The website was really easy and enjoyable to use, product range excellent, communication was friendly and perfectly timed throughout the purchase and delivery. Very speedy dispatch and delivery and th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very quick delivery. My purchase (two cake tins and a biscuit tin) were really well packed and arrived perfectly. The tin designs were as pictured and are lovely. I even received a lovely mes... See more
The device looks strong and serviceable, it works very well on cherries, not yet tried on olives. So glad I chose the one with the splatter protector, it is obviously essential if using it away from t... See more
Orderded x2 mugs , kitchen hand towel x2 and a lovely tea towel . Pleased with quality , no problem with order and delivery Really pleased - thanks .would recommend:) Will shop again
Company details
Written by the company
Potters Cookshop is an award-winning, family-run kitchen shop based in Hockley, Essex. Potters was first established back in 1909 by founder Inifer Potter with the original concept of being a general store and grocers but over the years the store has begun to specialise in kitchen and dining products. As a family run business, we believe in putting the customer experience front and centre which we aim to achieve by offering a fast, simple and reliable shopping experience at a fair price.
Contact info
2-8, Main Road, SS5 4QS, Hockley, United Kingdom
- 01702202727
- sales@potterscookshop.co.uk
- potterscookshop.co.uk
4.9
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Arrived promptly and very…
Arrived promptly and very well.packaged.
I've just.bought the fox figure, it's just as beutiful as the hare. I just wish you made otter figures another of my favourite animals. But just very happy with the 2 figures I have bought.
15 July 2026
Great communication and items arrived…
Great communication and items arrived the next dayZ
15 July 2026
Great service.Quick reliable…
Great service.Quick reliable turnaround.Tracking good as well
14 July 2026
Very prompt delivery
Very prompt delivery. Everything was beautifully packed. Happy customer!!
14 July 2026
Incredibly quick efficient service
Incredibly quick efficient service. It came well packed . Super happy
13 July 2026
Excellent service and quick delivery
I was incredibly happy with the item I bought.I had purchased a le creuset mug that was on offer.It was packaged very well,and arrived very quick.It was a pleasant transaction and emails were sent,updating the shipping etc.I would definitley buy from Potters Cookshop again.Highly recommend.
10 July 2026
Gold Owl mug.
From ordering to prompt delivery to how fragile item was well packaged with eco friendly packaging,was excellent, love my gold owl mug,unexpectedly larger than I thought, but that just means more tea to drink.
17 July 2026
Music to my ear
Wasnt sure what to expect, but it came very well wrapped and presented extremely well, beautiful display of notes, quality excellent
9 July 2026
The mugs are great very pleased with…
The mugs are great very pleased with them. Good price. Delivered well packed and promptly.
9 July 2026
First order - very impressed
This was my first order and I was so impressed at how quickly it arrived, how well packaged (but not excessively so) and the quality of the item
9 July 2026
Simply fantastic
Simply fantastic - best price and super fast free delivery, but also with helpful email updates at every stage. Thank you.
8 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.