I don’t understand who writes negative reviews and why. I myself am not from Germany, but from Lithuania, but this does not change the essence, we are all from the European Union. I received my parcel... See more
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See what reviewers are saying
Due negative reviews I was a bit nervous. I ordered with PayPal just in case. I would not buy from any online shop without PayPal. Anyway, the items ordered arrived within 5 days (from Spain) Perf... See more
i'm honestly very satisfied with my first purchase here, as they offered the best prices for the L'ANZA products i was looking for. All ordered articles were in the package. it took 1 week for the shi... See more
I ordered a Shiseido anti wrinkle eye cream set cause the price was cheaper comparing to other online shops. To be honest I was very worried about receiving my order after reading the reviews.... See more
Company details
- Perfume Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Health and Beauty Shop
Written by the company
ParfumsClub ist ein Online-Shop, der sich auf den Verkauf von Parfüms, Schönheitsprodukten, Kosmetik und Haarpflege spezialisiert hat, mit 100 % originalen Marken. Wir bieten schnellen und kostenlosen Versand ab 99 € sowie ein 14-tägiges Rückgaberecht. Eine einfache, sichere und günstige Möglichkeit, Marken-Beautyprodukte zum besten Preis zu kaufen, mit Rabatten von bis zu 70 %.
Contact info
07011, Palma, Germany
- parfumsclub.de
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received your package completely…
I received your package completely smashed up again. What do you keep doing to it? The parcel looked as if a pack of monkeys had been roughing it up and tossing it around.
12 August 2026
Reply from Parfüms Club Deutschland
We are sincerely sorry for the inconvenience caused by the condition of your package upon arrival and for your frustration regarding its handling. We take your feedback very seriously and have noted your comments to review our packaging protections and address this directly with our shipping partners to ensure better care in transit.
Reply from Parfüms Club Deutschland
Vielen Dank für dein tolles Feedback! 😊
Reply from Parfüms Club Deutschland
Vielen Dank für dein tolles Feedback! 😊
Can’t recommend this seller
Can’t recommend this seller: no customer support, no return labels, warehouse located in Spain (even though the website is in German and has .de domain), so sending back the item costs 11 euro as minimum.
11 July 2026
Reply from Parfüms Club Deutschland
Hello,
Thank you for sharing your feedback. We would like to sincerely apologize for the frustration and inconvenience caused by your experience.
We apologize for the issues regarding our customer support, the lack of return labels, and any confusion surrounding our shipping location and return costs. We take your concerns regarding transparency, return procedures, and customer service very seriously. We have documented your feedback and are sharing it with our team to improve our processes and better serve our customers in the future.
Your Produkts Are very excellencent .
27 June 2026
Perfect!!!
11 June 2026
I can recommend it
27 November 2025
best overall experience
quick response, impeccable service and great prices
26 May 2026
Unprompted review
They sell original products
They sell original products. I love their products.
Delivery was good.
14 May 2026
Fast and best value for money
23 April 2026
The best prices
I was looking a long time these two items that I have ordered in better prices and I found it at your site
11 April 2026
Everything arrived broken and their…
Everything arrived broken and their Customer Service team still has not responded to me.
9 April 2026
All went well
11 March 2026
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