Shipped after 5 days instead of their promise of "1-4 days" and they sold out of a poster in a poster pack and i had no option of removing the rest in the posterpack so now i have a poster from a pac... See more
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Great quality product with simple, attractive designs. It arrived quickly too! I've ordered from the company twice and will probably order again in the future.
Quality is very good for the frame. I gave four stars because items were delivered to a very far point for pickup although I have much closer pickup points around. I was unable to see where the pack t... See more
Company replied
I bought a frame and Arrived Broken but they were really kind and sent me a new one again as soon as possible.
Company details
Written by the company
Har du spørgsmål om ordren, betaling, forsendelsestider eller generelle spørgsmål om Poster Store? Send en e-mail til info@posterstore.dk og modtag svar inden for 24 timer. (Man-fre 9:00 -17: 00).
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3.9
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 48 hours
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I haven't received a confirmation email.
11 June 2026
Unprompted review
I received posters of low quality—one…
I received posters of low quality—one was pre-made, and the other was a design-your-own. I wish I had received feedback on the quality of my uploaded photo before it went further in the process.
23 February 2025
Reply from Poster Store
Hi Andrea,
We are truly sorry to hear that our prints did not meet your expectations.
We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look. We also feature a warning sign on our website when ordering personalized posters to alert customers when the uploaded picture's quality may not ensure a satisfactory print.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Okay posters
Shipped after 5 days instead of their promise of "1-4 days" and they sold out of a poster in a poster pack and i had no option of removing the rest in the posterpack so now i have a poster from a pack that idk what to do with... I also wasn't allowed to pick the package up from the pickup point until 3 days after it arrived when they decided to send a message with the code :))
The posters are fine quality on a sale, i wouldn't pay full price
7 February 2025
You have sent my package twice to…
You have sent my package twice to addresses that I have not chosen, once in another city and another time in a part of a city that is far way from where I could pick it up without needing to spend 1 hour of transportation. Really not sure what was so difficult to send the package to the address I initially selected when made the order!
8 December 2024
Reply from Poster Store
Hi Mihaela,
We sincerely apologize for the challenges you've faced with our freight partner. We understand how frustrating errors can be, and this is not the level of service we aim to provide our valued customers.
We are committed to ensuring that every aspect of your order, including delivery, meets your expectations. While we strive to maintain high standards with our freight partners, unforeseen circumstances can occasionally lead to a mistake
Thank you for your patience and understanding. Your feedback will be shared with our freight partner to help improve future services. One of our customer service agents will reach out to you shortly to help resolve this matter in the best way possible.
Thank you for bringing this to our attention. We appreciate your feedback and hope to restore your confidence in our services.
Team Poster Store
To be charged with an amount of 150 dkk…
To be charged with an amount of 150 dkk for an parcel that was not picked up is totally out of proportions. I can not recommend Poster Store to anyone!
4 October 2024
Unprompted review
Reply from Poster Store
Dear Janus,
thank you for your feedback.
We try to make our return process as clear and transparent as possible. All the details regarding returns and potential fees can be found on our website and in the Terms and Conditions.
If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.
Best regards,
/Poster Store
Products of great quality
Products of great quality. Fast delivery. Is just simply lovely service!
2 September 2024
Efficient, well-packaged delivery
Good selection. It was a bonus that I bought during the sale.
15 July 2024
Simple and easy process
28 January 2024
Unprompted review
Satisfying experience
I was satisfied with what I have ordered and delivered in quick time
31 October 2023
Reply from Poster Store
Hi Shanmugapriya,
Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.
Best Wishes,
-Poster Store
The quality of the images is terrible
The quality of the images is terrible, and is made worse by the quality of the paper on which they were printed, which makes them look even worse.
12 September 2023
Reply from Poster Store
Hello Augustina,
Thank you for your feedback.
We are very sorry to hear that your order has been unsatisfactory.
We strive to have the best possible quality there is, using a combination of durable ink and high-quality 200gr premium paper with a matte finish.
Our customer support will be in contact with you shortly. With your input, we hope to find a satisfactory resolution.
Kind regards,
- Team Poster Store
It was sooo fake and not really good…
It was sooo fake and not really good poster, I was expecting more quality but they Just copy The Original from GLAM POSTER.. And when I recieved my order it was really look photo copy..
It was a waste of time to return it and pay the return label.
29 July 2023
Reply from Poster Store
Dear Sheryl,
Thank you for your feedback.
We are very sorry to hear that you are not satisfied with the quality of our posters.
We strive to have the best possible quality there is to get and therefore our posters are made by a combination of durable ink and high-quality 200gr premium paper with a matte finish.
If you have any questions regarding this or if there is anything we can help with, please get in touch with our Customer Service team at info@posterstore.com
Have a great day!
/Team PosterStore
Reply from Poster Store
Hej Bodil,
Tusind tak for din feedback, det er vi glade for at høre!
Hvis du har nogle spørgsmål, er du meget velkommen til at tage kontakt til vores kundeservice.
/ Team Poster Store
Quality is very good for the frame
Quality is very good for the frame. I gave four stars because items were delivered to a very far point for pickup although I have much closer pickup points around. I was unable to see where the pack to be delivered when I completed purchase.
9 April 2023
Reply from Poster Store
Hi Ali,
Thank you for getting in touch.
We're so sorry to hear about the problems you have experienced with our freight partner! your feedback is valuable to us so that we can work to provide an excellent experience for our customers!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
We wish you a lovely day!
/Poster Store
Reply from Poster Store
Hi Denies,
Thank you for getting in touch, your feedback is valuable to us so that we can work to provide an excellent experience for our customers!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
We wish you a lovely day!
/Poster Store
Reply from Poster Store
Hi Chloe,
Thank you for getting in touch, your feedback is valuable to us so that we can work to provide an excellent experience for our customers!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.
We wish you a lovely day!
/Poster Store
I bought a frame and Arrived Broken but…
I bought a frame and Arrived Broken but they were really kind and sent me a new one again as soon as possible.
19 March 2023
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