Paramount Business Jets Reviews 

355
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and brokers for being extremely professional, remarkably helpful, and always available to handle complex travel arrangements. People note that the dedicated team goes completely above and beyond expectations to ensure seamless planning, quick communication, and flawless coordination from start to finish. Consumers frequently mention that the flights are exceptionally smooth, well-managed, and punctual, even when unexpected weather or mechanical issues arise. Reviewers also deeply appreciate the pristine jets and wonderfully friendly flight crews who consistently provide a comfortable, safe, and caring environment.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional professionalism and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional handling and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using Paramount (or any Charter service). Angelika was our rep and she was phenomenal. She worked within my budget, because yes, even people that fly private have a budget. She was in commu... See more

Company replied

Rated 5 out of 5 stars

I have used Paramount for a golf trip with 16 guys taking 3 planes and to get out of Vegas when commercial flights were all jacked up. Both times the service was awesome. Very responsive and met my... See more

Company replied

Rated 5 out of 5 stars

Even though there were two unforseen issues(closest airport had a fueling issue, and a dense fog delay), Paramount made the necessary adjustments to get us to our destination as efficiently as possibl... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with Joella. This was my first interaction with Paramount Jets. I must highlight her patience, efficiency and exceptional customer service. I would not hesitate to do bus... See more

Company replied


Company details

  1. Flights Search Site
  2. Travel Agency

Written by the company

Paramount Business Jets is a private jet charter brokerage company and arranges private air charter flights on behalf of its clients with certified air charter operators worldwide. PBJ’s skilled team of aviation consultants, with years of experience, negotiate the best possible pricing from only the safest operators in the marketplace. PBJ thus provides the most cost effective and value added aircraft choices for our clients.

Paramount Business Jets

Written by the company

Private Jet Service Worldwide
Paramount Business Jets is setting a new standard for private jet travel. Simple, flexible, on-demand travel, when and where you want it. We give you unrivaled access to a worldwide network of reliable operators who share our high standards of safety, quality and value. With us, you can enjoy all of the convenience and luxury of private jet travel, with none of the commitment and cost of traditional services. We believe that every journey you take with us should be an unforgettable experience. That’s why white glove service, comfort and quality is the standard on each and every flight arranged by Paramount. And nothing is more important to us than your safety. With rigorous background checks and a dedicated safety manager auditing each and every flight, we are known to have the strictest safety standards in the private jet industry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(355)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was perfect!

Lauren Powers went above and beyond getting us set up to fly home at the last minute. Our jet was wonderful and pilots were awesome.

21 August 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you, Mr. Bunsen, for the wonderful 5-star review! We’re delighted to hear that everything was perfect and that Lauren was able to go above and beyond to arrange your last-minute private jet flight home. Providing responsive, personalized service - especially when travel plans come together on short notice - is exactly what we strive for. We truly appreciate your trust in Paramount Business Jets and look forward to assisting you with your future travels. Safe travels!
-Paramount Business Jets Team

Rated 5 out of 5 stars

Top Notch

Very professional, from start to finish. Andrew was wonderful to deal with; I look forward to using them again.

31 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Mr. Sioutis,

Thank you for your 5-star review and kind words. We’re delighted to hear that you had a professional and seamless experience from start to finish, and we especially appreciate your recognition of Andrew and the service he provided. It was a pleasure assisting you, and we sincerely appreciate your trust in Paramount Business Jets. We look forward to welcoming you back for your next journey.

- Paramount Business Jets Team

Rated 5 out of 5 stars

highly reliable

24 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Mr. Garcia,

Thank you for your 5-star review and for recognizing the reliability of our service. Providing dependable, seamless private jet charter experiences is at the heart of what we do. We truly appreciate your trust in Paramount Business Jets and look forward to serving you again on your future travels.

- Paramount Business Jets Team

Rated 5 out of 5 stars

Delayed but Upgraded

Though the delay wasn’t ideal, paramount delivered with an upgrade.

24 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Mr. Borzilleri,

Thank you for the 5-star review and for your understanding. While we always strive for a seamless and on-time experience, we’re pleased our team was able to make the situation better with an upgraded aircraft. We truly appreciate your trust in Paramount Business Jets and look forward to providing you with an exceptional experience on your next journey.

- Paramount Business Jets Team

Rated 5 out of 5 stars

Excellent flight crew

Excellent flight crew, very clean jet, kept well informed for trip, and professionally handled.

10 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you, Kip, for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with your private jet charter. Providing a professional, seamless journey starts long before takeoff, so we're especially pleased that you felt well informed throughout the trip and that our flight crew exceeded your expectations. It's also great to know that the aircraft met your expectations for cleanliness and comfort.

Your kind words mean a great deal to our entire team. Thank you for choosing Paramount Business Jets. We truly appreciate your trust and look forward to assisting you with your future private jet travel needs.

- Paramount Business Jets Team

Rated 5 out of 5 stars

On time and great jet

On time and great jet. great pilots

3 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you for taking the time to share your experience and for your 5-star review!

We're delighted to hear that your flight was on time and that you enjoyed the aircraft. It's especially rewarding to know that our pilots made such a positive impression with their professionalism and service. At Paramount Business Jets, we strive to provide a seamless private jet charter experience from start to finish, with safety, reliability, and exceptional customer care at the heart of every flight.

We truly appreciate your trust in Paramount Business Jets and look forward to welcoming you on board again whenever your travels take you next.

Rated 5 out of 5 stars

5 Plus star review

When we blindly called Paramount Business Jets, Lauren made our experience of getting a jet to fly our son home who was in the hospital in Hawaii and we needed to get him back home in San Diego. Her patience and kindness was really above par. Our son said the crew could not have been more caring, friendly and kind. We would definitely use you again when the call of a private jet is needed.

10 July 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Ted,

Thank you so much for your incredibly thoughtful review and for trusting Paramount Business Jets during such a difficult time.

We are truly sorry to hear your son was hospitalized, and we sincerely hope he is recovering well. It means a great deal to know that Lauren's patience, compassion, and dedication helped make a stressful situation a little easier. We will be sure to share your kind words with her.

We're also grateful to hear that the flight crew provided such caring and attentive service throughout your son's journey. In situations like these, our goal is not only to arrange safe and efficient private jet transportation but also to provide the empathy, professionalism, and peace of mind that our clients deserve.

Thank you again for your trust and recommendation. On behalf of everyone at Paramount Business Jets, we wish your son a continued and full recovery. If you ever need private jet charter services in the future, we'll be honored to assist you.

- Paramount Business Jets Team

Rated 5 out of 5 stars

Always vigilant and ready at a moment’s…

Always vigilant and ready at a moment’s notice.

26 June 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Paul,

Thank you for taking the time to share your 5-star review. We truly appreciate your kind words.

We're delighted to hear that our team was always vigilant and ready to assist at a moment's notice. In private aviation, responsiveness, attention to detail, and proactive communication are essential, and we're committed to delivering that level of service on every private jet charter.

Thank you for choosing Paramount Business Jets. It was a pleasure assisting you, and we look forward to serving you again whenever your travels take you around the world.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars

Great service before during and after…

Great service before during and after flight follow up

19 June 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear John,

Thank you for taking the time to share your 5-star review. It was a pleasure working with you, and we're delighted to know you had a great experience.

We're especially pleased that our service met your expectations before, during, and after your flight. At Paramount Business Jets, we believe exceptional private jet charter service extends well beyond the flight itself, with proactive communication, personalized attention, and dedicated follow-up every step of the way.

Thank you for choosing Paramount Business Jets. We truly appreciate your trust and look forward to assisting you with your future private jet travel needs.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars

From first phone call to end of trip…

From first phone call to end of trip all was spot on, thank you Norman

12 June 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Mr. Mayne,

Thank you very much for your wonderful 5-star review. It was truly a pleasure working with you and assisting with your trip.

We're delighted to hear that everything was "spot on" from your very first phone call through the completion of your journey. Providing seamless service, clear communication, and a first-class private jet charter experience from start to finish is exactly what our team strives to deliver.

On behalf of everyone at Paramount Business Jets, thank you for placing your trust in us. We sincerely appreciate your kind words and look forward to assisting you with your future private jet travel needs.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars

Angelica is a Pro…no surprises and…

Angelica is a Pro…no surprises and flawless exexution

29 May 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you for your wonderful 5-star review. We truly appreciate your feedback.

We're delighted to hear that Angelica delivered a seamless experience with flawless execution and no surprises along the way. At Paramount Business Jets, our goal is to provide every client with exceptional service, clear communication, and a smooth private jet charter experience from start to finish.

We will be sure to share your kind words with Angelica, who takes great pride in ensuring every flight arrangement is handled with the highest level of professionalism and attention to detail.

Thank you for trusting Paramount Business Jets with your private aviation needs. We look forward to assisting you with your future private jet charter and aircraft travel requirements.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars

Great experience

Great experience. From meeting us at the airport to walking us out once we landed everything was smooth and easy. Great customer experience.

29 May 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Jeremy,

Thank you for taking the time to share your experience.

We're delighted to hear that everything went smoothly from departure to arrival. At Paramount Business Jets, our goal is to make private jet travel as seamless, comfortable, and stress-free as possible, and it's wonderful to know that our team delivered the level of service you expected.

Providing a personalized, white-glove private aviation experience is at the heart of what we do, and we're grateful for the opportunity to assist with your travel.

Thank you for choosing Paramount Business Jets. We look forward to serving you again on your future private jet charter flights.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars

Andrew at Paramount Jets

Andrew at Paramount Jets is absolutely fantastic. He consistently goes above and beyond and provides some of the best customer service I have experienced.

His communication is exceptional. He is responsive, knowledgeable, and always willing to take the time to answer questions and walk through options. Throughout the entire process, I felt informed and confident that everything was being handled professionally.

If you are looking for private jet charter services, I highly recommend Andrew and the team at Paramount Jets. Their attention to detail, responsiveness, and commitment to customer service truly set them apart.

29 May 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Brenda,

Thank you for your wonderful review and for recognizing Andrew's efforts.

We're thrilled to hear that he provided the exceptional communication, responsiveness, and personalized service that we strive to deliver for every private jet charter client. At Paramount Business Jets, we understand that arranging private air travel requires trust, expertise, and attention to detail, and we're glad Andrew helped make the process seamless and stress-free.

Your feedback about our professionalism, knowledge, and willingness to guide you through your options means a great deal to our team. We believe that outstanding customer service is just as important as access to the right aircraft and operators, and it's rewarding to know that your experience reflected those values.

It has been a pleasure working with you. We truly appreciate the trust you've placed in Andrew and our team, and we're grateful for the opportunity to assist with your travel needs.

Thank you again for choosing Paramount Business Jets. We sincerely appreciate your recommendation and look forward to assisting with your future private jet charter and private aviation travel needs.

Warm regards,

The Paramount Business Jets Team

Rated 5 out of 5 stars
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Aubrey, thank you so much for the 5-star review. It has been an absolute pleasure supporting your travels over the years. We couldn’t agree more - Amanda is exceptional and truly values the trust you place in her to manage your missions. At Paramount, we are dedicated to ensuring every private jet rental meets our highest standards for safety and efficiency, so you can stay focused on your work. Thank you for being a long-standing member of the Paramount family. We look forward to many more years of safe missions together. Safe travels and keep up the incredible work!

- The Paramount Business Jets Team

Rated 5 out of 5 stars

Communication was great

Communication was great. Pilots helpful and friendly. Top notch experience.

17 April 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Flo, thank you so much for the 5-star review! We are thrilled to hear you had a 'top-notch experience' with our team. Providing clear communication and friendly, professional pilots is a core part of our private jet rental service. It’s wonderful to know we hit the mark for you. We look forward to being your choice for your next private jet journey. Safe travels!
- The Paramount Business Jets Team

Rated 5 out of 5 stars

Paramount’s Exceptional Service

We have been using the services of Paramount for about 2 years. During this time we have always booked our trips with Angelica. She has always delivered exceptional service, prices and options. The booking process has always been seamless.

17 April 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Charles,

Thank you so much for taking the time to share your experience! We have truly enjoyed assisting you over the last two years, and it is an honor to be your go-to choice for your travels.

We are especially proud to hear such kind words about Angelica. She consistently strives to provide the best prices and a seamless booking process, so we’ll be sure to pass your praise along to her - it will mean the world to her!

Thank you for being part of the Paramount family. We look forward to making your next trip just as exceptional as the last.

Warm regards,

The Paramount Team

Rated 5 out of 5 stars

When comfort and ease are your priorities let Lauren take care of everything else

Lauren made sure our travel was seamless beginning at our doorstop! She took care of everything behind the scenes, including car service to the airport, making air travel a truly efficient process!

10 April 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Dear Robyn,

Thank you for your kind review - we truly appreciate you sharing your experience with Paramount Business Jets.

We’re delighted to hear your private jet travel was seamless from doorstep to destination, and that Lauren coordinated every detail, including car service to the airport. Providing a smooth, efficient, and stress-free private aviation experience is always our priority.

I’ll be sure to share your feedback with Lauren - she will greatly appreciate it. We look forward to assisting you again with your next private jet charter.

- The Paramount Business Jets Team

Rated 5 out of 5 stars

Grace Under Pressure

Your coordinator Aurelion was instrumental in helping us coordinate an emergency flight home. Definition of grace under pressure. I'm sure it was not an easy job to coordinate what could easily be termed a medical extraction. He even had an ambulance booked and waiting on the tarmac for us when we arrived in Boston.

28 March 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you so much, Rose!
We’re truly grateful for your kind words. Coordinating an emergency medical flight is never easy, and we’re so glad Aurelien and the team were able to deliver with the calm, professional “grace under pressure” you described.
It means everything to us that we could help get you and your family home safely and quickly - especially with the ambulance already waiting on the tarmac in Boston. That client-first approach is exactly how we operate, especially when it matters most.
Thank you for trusting Paramount during such a critical moment. We’re honored to have been able to support you, and we hope we never have to do it again - but if you ever need us, we’ll be ready.
Wishing you continued health and safe travels ahead,

The Paramount Business Jets Team

Rated 5 out of 5 stars

Paramount delivered as always

Lauren helped us with changing passengers and catering, and as always, delivered us to our destination on time.

3 April 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you so much, Lisa! 😊
We're thrilled to hear that Lauren was able to help smoothly with the passenger changes and catering. It means a lot that you noticed how we delivered you to your destination right on time - that's exactly what we aim for every flight.
We truly appreciate you flying with Paramount and taking the time to share your feedback. We look forward to welcoming you on board again soon!
Safe travels,
The Paramount Team

Rated 5 out of 5 stars

Marisha always takes such good care of…

Marisha always takes such good care of us!

27 March 2026
Paramount Business Jets logo

Reply from Paramount Business Jets

Thank you so much, Mrs. Pratt, for your kind words and 5-star review. We’re truly grateful for your continued trust in Paramount Business Jets.

Marisha will be delighted to hear your feedback - she takes great pride in delivering exceptional, personalized service for every private jet charter. It means a lot to know that her dedication consistently makes a difference in your experience.

We look forward to taking care of you again on your next flight. Please don’t hesitate to reach out anytime for your private jet travel needs.

With kind regards,
The Paramount Business Jets Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look