kristina,

Thank you for your kind words and support. We're grateful for your trust and look forward to continuing to work together.

Edzard

Rated 5 out of 5 stars

great help

great help, nothing is an issue when i ask something

1 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Noel,

Thank you for your review and for your trust. We're always happy to help, and we're glad you've had such a positive experience with our team.

Edzard

Rated 5 out of 5 stars

I've had a great experience with ROAS…

I've had a great experience with ROAS Labs. The platform is genuinely easy to use — getting an ad account set up and topped up is straightforward, and moving funds between my wallet and my ad accounts is fast and painless. The team has been the real standout: helpful, knowledgeable, and quick to respond whenever I've reached out. It's made managing my ad accounts far less of a headache than I expected, and I'd recommend them to anyone running paid media.

21 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Jayden,

Thank you for taking the time to share your experience. It's great to hear that both the platform and our team have made managing your ad accounts easier.

Edzard

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