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planeo.de Reviews 

1,008
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TrustScore 4.5 out of 5

4.3

Flooring Store
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Company details

  1. Flooring Store
  2. Deck Builder
  3. Do-it-Yourself Shop
  4. Fence Supply Store
  5. Interior Fitting Contractor

Written by the company

Wir die Planeo Deutschland GmbH vertreiben und liefern Baumaterialien mit besonderem Fokus auf Bodenbeläge. Das Unternehmen betreibt den Onlineshop Planeo.de, der die Bereiche Boden, Wand und Garten umfasst. Besonders hervorzuheben sind die digitalen sowie persönlichen Beratungsangebote – von der ersten Planung bis hin zur Umsetzung des Projekts. Planeo vermarktet und verkauft Baustoffe sowohl unter der Eigenmarke „Planeo“ als auch Produkte ausgewählter Markenhersteller. Das Angebot richtet sich an private und gewerbliche Kundinnen und Kunden gleichermaßen. Am Firmensitz in Bad Salzuflen in Nordrhein-Westfalen betreibt Planeo zudem einen stationären Fachmarkt mit individueller Projektberatung und Lagerverkauf. Zum Sortiment gehören unter anderem Vinylboden, Laminat, Parkett, PVC, Linoleum und Korkboden. Ergänzend dazu bietet das Unternehmen Farben, Wandverkleidungen, Türen sowie Sonnenschutzlösungen an. Im Gartenbereich umfasst das Angebot Terrassendielen, Gartenzäune, Fassadenverkleidungen und Gartenbeleuchtung. Ein besonderer Fokus liegt auf der umfassenden und individuellen Beratung, die telefonisch, per E-Mail, Live-Chat oder auch über WhatsApp erfolgt. Diese ist kostenfrei und beinhaltet Empfehlungen für Musterbestellungen. Der Onlineshop Planeo.de wurde von der Wirtschaftswoche als Kundenfavorit ausgezeichnet und erhält auf diversen Bewertungsplattformen sehr gute Bewertungen. Besonders geschätzt wird der kostenlose Musterversand, durch den Kunden Materialien wie Boden-, Wand- oder Gartenprodukte vorab bequem zu Hause prüfen können. Die Beratung berücksichtigt dabei stets auch die individuellen Gegebenheiten vor Ort.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,008)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

good company with really good quality products

The quality of the material is really good, easy to apply, everyone gets impressed when looks to my floor! I bought the travertino and I have to say it looks real and it is very resistent until now. The customer Service is also very good, helped me every step of the way!

18 September 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. All the samples are of great quality and it's extremely generous that you allow to order so many of them. It helps a lot the process of choosing colours. We're definitely getting the materials from you!

22 September 2022
Unprompted review
Rated 1 out of 5 stars

Lie to the customers - do not shop here - VERY poor service

first they tell you a lie that the item you want to buy is in stock. Then you wait 2 months for it to come and when you finally get started with floor laying (which can take a little more than two weeks to get through) and would like to return unopened goods, the company refuses to return the goods. Rare degree of poor customer service - have they ever realized that they are selling goods that the customer should just have a chance to handle (that is the construction industry) - incredibly poor service - we can absolutely not recommend anyone to shop at this company

27 May 2019
Unprompted review
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