McDaids Bathroom Plumbing Tiles Reviews 

17
TrustScore 4.5 out of 5

4.6

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Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Heating Equipment Supplier
  4. Home Improvement Store
  5. Plumbing Supply Store
  6. Tile Store

Written by the company

McDaids Bathroom Plumbing & Tiles is a trusted Irish supplier of quality bathroom, plumbing, heating, renewable energy, tile and wall panelling products, serving both trade professionals and homeowners across Ireland. Based in Buncrana, Co. Donegal, we offer an extensive range of bathroom suites, furniture, showers, baths, taps, plumbing fittings, heating systems, air-to-water heat pumps, renewable energy solutions, floor and wall tiles, wall panelling and accessories. Our modern showroom features over 40 fully tiled displays, helping customers see, compare and choose products with confidence. Whether you're building a new home, renovating a bathroom, upgrading your heating system or working on a large trade project, our experienced team is committed to providing expert advice, competitive pricing and dependable service. We offer free local delivery, nationwide delivery, and stock products from leading brands. At McDaids, we're passionate about helping our customers create beautiful, practical and energy-efficient homes with quality products, exceptional service and reliable support from planning through to completion.s.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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1-star

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4.6

All reviews

(17)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

5 star customer service

I was involved in a local project that needed to be completed within a very short timeframe. I dealt with James throughout the entire process, and from start to finish, he did absolutely everything in his power to get us the materials we needed to ensure we met our deadline.

He went above and beyond, and we are forever grateful. I can honestly say that I have never experienced customer service of this calibre before, and I will most certainly be returning to McDaids in the future.

Thank you, James, for everything! 😊

4 July 2026
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you so much for this wonderful review, Karen! We're delighted James was able to help you meet your deadline and get everything sorted for your project. We'll be sure to pass on your kind words to him — it means a lot to the team to hear feedback like this. Thanks again for your trust in McDaids, and we look forward to helping you again in the future! 😊

Rated 5 out of 5 stars

Another quality interaction with this…

Another quality interaction with this company, only source I can find for the product I need, fast processing of order, great delivery options, very well packaged and a good total price. Happy to order from them again.

27 September 2025
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with us — from finding the product you needed to the delivery and packaging. We really appreciate your support and look forward to helping you again in the future. regards MBPT

Rated 5 out of 5 stars

Super quick delivery, well packaged

I placed an order and it was packed and shipped that day. Delivery was super quick and package was well wrapped / padded.

17 October 2024
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you so much for your fantastic review! We're thrilled to hear that you were pleased with the speed of our delivery and the care we took in packing your order. Ensuring that our products arrive quickly and securely is a top priority for us. We look forward to serving you again in the future, regards MBPT

Rated 5 out of 5 stars

I had a fantastic experience ordering…

I had a fantastic experience ordering from this company. The online ordering process was simple and straightforward. When I had a question about my order, I called and received prompt, helpful assistance. My part was delivered quickly, and the staff were friendly and professional throughout. Excellent service all around!

14 October 2024
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience with our online ordering process and customer service. It's always our goal to provide prompt and helpful assistance to our valued customers, and we're glad we could make your experience smooth from start to finish. If you need anything in the future, don't hesitate to reach out. Thanks again for choosing us! MBPT

Rated 5 out of 5 stars

Incredible customer service and order & fulfillment

Incredible customer service! I had a question if my part is the same as the one on the web site. Sent picture via mail, immediately got feedback, support on the phone, justification that the part is ok, paid and in 15 min got confirmation from delivery company (external) that there is a package for me, got it next day, sent closure of the order, asked for feedback, ... Example how orders and customers to be treated as kings! Kudos!

25 September 2024
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Hi Mario,

Thank you so much for your glowing review! We are thrilled to hear about your positive experience with our customer service and that everything—from verifying your part to the speedy delivery—met your expectations.

At McDaids, we believe that every customer should be treated like royalty, and we’re glad to know that we were able to demonstrate that for you. Your kind words and recognition mean the world to our team!

If you ever need anything in the future, don’t hesitate to reach out. We’re here to help!

Best regards,
The McDaids Team

Rated 5 out of 5 stars

As a plumber I use McDaid frequently…

As a plumber I use McDaid frequently and even tho I'm based in cork their delivery times are excellent and always a pleasure to deal with. Excellent company

20 May 2024
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles


Hi Brendan,

Thank you for your continued trust in McDaids! We’re delighted to hear that, even all the way from Cork, our delivery times and service consistently meet your expectations. It’s always a pleasure to support dedicated professionals like yourself, and we truly appreciate your kind words and loyalty.

We look forward to continuing to serve you in the future!

Best regards,
The McDaids Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication, thanks to Lisha for her assistance with my purchase. Swift dispatch and delivery of my items, I am really impressed by the speed at which they were delivered.

6 October 2023
Unprompted review
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Reply from McDaids Bathroom Plumbing Tiles

Hi Liam,

Thank you for the fantastic review! We’re thrilled to hear that you were impressed by the speed of your delivery and that Lisha was able to assist you with your purchase. We take pride in ensuring smooth communication and efficient service for all our customers, and it’s great to see that reflected in your experience.

If you need any further assistance in the future, we’re always here to help!

Best regards,
The McDaids Team

Rated 5 out of 5 stars

I had already purchased all needed but…

I had already purchased all needed but decided to change the shower from a tray and screen to a pod and this was not a problem, to say its the best after sales/ customer service I have ever had is an understatement.

1 November 2022
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thanks so much for leaving a wonderful review!
We really appreciate your feedback and are glad you've had a good experience with us and we will always try to provide the best. Once again thank you.

Regards
McDaids Bathroom ( Lisha )

Rated 1 out of 5 stars

Horrified by lack of customer service

Had an unfortunate experience with sales woman Breegen. At the beginning I had ordered a bath through Mc daids. I was told it would take at the most 10 days to come into the store. I organised this time frame with my plumber who had squeezed us in as a favour as I’m 8.5 months pregnant and trying to get into our new build home before the baby arrives. Day 10 had rolled around and as I had no updates or calls from Breegen I decided to call to make sure the bath was in and give them the benefit of the doubt that they had forgot to contact me. To my horror I was told that ‘the company’ hadn’t put through the order. Had I waited to be contacted I would still be awaiting, With apologies Breegen said she would try her best to get something similar faster and would get back to me, I agreed to have the bath ordered again if this couldn’t be done and I awaited her phone call to confirm as my plumber was coming the following week to install. I did not receive any updates on order and did not receive the phone call to let me know what was going on. Given that I had been running around to try get something sorted for my plumber who would not reschedule until January I had no choice but to go ahead with another bath, I had been in and out of hospital during the same week which may have caused me to forget to let McDaids know that I ordered through another company, even though I was not made aware of any updates or orders made. I received a phone call a near 20+ days after I had put my initial order through to say the order is in the shop and I was treated with total disrespect when I had told Breegen unfortunately I had to get another bath, and apologised for forgetting to let them know. I explained my situation but it didn’t help. With her aggressive tone I felt quite threatened and I wasn’t going to post my review but I don’t want her to get away with treating a customer like this again. I would think that some customer service training needs to take place for said employee.

10 November 2021
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Hi TM C Advertisement,

Thank you for taking the time to share your experience, and first of all, we sincerely apologize for the inconvenience and distress this situation has caused, especially given your circumstances. We understand how important it was for you to have everything in place before your baby’s arrival, and we're truly sorry that we fell short of your expectations in this instance.

We take all feedback seriously and will be addressing the issue you’ve highlighted with Breegen and the rest of our team to ensure that we maintain the highest standard of customer service in the future. Clear communication is a priority for us, and it’s disappointing to hear that this wasn't your experience.

If there is anything further we can do to resolve this matter or assist you in the future, please don’t hesitate to reach out. We wish you all the best with your new home and the upcoming arrival of your baby.

Best regards,
The McDaids Team

Rated 5 out of 5 stars

Great guys to deal with

Great guys to deal with. Slight mishap with delivery but they made up for it. I will buy from them again.

21 May 2019
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles


Hi Padraig,

Thank you for your understanding and kind review! We're glad to hear that despite the slight delivery mishap, we were able to make things right. Your support means a lot to us, and we look forward to serving you again in the future!

Best regards,
The McDaids Team

Rated 5 out of 5 stars

Excellent service

Excellent service, next day delivery.

17 April 2019
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thanks for your support

Rated 5 out of 5 stars

Brilliant!

Fast. Friendly. Professional. Very well priced.

26 March 2019
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you for your support , greatly appreciated.

Rated 5 out of 5 stars

McDaids were helpful and efficient

McDaids were helpful and efficient. I was in the middle of a bathroom job and had contacted other suppliers but they never bothered getting back to me because my order was small. McDaids made me feel as important as a a huge customer. When I am doing a big job I will remember their standards of customer care!

21 March 2019
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

thank you for your support and nice review

Rated 5 out of 5 stars

Shop local doesn't always work.

I trawled my local hardwares and plumb shops for a Triton mixer shower. Ended up finding McDaids online. Well priced and fast delivery.

7 March 2019
Unprompted review
McDaids Bathroom Plumbing Tiles logo

Reply from McDaids Bathroom Plumbing Tiles

Thank you for the nice review and support

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