RM Jakt Reviews 

2,263
TrustScore 5 out of 5

4.8

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Company details

  1. Hunting Store

Written by the company

RM Jakt den personliga jaktbutiken med det breda sortimentet och snabba leveranserna, allt detta till priser som tål att jämföras.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(2,263)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service is non-existence

Walked in an wanted to buy a size 46 boot. At the counter it was swapped to a size 44. I didnt notice untill i left the country.

Wrote them by email asking for information on how to trade them for the right size. Took them 9 days to reply, but they did not include any clear instructions. I asked again for instructions and I am still waiting (25 days) for their respons.
34 days waiting for information is alot longer then the 48 hours they advertise on their webpage.

Bonus info: No respons from their facebook page aswell. Wrote them 26 march, still no response.

14 March 2024
Unprompted review
RM Jakt logo

Reply from RM Jakt

Hej Anders, Som vi skrivit med dig innan är du välkommen att returnera/byta ut skorna som du köpt lokalt i våran fysiska butik.
Du har alltid 14 dagars bytes rätt.

Rated 3 out of 5 stars

The package was delivered to a Shop 24…

The package was delivered to a Shop 24 km away from my home. Why you dont send a small Box like this go the homeadress?

4 April 2023
RM Jakt logo

Reply from RM Jakt

Hej Marius,
Vi kan absolut skicka till din hemadress om du beställer för hemleverans. Denna är beställd till Servicepoint

Rated 1 out of 5 stars

The item was ordered on monday 17.8

The item was ordered on monday 17.8. And it took you 8 days to dispatch it. Far too long, I have used that web orders are sent on the same day ordered or at the latest, the next day.

31 August 2020
Unprompted review
RM Jakt logo

Reply from RM Jakt

Hej Leila,
Ja tyvärr kan jag bara beklaga att det tog så lång tid. Det beror helt enkelt på att vi inte hade tillräcklig mängd på lager. Men som vi alltid gör om vi inte kan skicka inom ett par dagar så meddelar vi om detta på en orderbekräftelse.

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