ordered one knit top randomly at like 1am and somehow it ended up being one of my better online purchases lately. simple but looks good with almost everything i own.
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This was a rare online order where I didn’t have to adjust anything. The top fit right on the first try and looked close to the pictures.
I picked up a plain knit top late at night without thinking much and it turned out way better than expected. Easy to pair with jeans and doesn’t feel loud or overdone.
The best part for me was how wearable everything felt. No dramatic designs, no uncomfortable fabric, just simple pieces that quietly make outfits easier.
The sleeveless top I got for a beach trip packed really well. It did not wrinkle too badly in my bag and it worked with shorts as well as trousers. Simple piece but useful.
Their customer service was surprisingly decent. I emailed about sizing and someone repllied the same day instead of sending one of those robotic copy paste responses.
Reply from Prescott Mode
What I liked most was that the clothes felt normal in a good way. Nothing overdesigned, nothing screaming for attention, just practical pieces I can actually wear often.
Reply from Prescott Mode
The sleeveless linen top surprised me the most. It feels light, sits nicely around the neckline and doesn’t look cheap even though I bought it on sale. I wore it twice in one week. Definitely a useful everyday piece.
Reply from Prescott Mode
i like that the clothes dont scream for attention. its more calm everyday type pieces that are easy to wear without thinking too much.
Reply from Prescott Mode
I ordered two basic tops during the sale because I wanted simple layering pieces. Both arrived correctly packed and the sizing was close to what I expected. The material is light but not flimsy. I have worn one of them three times already so that says enough.
Reply from Prescott Mode
Wasn’t expecting much because Instagram brands can be hit or miss, but this one turned out fine. Delivery was about 12 days for me. Packaging was simple but neat enough.
Reply from Prescott Mode
Customer support actually replied the same day when I asked about sizing. The answer felt written by a real person, not one of those automatic replies. That made me feel more comfortable placing the order. The items arrived as expected so no complaints from my side.
Reply from Prescott Mode
I bought two tops during the sale thinking one would probably go back. Both ended up fitting better than expected. The fabric is medium weight, not luxury but definitely not thin or flimsy. I kept both because they are easy to style and feel practical.
Reply from Prescott Mode
The relaxed trousers are such an easy piece for travel days. They feel comfortable, don’t wrinkle too badly and still look presentable after sitting for hours.
Reply from Prescott Mode
I ordered during the pre summer sale and expected some confusion with sizing or delivery. Everything arrived correctly and the package was simple but neat. The cotton top fit exactly how I wanted, relaxed but not baggy. That rarely happens with online clothing orders.
Reply from Prescott Mode
Ordered for my trip because I needed easy layering pieces. Everything packed well and didn’t wrinkle too badly either. Kinda became my default airport outfit lol.
Reply from Prescott Mode
The linen button shirt is one of those pieces I didn’t think I needed until I wore it. It works open over a tank, tucked into trousers or with denim shorts. The material is breathable and not see through in an annoying way. I have already reached for it more than expected.
Reply from Prescott Mode
The lightweight knit top made my basic jeans outfit look way more put together. Soft fabric, nice shape and easy to wear all day.
Reply from Prescott Mode
I ordered shoes that ende up not being the size advertised and were of extremely poor quality. When I requested to return them, I was told that I would need to pay a 15% restocking fee and ship them back to China. Alternatively, the company offered me a refund of, no kidding, 10% of the purchase price. I will not be ordering from them again.
Reply from Prescott Mode
To be transparent, my issue may be resolved at some point, but beware: Received the Scarlett Raincoat and it was far below satisfactory. Not waterproof AT ALL, no clamps on the waist drawstring, and some other things that are not what was advertised in the pictures. So far customer service is telling me that my return/refund options are that either I pay shipping/handling for returning their faulty product to their warehouse in China (plus a "restock fee"), or (and I dare you not to laugh here...) they can give me 10% refund, which is $6.20 cents off of an $85 "raincoat".
I replied and said that is unacceptable, and that I would either return the product at no cost to me, or else I would like a complete refund for their faulty product.
I will happily take this review down if the matter is resolved correctly and justly, but so far I'm not confident.
Reply from Prescott Mode
ordered one knit top randomly at like 1am and somehow it ended up being one of my better online purchases lately. simple but looks good with almost everything i own.
Reply from Prescott Mode
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