ROAS Labs Reviews 

53
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the team's professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people appreciate the exceptional customer service, noting their quick response times and constant availability, even outside regular hours. Consumers consistently find the service excellent, highlighting the smooth operation, ease of use, and reliability of the platform for managing accounts. Many reviewers consider working with this company a "game changer" and highly recommend their services for efficient and hassle-free ad account management. Customers feel confident due to the team's proactive communication, willingness to help, and deep understanding of their needs, ensuring a supportive partnership.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

Service

Reviewers mention positive feedback about service, with many describing it as the best agency they have... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness, responsiveness, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the team's helpfulness, knowledge,... See more

User experience

Consumers generally report a positive user experience, highlighting the ease of use and smooth operations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They’re a top-notch agency. They’re super responsive, several team members are in a WhatsApp group, and they reply instantly. If you’re getting into e-commerce like I am, I recommend them 100%... See more

Company replied

Rated 5 out of 5 stars

The team is phenomenal, they are professional and responsive and even checks in with you regarding any invoices. They truly understand what we’re looking for in terms of their service. Working with th... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member of the club for 1.5 years and have had a great experience. The support team is always available and ready to help whenever we face challenges and setbacks. They are responsive, supp... See more

Company replied

Rated 5 out of 5 stars

Great to work with and always responsive when you need something done in the ad account. Any issues, they are always there to help, and they let you get away with some cheeky stuff sometimes.

Company replied


Company details

  1. Online Marketing Agency
  2. Software Training Institute
  3. Software Vendor

Written by the company

ROAS Labs provides AI-powered advertising infrastructure for e-commerce brands. Our ecosystem ROAS Academy, ROAS Agency, ROAS Portal, and ROAS AI helps advertisers build stable, scalable Meta, TikTok, and Google advertising systems. Learn, operate, and scale with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very very Good

Very very Good!
I'm in my second month working with ROAS, and it's been a 10 out of 10! The ads are performing well, the KPIs are good, and above all—and what I value most—is the ROAS team. No matter what time of day it is or what day of the week it is, whenever I've had a question, it's been resolved in less than 5 minutes. I'm truly grateful.

10 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Guille, thank you for the kind words and support. It means a lot to hear that both the results and our responsiveness have made a positive impact.

Edzard

Rated 5 out of 5 stars

Very satisfied with the Service

Very satisfied with the Service. They reply 24/7 and help me with everything.

10 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Peter, thank you for your review. We're grateful for your trust and happy to hear you've had a great experience with our support team.

Edzard

Rated 5 out of 5 stars

The team is phenomenal

The team is phenomenal, they are professional and responsive and even checks in with you regarding any invoices. They truly understand what we’re looking for in terms of their service. Working with them would be a game changer. Highly recommend to anyone looking to grow their business with Facebooks ads!

10 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Matt, thank you for the kind words. We appreciate your trust and are grateful that our team has been able to support your growth.

Edzard

Rated 5 out of 5 stars

Highly recommended.!

I’ve been a member of the club for 1.5 years and have had a great experience. The support team is always available and ready to help whenever we face challenges and setbacks. They are responsive, supportive, and actively work with our team /myself to find solutions. Highly recommended.!

10 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Ian, thank you for your continued trust over the past 1.5 years. We're grateful for the opportunity to support your business and appreciate the recommendation.

Edzard

Rated 5 out of 5 stars

quick and easy support

the support was quick and the portal is quick and easy to understand

10 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Aiden, thank you for your review. We're happy to hear both the portal and support experience have been simple and efficient for you.

Edzard

Rated 5 out of 5 stars

I’v been using ROAS Labs now for over a…

I’v been using ROAS Labs now for over a year. Their portal is the best I’ve seen around and the AI solution is saving me plenty of time. A special note to Simon for always being around to helping me

9 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Bryan, thank you for being with us for over a year. We're especially glad to hear the portal and AI tools are saving you time, and I'll be sure to pass your kind words on to Simon.

Edzard

Rated 5 out of 5 stars

Best agency I've worked with to date!

Best agency I've worked with to date!

Ad accounts are much stronger than those I used with other agencies.

Customer support is excellent. Zero complaints.

9 June 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Thank you for the amazing feedback. Hearing that we're your best experience to date means a lot to our entire team.

Edzard

Rated 5 out of 5 stars

As a watch brand running paid social at…

As a watch brand running paid social at scale, we needed infrastructure that could keep up. ROAS Labs delivers exactly that. Reliable account access, fast support, and a team that understands the Meta ecosystem at a deep level. Highly recommended for brands serious about growth

1 February 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Thijs, thank you for the great review. It's rewarding to hear that our platform and support have been able to support your growth journey.

Edzard

Rated 5 out of 5 stars

Would recommend

I’ve been working with ROAS Agency for about a year now and have had a very good experience. They provide reliable advertising accounts that have been stable and consistent for our campaigns.

13 March 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hey Jesse, thank you for the kind words and for recognizing our team's efforts. We truly appreciate your trust and look forward to continuing our partnership.

Edzard

Rated 5 out of 5 stars

Solid team to work with

Working with the ROAS Agency team has been a good experience overall. They are very responsive and quick to reply, which I appreciate a lot. Whenever questions come up, they are helpful and try to resolve things quickly.

Of course, sometimes certain issues are outside of their direct control, but they are transparent about that and still try to support where they can. Overall a solid team to work with.

12 March 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Thank you for being with us for the past year. We're grateful for your trust and happy to hear the accounts have been a reliable part of your growth.

Edzard

Rated 5 out of 5 stars

Reliable partner for scaling on Meta and very fast customer support

We’ve been working with ROAS for a while now and are very satisfied. Thanks to their AA solution, we’re able to keep advertising on Meta without issues. Everything works smoothly and reliably, which is essential for us.

What really stands out is their customer service. The team responds very quickly and is always willing to think along with us and find solutions whenever something comes up. You can genuinely feel that they want to help, which gives a lot of confidence.

Their platform and structured approach also help us maintain better overview and control over our advertising activities. Definitely recommended for advertisers who want to scale with clear systems and strong support.

6 March 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Hi Jimmy, thank you for your continued trust and support. It's great to hear that our platform, support, and systems are helping your team grow with confidence. We truly appreciate the recommendation.

Edzard

Rated 5 out of 5 stars

Exceeded our expectations

We have made use of ROAS Agency for advertising on Meta, and I can honestly say that our expectations have been exceeded. Not only were we able to advertise without any issues, but we were impressed by the extremely fast AND good support (also during evenings and during weekends). Nothing was too much to ask.

2 March 2026
Unprompted review
ROAS Labs logo

Reply from ROAS Labs

Thank you Sebastiaan for your trust and kind words. We truly appreciate your support and are grateful to have you as a client.

Edzard

Show reviews in all languages. (53 reviews)

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